This CVS/pharmacy location is convenient if you are staying at the Courtyard Marriott Willoughby -…read moreas it is just a couple of doors down from the hotel. I stopped in to see if they had a single serving bottles of tomato juice or V-8 juice for next morning to go with my vitamins and medications. Of course they did not - seems to be a theme in Ohio - I could not find this size beverage at most of the drug stores I visited - one out of five carried what I was looking for. I ended up buying the large bottle of V-8, sticking it in the mini-fridge in my hotel room overnight, drinking what I needed, and leaving the rest behind - which I hate doing as it is wasteful. I also picked up some toothpaste here. Service at the register was prompt.

The lady at the pharmacy register shouldn't be operating it. I had to give my info literally 10…read moretimes. And on top of that she had the nastiest attitude

I have a Walgreens and a CVS, both just a stone's throw from my house. Over the years I have…read morefrequented both. Walgreens is one stoplight closer so I used to use them as my default drug store... note: used to. Unfortunately, they have been having a problem keeping satisfactory inventory on their shelves. As often as not, I can't find what I'm looking for there. For example: the other day I needed a simple tube of Clearasil. That product has been on the market over 50 years. It should be available almost everywhere. Did Walgreens have it, or even anything similar, no... unbelievable and frustrating. In their defense, I also wanted my yearly flu shot. The pharmacy was able to take me immediately... big thank you. So, sometimes they are good and sometimes they are aggravating. So I still go there periodically.

This is the worst pharmacy in the area. They hang up on you. They are rude. Just awful place. It…read moreappears that all Walgreens are just awful.

I was just at your highland Heights store this morning shortly after opening. Veena the cashier…read morewas so pleasant and helpful. She went out of her way to help me sign up for a Drug Mart card and told me all about the senior discounts. She was an absolute delight at that hour of the morning when most folks are a bit grumpy.

I was just at your Highland Heights store this afternoon, around 5, checked out at register #2,…read moreafter completing my transaction, there was no register tape, told the young man I needed a receipt and all he did was stare at me...told him again and continued to stare, tried to put tape in and print but didn't know how, called someone over from register #1 and he couldn't either, call the manager and she looked really bothered and tried but said couldn't print from there and had to go to customer service, again another stare....finally said nevermind and left.....I am usually there about once a week but will not go back...will stick with CVS or Walgreen...Sorry Discount Drug Mart....

This store has really gone down. The customer service is horrible and I had a manager literally…read morescream at me because I politely asked her for help. I went to the money store to put money on my one card, no one was there! Then I find out she's standing at the front of the store watching the registers because apparently a bunch of employees went on lunch. I just walked out. I tried to place an order on the app for pick up, half of the stuff I wanted was out of stock and would be shipped to me at a later date. I was thinking okay, at least the main things I wanted I could pick up were there, so I go to check out, I enter my pin, which has been the same for years, and it said I entered the wrong pin. It did that two more times, then it said I can't use my card for 24 hours! I just canceled the whole order and went to another store. I refuse to EVER go to that store or order from that store again!

Trash. Yesterday as I was checking out, the cashier was feverishly texting. Didn't look at me or…read moreknowledge me. Just keep texting. I asked her if I was interrupting her. That seemed to work. I am really sick of stores allowing me to spend my money there and the employees don't give a crap. Shame on the management. I bet he or she sits in their office all day/night on their phone too.

Pharmacist refuses to give me a family members prescription, and lied stating the Dr. Did not…read moreprovide the proper information on the prescription. Claimed she had to "speak with the Dr." Family member arrived and was handed the prescription. Pharmacist never spoke to the Dr. Lied to me and wasted my time. Don't ever want to use this pharmacy again.

I was treated so well by a young lady named Sarah in the pharmacy with a current problem I am…read morehaving with a prescription, she was so patient and helpful, kind!!!Need more of this !!!Good job!!!

Stopped in at Walgreens one evening for a resupply on toiletries during a work trip. Everything I…read moreneeded was here. I was also looking for some cold cans or bottles of V-8 juice - which they did not have. #Walgreens

Although there are a half dozen (literally) drug stores within a mile radius of my house, this…read moreWalgreens is my favorite. I drop in fairly often and I feel like no matter what time of day I'm in the store, everyone is friendly. (which isn't the case at another Walgreens a mile in the opposite direction) The photo department always processes my orders faster than I'd expect them to and is great about calling me if I forget to come pick up an order. Great holiday tip? You can buy stamps at any of the registers if you need to mail out cards and are like me and are too lazy to go to a post office. Pro tip? Check out in the cosmetics department. The line is generally longer and I feel like the friendliest people tend to be stationed there.