I've brought my vehicles here multiple times, but this last experience changed that. Before leaving…read moremy truck for a 4WD diagnostic, I specifically asked two employees at the front desk if the diagnostic fee would be waived if I chose to move forward with the repairs. They both told me yes. When I later reviewed the recommended work and tried to accept it, the diagnostic fee was still being charged. I called to clarify and was told they do not waive that fee. As I was on my way to pick up my truck, I then received a message saying they would waive it this time, but that it's not their standard practice. That completely contradicts what I was told upfront. I relied on that information when making my decision, and it turned out not to be accurate. Because of that, I chose to pick up my truck and not move forward with the work. I won't be returning or recommending this place. Still give them a 2 because they used to be honest.

My rear window on my Hummer got smashed out at the car wash and I was given directions to the old…read moreSafelite location at Main Street. Rafael stepped up when I explained I was looking for a emergency "crash wrap" to protect from the weather, he gladly taped up the rear window with plastic and didn't even charge for his time or materials. I learned he is a wonderful mechanic and look forward to future repairs with his kindness and expertise. Thank you Parkor Auto Care.

Charged me 175 just for a diagnosis and said it would be another 2400 for a new catalytic converter…read moreand O2 sensors.

Came into the Springs area from out of town with what we hoped was simple car trouble. Looked at…read morereviews and Action had excellent ones. We settled on having Action take a look. The answer that came back was rough. But Casey and Griffin made it as pleasant as possible. They were accommodating and every interaction was a pleasure. While our vehicle issue could not be totally fixed in our time in the city, Griffin got us road ready so we could safely get home. The price for all they did was extremely friendly. Great value, excellent work, and even better customer service. Go here for any car repair needs.

I had my alternator go out on Toyota camary... I'm fairly new to the Springs so panic stricken I…read morecontacted Jiffy lube who recommended Infantry Auto Repair. I didn't leave a msg but someone called me back and treated me like family. Those guys know about cars but more than that have amazing customer service skills that is rare to find in an auto body shop.... bring your vehicles here you won't be disappointed! One happy customer... Adona

I had brought my husband truck in to get worked on and the guys there are amazing! Helped me find…read morethe issue and very helpful and nice . Will definitely recommend going here to get your vehicle checked out!

Ed spent close to an hour reviewing my vehicle history and I appreciated it--he really "geeked out"…read moreon the details in a good way. He comes across as one of the last real mechanics--knowledgeable, thorough, and someone I would have trusted to work on my vehicle. His daughter later called to schedule. She said she was a mechanic. I mentioned Ed had spent a long time with me (as a compliment) and asked a follow-up question about how they'd clear out the engine, noting I had a budget. She said she didn't have enough information, which is fine, but the tone felt closed off. I said, "It doesn't seem like you want to engage in the conversation, and that's okay." She called that rude, I repeated it, and she hung up. I went in person to clear things up because I respected Ed's time. Instead, I was told I had insulted his knowledge--which is completely untrue--and was asked to leave, even after apologizing if anything came across wrong. I respect that Ed let her handle it, but the situation was misrepresented and handled poorly. Unfortunate, because my impression of him was very positive. I did walk away with enough information to pursue next steps, and Elite Auto appears equally equipped, so the time wasn't a complete loss. Based on my experience, I'd keep interactions with her limited to scheduling and work directly with Ed for anything beyond that.

Genuinely impressed with this shop! I have so many past experiences with horrible shops that over…read morecharge, do barely any work, or have incredibly rude safe. Elite auto service was the exact opposite of that! To say I am pleased would be an understatement. I spoke with both Bill and Matt who were polite, kind, and they explained everything to me in a way I could understand. They gained a forever customer today! (And I have a Ford... so everyone knows I'll be in the shop often enough lol). Would absolutely recommend to anyone in the area!

We took our truck in to have the Rear Main Seal replaced due to a minor leak. Other than that, the…read moretruck ran beautifully, and there were no other issues. Obviously, we drove the truck to the shop and almost a week later they called and said OK we're going to test drive the truck and should be good to go. Once we got there, they were saying why are you even here, nobody said the truck was done, but since you're here, let's go look at the truck. When they started it, a ton of white smoke filled up the shop and the outside of the building... the truck was making weird noises and misfiring like crazy. Ron told him that he needed to get the truck out of there and to pay him for the repair and we now have to get the truck TOWED out of there, and the truck is now our problem. This is not how they should do business! We had to pay the $1500.00 and then we had our truck towed so that the other repair shop can troubleshoot the new issue. We now have a quote of $10,614.88 to have the truck repaired. He found that the timing had jumped 4 teeth in cam gears and a lot of work is now needed. He stated that the only way this could happen is while driving it and something fails or if it was put back on incorrectly and/or rotated the engine in reverse (counter-clockwise) causing the tensioner to lose tension on the chain allowing the chain to "jump". The other way this can happen is if someone raced the heck out of the truck or drove it super hard to cause the chain to "jump". This truck is a supercharged V8 Tundra. Remember, we didn't even have the truck in our possession. It was in the shop the entire time this NEW issue occurred. The truck ran fine and drove just fine prior to having it at this shop. We should be able to leave the shop as it came in, at the very least, as the truck ran well and was able to drive it. Now we are stuck without our truck at another shop and is undrivable until fixed. We even had to pay the new shop another $666.98 to diagnose the new issue.

Best Western does not honor their work. They replaced a radiator on my 2007 Suburban and it failed…read more Not only did I get stranded out of town, but Best Western will not pay for the repair. When I called Eric, he gave me the number to NAPA warranty. Best Western did NOT install a warrantied product. I even returned the damaged part! I am out of time, an Uber ride from Denver to the Springs, and a very hefty bill, on top of that I already paid Best Western. DO NOT USE!!!

Wonderful service! They identified and repaired my AC system quickly, CORRECTLT, and at a…read morereasonable price. I have sent a couple of friends to their shop and both have expressed how great this business was to them. Customers for life.

EXCEPTIONAL!!! Make them your go-to mechanic!!! Honest, quality work, affordable , fast work,…read morecourteous. I had previously taken my car to Pueblo Subaru and they gave me an estimate of $3400 for the 90K service on my 2010 Outback Limited. Wayne at Faithful Service was $917 for the same work!!! I HAVE FOUND MY NEW MECHANIC!!!! Love these guys!

Thank you Ron (Manager). I knew that trying to fix the radiator with stop leak was a stretch and…read morethat my radiator fans were shot. I thought the work would take at least 2 days to fix. They got me in first thing and out by 3:00PM with a new radiator, fans and relays. The car is working just great now. And it didn't cost me an arm and a leg or two. Ron kept me informed of what was needed to resolve the problems that they were finding as they did the repairs so there were no unseen charges. Fantastic work and customer service. Thanks again for getting me back on the road in a day.

Thank you Oscar for diagnosing my car for FREE and giving me an honest answer about what needed to…read morebe fixed. Great guy with a great business, I highly recommend Gunnison F & D Auto Repair!

We had my wife's Nissan Rouge serviced at Cornerstone on 12 February 2025. We took her vehicle in…read morefor a transmission oil exchange and we had a good experience. They quoted us a competitive price and it was actually less than the estimate. The service was completed faster than estimated also. It was my first time there but I would recommend Cornerstone for your car repairs. I had done some market research by calling other shops and Cornerstone was by far the best value. Some auto shops I called were very overpriced for the service I required and forget about the dealership they wanted double the price. I will definitely take my other vehicle to Cornerstone for service. Look them up I don't think you will be disappointed.

Updating this because Cornerstone tried scamming me out of hundreds of dollars…read more.. Originally Cornerstone told me I had to replace the condenser and compressor, and probably hoses, which I called around and got quotes for. I ended up getting a second opinion at Pep Boys, and all that had to be replaced was an O-ring on the AC. I just had a small leak, and Cornerstone tried to get me to replace the whole AC system. Definitely downgraded this review, because my fix cost $200... not $1300! Ridiculous over pricing and wrong diagnosis. My AC works perfectly now, for $1100 less than what was originally quoted at Cornerstone. Go get a second opinion or better get, don't go here in the first place.