If you are gonna buy something, I truly recommend Brianna, she its so sweet and actually listens to…read moreyou and your questions. She's the best!!!

It was a fantastic experience; the salesperson, Giovanny Morales, was very attentive and patient…read moreover the phone which is why we drove about 200 miles from our city to buy the ATV from them. Then there was Larry, the finance person, who was very kind; everything went smoothly, and we are happy with our purchase.

MONK!!! my guy! Had a great attitude throughout a difficult sale. Thank you A-Rod pleasure…read morechatting with ya. This place went from garbage to great! Like mentioned before, the vibe and the crew are all fkn amazing! This shop has 180'd, I will continue to refer anyone who doesn't have their own solid techs, to come see these guys. JUST COME IN AND SEE THE RIDES n VIBES for the hell of it ... definitely upgraded under the new ownership, Jeremy... killin it man, we need more shops like this

New owner owner is good, hopefully Andy in Serice/parts is gone. I asked for Moto Guzzi oil for…read moremy V85TT, Andy point to 10/50. I said the owners manual specs 10/60, Andy pipes up and says with this heat 10/50 is better. Wow, I dint know they had an oil engineer working there...

If you're looking to rent a bike while in the Fort Myers area, this is the place to go. They offer…read morea selection of Harley's for about 1/3 cheaper than you can rent anywhere else.

I spent 28 years in business for myself and always treated my customers fairly. Never once handed…read moreout a bill I couldn't completely justify. I would have to say that these people operate the same way. I can't say enough good things about them. If you are wondering if you can trust this shop, you can quit wondering. Probably the most honest experience I've had with any business in this area, period.

FORGET THE HARLEY DAVIDSON DEALERSHIPS FOR SERVICE! Last…read morerepair I had done here vs the dealer in Port Charlotte. Dealership quoted $740 Soul Rebel did it for $350. 1- Service with a smile from actual bikers. 2- Technicians know the bikes. It seems that they work exclusively on Harleys and its derivatives. 3- Pricing is less than half that of the franchised dealers. 4- They will work on older bikes as well - including custom builds.

I recently stopped by at Rockstar Harley Davidson and was supported by a representative named…read moreMitchell. The best way I can characterize Mitchell's quality of service is that he treated me as if I were an old friend. He listed to my situation and provided me sound counsel to where I was confident I was making the right choices. Mitchell's actions reflect great credit upon himself, the Rockstar Harley Davidson Brand, and are in keeping with the highest standards of customer service. He is what right looks like!

I have had 6 Harley Davidson motorcycles in my riding time and one trike…read more I have worked with a few dealerships in different states. This dealership is a group of THIEVES!! Especially the finance staff. I would not do business with this dealership under any circumstance. They have inflated prices, a rude staff and are just a group of pushy people. If I could, I would give them 100 negative stars. Your best bet is to STAY AWAY FROM ROCKSTAR Harley Davidson.

If you're doing any nighttime riding, you know the importance of good headlights. My original…read moreheadlights were "fogged" to the extent that I finally decided I needed to do something about them. I decided that LED lights were the best way to go. I found Horney's on Yelp while looking for places that serviced Harleys- specifically I was looking for headlight and passing lamps replacements for my 2014 softail. I had already did some online research and found a set made by HogWorkz - LED 7" Halomaker headlight with 4.5" Halomaker passing lamps. When I walked in, the first weekend of May, I was greeted by two friendly ladies working behind the counter. After explaining my headlight situation and a picture of the LED lights I had found online, one of the ladies explained to me that she could get those same lights but it wouldn't be the brand name. She began searching through her computer files and showed me the results. The price for the whole set was about $200 cheaper than the brand name and they were the same. The only drawback was that she would have to order them and it would take 4-6 weeks for them to arrive. I was good with that and so she ordered them there on the spot, took my phone number, and stated she would call me when the lights arrived. Fast forward to five weeks later - June 9th and I received a call from the nice lady from Horney's stating my lights had arrived. I made an appointment with them for 10am the next morning for the change out of the old lights with the new. I arrived the next morning just before 10am. They immediately took my bike in and in less than an hour was finished. The new headlights look amazing and definitely light up the roadway!! I'm extremely happy with the service I received, the helpfulness and pleasant nature of the employees, the quality of product, and the overall cost of my purchase. A hearty recommendation and 5 Stars! Check them out.

I have a 2001 HD Ultra Classic w 124k miles on it. It was having an electric issue that caused the…read moretach to jump around and the check engine light to come on. I had brought bike to another dealer and they charged me 2 1/2 hours labor at $139 an hour and never solved the issue. I was told about this shop and so i brought bike there, told them of the issue and they were game to try. The initial diagnosis didnt reveal much so Horneys called me and asked how much time i wanted spent to solve the issue, so i authorized another 1 1/2 hours of labor and nothing else. I rec'd a call 2 days later and the issue was solved and the bike was ready for p/u. I was told that my battery was replaced, and I didnt authorize it, but i was out of town at the time of the call and i knew tha battery was not that old. So i waited until I got home and checked and battery was only 2 years old and always kept on a trickle charger. I went to p/u bike and paid the bill. I rode home without issue and put trickle charger on bike and went about my day. 5 hours later trickle charger was still in the red (battery not fully charged) so i worried and called Horneys. I asked front clerk about it but she is only counter help and does not know much about the repair of the Harleys. She said she'd ask the repairman (Rick Horney) and get back to me. I was in the garage w the bike and it was 100 degrees and 90% humidity outside so it was hot and the return call didnt happen so I called again. She said she was busy with a customer and hadnt a chance yet to speak with mechanic. Mean while I removed seat and noted that the battery installed was not a OEM Harley battery, it was an aftermarket battery, in addition that the wires for the trickle charger were not placed correctly on the battery, the battery lock down bar was not reattached and the positive battery cable to the battery had a large crack and wire was exposed. I was not happy. The initial price of the battery was $196.95 and $70 labor to install it. I called Horneys again to tell them the issues of what i found, and that the price for an aftermarket battery I never authorized was high. Front clerk said she'd discount the battery to $165.99. But no mention about the other issues Id found. I asked if I could return the battery and I would buy a OEM replacement. She reluctantly agreed. There was never a return call to me about the other issues Id found. I went back to the dealer the following day with another unrelated issue, and spoke with the mechanic (Rick Horney) and he was verbally abusive towards me, stating how could I complain about other issues when he fixed the issue the other dealer could not. How dare i call so many times and abuse the front clerk. I never and would never verbally abuse anyone in customer service. When I called Horneys Custom Cycle, I was distressed but never mean. I was bringing attention to the issues Id found. So I went to the front counter where the mgr. was, (didnt get his name) and explained the situation. He then went to the back area and spoke w Rick to get his side and upon his return to the front counter, he said that I called too many times and now his shop refused any further services to me. I was banned from their shop. I said I would be back to bring the battery i no longer wanted and return it and I left. On Tues Aug 12th, I went in to return the battery, that I didnt authorize. I was given a refund for the battery and not for the $70 install fee. Do not utilize this shop. If you complain about the repair work and issues found with their work you too will be banned. Im going to file a complaint with BBB and Consumer Affairs. This is not the way to treat customers and people in general. I didnt need to be banned as I would never go back there again after how they treated me and abused me. And for their poor work ethics.

Chris and staff know their stuff. Great shop for Harley repairs and service. Met them at Leesburg…read moreonly to find out they have a shop very close to me in Ft. Myers, never knew.

Cycle Solutions Inc. is a motorcycle speed shop. The owner of the shop, Chris Waddell, specializes…read morein Harley-Davidson motorcycles, but also services all others including Indian and Victory. I first met Chris and his crew 6 years ago at the Leesburg Bike Fest. I had just recently purchased my 2006 Softail Deluxe and after his crew had installed a couple of customized and performance items for me, he put my bike on his Dyno. He identified a problem that would have been catastrophic for my engine. His crew fixed the problem and in the process it added an increased 20% of horsepower. I've been a believer in their expertise and abilities ever since. I recently stopped by to get the fluids changed on my 2014 Softail and have him look at my tires. As I figured the tires needed changing. He ordered new ME888's and a few days later called me stating my bike was ready to go. I was very pleased with my new tires and the work performed. The shop: The front sales area has accessories for all your HD needs, including performance packages. In the rear is the shop area. There are three elevated "stalls" where work is performed on the customers' bikes. Further to the back is the "Dyno Room" where Chris puts the bikes thru tests. Based upon the graphical results, he can determine if your bike is at operating at peak performance. The shop is very impressive and set up for serious maintenance and performance upgrades of one's motorcycle. I highly recommend you come by and check them out. They're located at 15870 Pine Ridge Rd. Fort Myers Beach Florida. Always ride with a helmet, and Safe riding! Monday-Friday 10-5 Saturday 10-2 Website: http://www.cyclesolutionsonline.com Tip: Check out Cycle Solutions at all the major Bike Rallies across the Country, including: Daytona Beach Bike Week Leesburg Bike Fest Myrtle Beach Bike Fest Americade Rally, Lake George, NY Laconia Bikeweek, Laconia, NH Gettysburg Bike Week Sturgis Rally, Sturgis, SD Roar On The Shore, Wildwood, NJ Biketoberfest, Daytona Beach, Fl The Lonestar Rally, Galveston, Tx