Great staff and service. This location is immense with a large selection of items. The pharmacy is well-run with helpful and knowledgeable staff. read more

I just waited in the drive-through since 1 o'clock for them to take their time waiting on customers in line at the drive-through, only to get there at 1:30 and then putting up a lunch sign and they're unavailable. This is the worst system I've ever seen in my life for drugstore. So much for being a drugstore that's supposed to be helping others. At some point, I will be moving my prescriptions out of CVS. There's gotta be a better situation than you guys.! read more

If you look across the street there's Walgreens. Go anywhere but here, if you need a prescription filled. Last three visits have gone from bad to worse. Terrible customer service. Rude and ignorant technicians and lying pharmacist . I can let stuff slide once, even twice. I believe in giving chances, anyone can have a bad day. But when it comes to medication, it could cost you your life. Save your money, time and probably life. This staff has no idea what they are doing. read more

I like this store. It's clean and tidy. But you have to get the resrtro key at the front. If u have to use restroom. No restroom key.

I love this place the employees are always fast and friendly and with the rewards card I get to save even more money ... Which honestly who doesn't love saving money read more

CVS Pharmacy - Drugstores Near Me - WINTER GARDEN, Florida

Me and the girlfriend come here for all our medicine and wine . The workers here are very helpful and efficient. I would recommend this location read more

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This was the worst experience we have ever had at a pharmacy. The 2 ladies working behind the counter were rude and had no idea what they were doing. After making us come back in 2 hours for our prescriptions they still were not ready. We came back an hour later and they told us they weren't ready yet and it would be another 30 minutes. As we waited we saw there were issues for the other people waiting in line. They received a call that their scripts were ready and when they arrived they were told they were not ready and told to come back tomorrow. We have never had this happen to us at Walgreens. We will never use this store again! read more

Quite possibly the slowest drive thru I have ever been in. 3rd in line and waited over 30 minutes.

I ordered Christmas cards from here because it was one day pickup and my parents had a good experience at another location. We had a Christmas time wedding so we were excited to find somewhere we could use our wedding pictures in time to send them out for Christmas. This was December 20th. It is now January 2nd and I still do not have my cards. I paid $140. I called and asked for a status update and they told me they weren't ready and that "they were too busy to check on when they would be ready." I emailed CVS customer service and they have not responded. Absolutely awful. read more

Typical CVS store that has all the odds and ends that you need. This one is fairly large so it has more than the normal ones so that is a bonus. Pharmacy here is good and quick so filing prescriptions is easy and pain free :) read more

CVS Pharmacy - Front entrance - Drugstores Near Me - WINTER GARDEN, Florida

My wife just had the worst experience ever at this location - and it's sad because we've supported this location for over 11 years...but no more. This pharmacy is incredibly understaffed and has become unprofessional in my opinion. I do not recommend using this pharmacy to fulfill your needs. My wife was told an hour, she waited in the store for over 90 minutes, then was told her coupon was expired (they had plenty of time to let her know that)...sad to move on...they have some good folks there and we will miss them. read more

Luckily, I haven't had the need to use the actual pharmacy part of this CVS, but I have used their front store for various purchases. The line can be long at times (for some reason they feel the need to only have 1 cashier), but they've been friendly during my visits. read more

I have been a loyal customer of CVS for over 10 years, but the last few incidents that I have experienced have completely turned me off from this store and any other CVS stores. I recently had a perscription filled and when picking it up, I was told by the pharmacist that my insurance information was not in the system. I have been filling medication at CVS for several years. So, the inconvenience of having to go home to retrieve my insurance card (of course I would not have it that day) was already an annoyance. When I returned the next day, everything was going smoothly until the pharamacist lost my insurance card and insisted that she returned it to me. My husband who was managing the transaction from the driver's seat agreed that we never received the card. It's one thing to presume that she might have given it back, but not insist that we have it. So, now, I am dealing with the inconvenience of having to have my insurance information put back into the system and also the inconvenience of not having my card and having to order another one. Unfortunately, we had to return to CVS another day to pick up a final prescription that the same pharmacist claims was ready but not sealed. Therefore, they would have to order another bottle. Well, when we returned, we were told by another pharmacist that the actual prescription was returned. So, we had to wait for 15 to fill one that should have already been prepared. Ugh! As a customer it is very disappointing to say the least of the incompetence that the employees have displayed in the last few days. read more

Please read this review. As a manager who handles customers at a local business nearby, it's astounding how unprofessional and blatantly callous the pharmacy is at this location. It seems that every time I go to a CVS, especially this one, the pharmacy just drops the ball when it comes to simple customer service and courtesy. On the last 4 visits I've made, I've either had a pharmacy tech make me wait 15 mins to find prescription (no one else being attended to and the store being empty), I've had a pharmacy tech (today) help people who arrive after me who also walked away mid transaction to help a customer that she knew. As someone who runs a business, I can't stress enough that I don't prefer to complain, I prefer to leave and come back when I feel like a business deserves another chance. Today's the last time I'm coming to the pharmacy at this location. Between those previous issues and the generally lackadaisical attitude of the pharmacy techs, I'm better off going to Walgreens since their staff doesn't make me think about how unrefined and thoughtless the overall company is. It's a one kind of issue for a once a while bad experience but every single time it's a different issue stemming from just basic customer service that's common sense. My family doesn't visit this store often but after a handful of visits in the last half of year, we will be moving the few prescriptions we have just because it's irritating and overall a let down every single time any of us visit this locations pharmacy. Management hopefully becomes aware of this. Please consider this before even thinking about filling a prescription here. Maybe will try again in a year when hopefully the staff is turned around or replaced. read more