I bought my Ducati Panigale V2 at this dealership at a good price with great advices. The staff is…read moreamazing, fast, competent and feels like family. I had my Ducati serviced multiple times in the past 18 months and they always do an excellent work with a fair price. Shoutout to the mechanic Lee who is a Ducati expert and provides state of art work. It's a 5 stars location.

Always absolutely perfect. Great selection of clothing and parts. The service department is…read moreabsolutely excellent. I travel five hours each way just to go to this dealership. I am confidential and I trust them. I can call Adam order a part you'll have it ready for me when I arrive or they will ship it to me. This is a great dealership.

I purchased a Buddy 50 yesterday and have to tell you that this was the BEST and EASIEST vehicle…read morepurchase ever. They communicate and are responsive. On a day when the shop was closed I texted them and Lucille the Financial Manager/Saleperson immediately texted back. I had this scooter all but paid for on a day they were closed. It would be prepped and ready NEXT DAY. Everyone, from Jim in Service were customer-first and genuinely great folks. I will be using this place for maintenance services. Don't bother going anywhere else in the Fort Myers region. Fred Fiscella

Lucille and Jim are great to do business with and know their product. I've purchased 2 scooters…read morefrom and so far so good!

Well , my mom always told me to said the truth doesn't matter what…read more. I Bought recently a motorcycle from Sun Sport Motorcycle. and i had really not that good experience and i will explain something for you .. that may be the one who planning to buy at least a new motorcycle from them. Firstable .. Larry the guy who make ready the papers for you.. BECAREFULL doesnt matter what you said .. he will try to make the numbers big for you .. HOW ? well he will find the way.. He sold an insurance for my motorcycle .. even thoug knowing that my new motorcycle comes with insurance from factory for 4 years.. i almost get hit by him when i call him he said "hooooo iam sorryyy" He is making papper all the day long and you dont know a warranty time? specially if the motorcycle is new???? so my strong advise is JUST BECAREFUL if you see him.. RUN AWAY..!!! iam telling you that HE IS NOT a HONEST PERSON... When you are about to buy in SUN SPORT MOTORCYCLE in Fort Maye everybody is showing their teeths, but when you are calling for example like me for my first service you will notice that no one its gonna try to help you .. When i get my new bike .. they told me that " when WE got the new motorcycles , WE ( as them) have to assembly in their facility. so you loose your credit right away there. Of course ,you'll said , well is coming from factory shouldnt be a problem , but when i get home the first day i noticed got some screw missing.. and side logo too .. i called and no one is interested in helping me at all.. today after 45 days no one want to fix that for me.. 3 hours to make my first service and guess what .. you have to pay those three hours.. You'll see when they give you a number , it will be soooo diferent at the time to pay. ( thats i promess you ). IN MY CASE IN THE PAPPER WORK SAID Us$ 171 but ghess what .. they made a 3 hours a service and it was just an OIL CHANGE , and tire pressure and ?? nothing else.. I saw a list think they were doing but o notice nothing of that was made.. Funny right? well i end it up paying 280 So .. My final tought is : if you want to buy something there.. Be carefull NO Honest people . Prices ? so expensive. Alex one of the managers he won't G.A.S. about your concerning.. Lady on phone doesnt even know if saturday do make maintenance or not in that place.. she told me that mechanics are not working on saturday.. DON'T BUY ANYTHING IN PLACES LIKE THAT.. They wont deserve you atention.. I WILL NEVER EVER GO BACK TO THAT PLACE AGAIN.. if you dont believe me , go and see.. THAT's NOT GOOD AT ALL..

After the service dept tried to charge me over $400 for a battery that I told them NOT to replace,…read moreI was told never to come there again. Therefore, when I was looking to purchase a new jetski and motorcycle, I didn't.

If you're doing any nighttime riding, you know the importance of good headlights. My original…read moreheadlights were "fogged" to the extent that I finally decided I needed to do something about them. I decided that LED lights were the best way to go. I found Horney's on Yelp while looking for places that serviced Harleys- specifically I was looking for headlight and passing lamps replacements for my 2014 softail. I had already did some online research and found a set made by HogWorkz - LED 7" Halomaker headlight with 4.5" Halomaker passing lamps. When I walked in, the first weekend of May, I was greeted by two friendly ladies working behind the counter. After explaining my headlight situation and a picture of the LED lights I had found online, one of the ladies explained to me that she could get those same lights but it wouldn't be the brand name. She began searching through her computer files and showed me the results. The price for the whole set was about $200 cheaper than the brand name and they were the same. The only drawback was that she would have to order them and it would take 4-6 weeks for them to arrive. I was good with that and so she ordered them there on the spot, took my phone number, and stated she would call me when the lights arrived. Fast forward to five weeks later - June 9th and I received a call from the nice lady from Horney's stating my lights had arrived. I made an appointment with them for 10am the next morning for the change out of the old lights with the new. I arrived the next morning just before 10am. They immediately took my bike in and in less than an hour was finished. The new headlights look amazing and definitely light up the roadway!! I'm extremely happy with the service I received, the helpfulness and pleasant nature of the employees, the quality of product, and the overall cost of my purchase. A hearty recommendation and 5 Stars! Check them out.

I have a 2001 HD Ultra Classic w 124k miles on it. It was having an electric issue that caused the…read moretach to jump around and the check engine light to come on. I had brought bike to another dealer and they charged me 2 1/2 hours labor at $139 an hour and never solved the issue. I was told about this shop and so i brought bike there, told them of the issue and they were game to try. The initial diagnosis didnt reveal much so Horneys called me and asked how much time i wanted spent to solve the issue, so i authorized another 1 1/2 hours of labor and nothing else. I rec'd a call 2 days later and the issue was solved and the bike was ready for p/u. I was told that my battery was replaced, and I didnt authorize it, but i was out of town at the time of the call and i knew tha battery was not that old. So i waited until I got home and checked and battery was only 2 years old and always kept on a trickle charger. I went to p/u bike and paid the bill. I rode home without issue and put trickle charger on bike and went about my day. 5 hours later trickle charger was still in the red (battery not fully charged) so i worried and called Horneys. I asked front clerk about it but she is only counter help and does not know much about the repair of the Harleys. She said she'd ask the repairman (Rick Horney) and get back to me. I was in the garage w the bike and it was 100 degrees and 90% humidity outside so it was hot and the return call didnt happen so I called again. She said she was busy with a customer and hadnt a chance yet to speak with mechanic. Mean while I removed seat and noted that the battery installed was not a OEM Harley battery, it was an aftermarket battery, in addition that the wires for the trickle charger were not placed correctly on the battery, the battery lock down bar was not reattached and the positive battery cable to the battery had a large crack and wire was exposed. I was not happy. The initial price of the battery was $196.95 and $70 labor to install it. I called Horneys again to tell them the issues of what i found, and that the price for an aftermarket battery I never authorized was high. Front clerk said she'd discount the battery to $165.99. But no mention about the other issues Id found. I asked if I could return the battery and I would buy a OEM replacement. She reluctantly agreed. There was never a return call to me about the other issues Id found. I went back to the dealer the following day with another unrelated issue, and spoke with the mechanic (Rick Horney) and he was verbally abusive towards me, stating how could I complain about other issues when he fixed the issue the other dealer could not. How dare i call so many times and abuse the front clerk. I never and would never verbally abuse anyone in customer service. When I called Horneys Custom Cycle, I was distressed but never mean. I was bringing attention to the issues Id found. So I went to the front counter where the mgr. was, (didnt get his name) and explained the situation. He then went to the back area and spoke w Rick to get his side and upon his return to the front counter, he said that I called too many times and now his shop refused any further services to me. I was banned from their shop. I said I would be back to bring the battery i no longer wanted and return it and I left. On Tues Aug 12th, I went in to return the battery, that I didnt authorize. I was given a refund for the battery and not for the $70 install fee. Do not utilize this shop. If you complain about the repair work and issues found with their work you too will be banned. Im going to file a complaint with BBB and Consumer Affairs. This is not the way to treat customers and people in general. I didnt need to be banned as I would never go back there again after how they treated me and abused me. And for their poor work ethics.

MONK!!! my guy! Had a great attitude throughout a difficult sale. Thank you A-Rod pleasure…read morechatting with ya. This place went from garbage to great! Like mentioned before, the vibe and the crew are all fkn amazing! This shop has 180'd, I will continue to refer anyone who doesn't have their own solid techs, to come see these guys. JUST COME IN AND SEE THE RIDES n VIBES for the hell of it ... definitely upgraded under the new ownership, Jeremy... killin it man, we need more shops like this

New owner owner is good, hopefully Andy in Serice/parts is gone. I asked for Moto Guzzi oil for…read moremy V85TT, Andy point to 10/50. I said the owners manual specs 10/60, Andy pipes up and says with this heat 10/50 is better. Wow, I dint know they had an oil engineer working there...

If you're looking to rent a bike while in the Fort Myers area, this is the place to go. They offer…read morea selection of Harley's for about 1/3 cheaper than you can rent anywhere else.

I recently stopped by at Rockstar Harley Davidson and was supported by a representative named…read moreMitchell. The best way I can characterize Mitchell's quality of service is that he treated me as if I were an old friend. He listed to my situation and provided me sound counsel to where I was confident I was making the right choices. Mitchell's actions reflect great credit upon himself, the Rockstar Harley Davidson Brand, and are in keeping with the highest standards of customer service. He is what right looks like!

Less than ZERO! Parts prices are always higher than MSRP. People in parts dept. have NO CLUE…read moreabout HD bikes or parts and have a disgusting attitude towards customers!!!!

I spent 28 years in business for myself and always treated my customers fairly. Never once handed…read moreout a bill I couldn't completely justify. I would have to say that these people operate the same way. I can't say enough good things about them. If you are wondering if you can trust this shop, you can quit wondering. Probably the most honest experience I've had with any business in this area, period.

FORGET THE HARLEY DAVIDSON DEALERSHIPS FOR SERVICE! Last…read morerepair I had done here vs the dealer in Port Charlotte. Dealership quoted $740 Soul Rebel did it for $350. 1- Service with a smile from actual bikers. 2- Technicians know the bikes. It seems that they work exclusively on Harleys and its derivatives. 3- Pricing is less than half that of the franchised dealers. 4- They will work on older bikes as well - including custom builds.