Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

We had a wonderful experience with Rick from Classic Wood Floors. He arrived for both the quote and…read morefor the job exactly when he was scheduled to, he clearly explained the scope of our job, and he was able to complete the job on budget and right on schedule. His crew was friendly and was able to answer every question we had. The final product is amazing - our 90 year old floors look brand new! I wish we would have used them to work on the rest of our house, as our experience was not as positive with another contractor.

I hired Rick Burris to refinish my hardwood floors three years ago after a renter let water from my…read moredishwasher drip for a long period of time. Rick did a beautiful job on my floors throughout my home. However, after a few weeks, I noticed that the flooring in my kitchen was buckling. I called Rick and left a message--no return call. I tried calling him again about a year later--no return call. I finally contacted another company to have the kitchen refinished. The new contractor said the floor was not dry enough the first time it had been refinished. The new contractor said he could do th e job($400) but would like to make sure he got the right color stain. I tried calling Rick Burris again...still no return call. This new contractor knew Rick and he tried calling...he finally got a response today (the day he is refinishing my floor). So, I know I was calling the correct number because I checked! Although I like the look of my refinished floor in the rest of my house, the kitchen really did need to be redone and I don't appreciate a contractor who does not stand behind the work he does. I would not recommend Classic Wood Floors of Saline.

Ann Arbor Carpets FlooringAmerica was exceptional! If I could give 20 stars, I would! Starting with…read moremeeting Danielle Denig in the store and setting up a visit for an estimate to the final sweeping of the finished floor, I am beyond satisfied! Danielle assisted me with selecting the laminate flooring, accurately measuring our kitchen, and provided a realistic estimate and a schedule for delivery of product, and then installation. I received a call the night before to confirm the installation arrival time. Bob Boyer was exactly on time. He provided thorough and precise workmanship. He worked diligently and cleaned up every speck. I would HIGHLY recommend Ann Arbor Carpet FlooringAmerica, Danielle Denig, and Bob Boyer. Thank you so much!

This company is the best! They worked with me every step of the way and my results are beautiful…read more Their personal care is not something you get from a big box company and their pricing is straightforward and competitive. It is always preferable to work with a local independent company and support our local economy and I am so glad I did with this project--excellent product, excellent customer service. I can't recommend them enough! Shout out to Tom and Jenny, thank you!

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

I had a complex color scheme that they said they would be ok with. I asked them to use a particular…read morepaint company as that company had the exact paint colors we wanted. They used a completey different paint brand and the colors weren't right. They also obviously did not tape (there are wonky lines and areas where paint overlaps other colors) and there are flecks of paint on the toilet and flooring and other random places. This is the sort of quality you would expect from paying your friend's kid a few hundred bucks, not the work of a professional that cost thousands of dollars. Pretty disappointed. Edit: They responded with some pretty bold lies. I have email proof that I requested the paint brand that I requested. Also, anyone who tries to blame the wall for the bad paint job obviously isn't very good at their job. The paint lines overlap in places and the lines aren't straight at all--it is obvious they just eyeballed it without taping things properly. They originally said it would take six days to do, but they rushed it through in three because they double-booked themselves on another job. Every time people come over they comment about the wonky paint job and the paint flecks everywhere. None of these problems should ever exist at the price point they are charging. Professionals get things done properly; they don't provide a list of excuses. Be prepared to babysit them and check every step of their work if you do hire them or else who knows what you will end up with.

I am really happy that I decided to use this business for a paint job at my residence. They did…read moreexcellent work! the owner was fantastic and very professional. I will definitely be using this business again in the near future. The price they quoted me was also great and I did not feel like I was being over charged especially with all the rooms I was requesting being painted. 10/10.

The laminate floor they installed *years* ago slid around a bit leaving some gaps. They came,…read morelifted the pieces, put things back in place (including using some spares we had in the original boxes). Superb work, super customer service. Hightly recommended again.

Highly recommend G&K! We recently bought a new home and was moving from Maryland to new home in…read moreMichigan and Paul made it happen with our timeline before our moving truck delivered all of our furniture. Paul was friendly, accommodating and made a follow-up call?! Who does that anymore???? If you need carpet, great selection to choose, competitive pricing and excellent installation!

Super friendly service. I had gone a couple of days in a row, and when walking around, I was warmly…read moregreeted with a "welcome back!" Other than the blue hair in the front for the past 12 years, I try not to stand out. That was the first time that I can recall that I'd been greeted so warmly! Their selection is outstanding and their prices are very reasonable. I found a tile I loved to go with our countertops and they had just enough to get the project done. I'd definitely be back for any tile or flooring needs.

Mia Graham was great to work with. She was very helpful and made our decisions much easier!read more

Well I have contacted them to come out give me a Estimate as We have custom Windows that are 12"…read morepadio doors . There answer was for me to measure it roughly and bring those to our store well I just paid 45,000 For 3/4 walnut flooring and want to see sampler with my Flooring and my color of the walls. I said measureing is your job than they said I don't think we are a good fit. They are to lasy to do there own measuring. Stay away from this company they are LAZY.

Esquire Interiors is the cream of the crop, a full service one stop shop. They were recommended to…read moreus by our neighbors and we are very pleased with t h e quiality across the board. They have great selections of pretty much everything. They are very helpful, and know what they are doing, the designers have excellent taste. You can go full service and have them install or use your own installer. They are higher end, so be aware that, but the quality is all around is what you are paying for. Very nice people, always friendly and professional.