We called for an appointment to have a hot tub refreshed and/or serviced. Instead of booking an…read moreappointment, I was given advice on what to do/ look for and then decide whether an appointment was needed. Because of that advice we saved the cost of a service call. Thanks for your help!

From the owner: Customer Communication: Have you ever struggled to catch-up with your pool technician, or had to…read morewait hours for answers to questions about your services? Puddle technicians are committed to keeping their customers in the loop, through both accessibility, and an in-house app. Our in-house Puddle app allows us to keep in touch with customers about their services, overall pool condition, and are able to do so with photo examples, all in real time. Transparent Pricing: Instead of offering one price, only to have it escalate without warning, our Puddle Pros offer an “all in one” pricing structures, that includes the cost of chemicals and equipment usage. This means that customers know exactly what they are paying for their services and won’t be hit with any “surprise” costs. Committed Technicians Who Enjoy Their Work: Puddle Pool Services strives to create a culture of fun, while maintaining a professional atmosphere. Each member of the Puddle team loves the outdoors, enjoys Being on the road and is committed to gaining new experiences every day. You’ll never miss a Puddle Pro on the road – just look for our branding. Highly knowledgeable technicians are always happy to hear from you, so don’t hesitate to call with your questions, concerns, or to just book an appointment.

I would give Randy six stars if I could. He has come to my rescue many times for my pool,and hot…read moretub needs. For repairs,or just advice,Randy is very knowledgeable,and trustworthy. Not the kind of contractor that tries to squeeze every nickel out of a customer. Unfortunately he had to close his store down for lack of employees. However he still sells(and delivers) pool equipment,and chemicals.

From the owner: With The Oasis Pool & Spa Centre, we maintain your pool and hot tub so you can continue to enjoy…read moreyour backyard paradise. Located in Surrey, we're available throughout the area. We carry high-quality parts and accessories for swimming pools, hot tubs and spa equipment, so you can feel good about our maintenance services. Check out website where you can find more information.

Picked up some pool cover grommets from the Langley store. WOW!!!! talk about expensive!!!! I…read moreneeded them right away so I paid the price, if I could have waited I could have purchased them and the accompanying straps from Amazon for 1/2 the price of what I paid for the grommets alone..

These guys are amazing. They can give you a little information or a lot. Depends what you need…read more When I first started coming here after buying house with a pool I was beyond lost. AJ got us all set up and with her guidance, we are getting the hang of it. I personally don't want all the science behind it and between AJ and Hank, I get my pool open, maintained and closed each season. Great customer service every time and pool school for us newbies. They also have great pool supplies from vacuums to floating mats, hot tubs to wine glasses, it's a one stop shop. HIGHLY RECOMMEND!!!

Our infrared sauna and cold plunge tub were delivered and installed and all went well. I was eager…read moreto try the sauna but honestly? I HATE cold water and didn't plan on using the cold plunge other than to throw a leg in there maybe ..(it was for my husband). If you think voluntarily putting your body in a tub of cold water and ice sounds a bit crazy, google "benefits of ice bath " "cold plunge" At this point we are both using the ice bath daily. I know, shocker right?!!! Why? Because the results are incredible! To name a few, it speeds up muscle recovery after a workout, decreases inflammation, improves mood and the list goes on and on. The sauna is also amazing! We ended up getting a 3 person Finnleo infrared (used by 2 of us) and so glad we did this! We would not have been comfortable in the 2 person model. Some of the sauna benefits we have been experiencing are improved circulation, better sleep, recover better from Soreness and stiffness after workouts.. and more! Thanks again to Debbie, she held our hand every step of the way and is always happy to share her knowledge/personal experience.

We had purchased two tubs from their predecessor, Northwest Hotsprings and received excellent…read moreservice. Our new home has one of their tubs that we did not buy. When it needed a new cover we ordered one from the renamed business. We were told to expect 6-8 weeks wait. It took almost double that because it sat in their warehouse unlabeled. Then the first installer couldn't figure out how to do it so another delay. I tried to finish paying the second installer but he had no invoice and the office would send one. A few days later I got an accusatory call asking why we hadn't paid the bill. After a tense exchange he finally agreed to send an itemized bill. He seemed to think i should pay whatever amount he threw out. They have lost my business permanently.

Sourab spent hours trying to fix our cold plunge, and even drive into Vancouver to get a part. The…read morebill was significantly lower than expected and the service was exceptional. That's twice mow where C Blu has provided exceptional and reliable service.

When you need to winterize your pool or get pool covers for the winter time, this is the place to…read morego to. Personalized service and they can come to you just call Karen or Dave with your question (604) 589-4281 They also have pool water testing and all the pool salts and chemicals to keep the water healthy.

Fast reply with exact and detail pricing. Ordered new pump/motor and showed up on time and…read moreinstalled it quickly , even adjusted price down as took less time. Easy online invoice and visa payment system. All happy with service. Just worry my 5 yr Beachcomber spa is not built to last as this is a very expensive part to have failed already.

Phoned Rod early on a Monday morning when our hot tub wasn't heating up. We had just moved in and…read moreweren't familiar with the tub. He came over same day, spent about an hour with us going over chemicals, reviewing how to treat the water, etc. we didn't even need a new heater! Just needed someone to show us how to get out of sleep mode! Lol. Great guy, excellent service, will definitely call next time we need a service

I spoke with Ryan over the phone. I have a leak in my hot tub, because of the type of hot tub I…read morehave it would be very difficult to fix. He explained why - the hot tub is incased with only a small access under the controls. I really appreciated his time and his honesty. I will definitely call him for service when I get a new hot tub. He is very ethical, he could have charged me to come out and tell me the same thing.

Patriot's did an awesome job repairing our hot tub. They were very professional, very timely, kept…read moreus updated when parts came in and they were very efficient. Would definitely recommend them and use them again.

Great pool service. Been using Henry's for years, and I'm always satisfied with their services. If…read morethey can't fix it, they know someone in the industry who can. Fair pricing, very dependable, and professional.

Excellent service, always dependable, and competitive prices. Whether it's questions regarding…read moreservice, chemicals, or equipment they always have knowledgeable recommendations and cost saving tips! I can always depend on Henry's even on short notice!