I bought my Ducati Panigale V2 at this dealership at a good price with great advices. The staff is…read moreamazing, fast, competent and feels like family. I had my Ducati serviced multiple times in the past 18 months and they always do an excellent work with a fair price. Shoutout to the mechanic Lee who is a Ducati expert and provides state of art work. It's a 5 stars location.

Always absolutely perfect. Great selection of clothing and parts. The service department is…read moreabsolutely excellent. I travel five hours each way just to go to this dealership. I am confidential and I trust them. I can call Adam order a part you'll have it ready for me when I arrive or they will ship it to me. This is a great dealership.

It was a fantastic experience; the salesperson, Giovanny Morales, was very attentive and patient…read moreover the phone which is why we drove about 200 miles from our city to buy the ATV from them. Then there was Larry, the finance person, who was very kind; everything went smoothly, and we are happy with our purchase.

I went in looking at side by sides and four wheelers that I want to get for my family. Rigo came to…read moreme asking if I needed help and he was absolutely outstanding! He was extremely knowledgeable about all the equipment I had questions about. He took the time to explain the features, answer every question, and never made me feel rushed. He was patient, professional, and genuinely helpful throughout the entire experience. His excellent customer service made shopping enjoyable, and I truly appreciate all of his help. Thank you, Rigo, for providing such exceptional service!

Worked with Joshua in sales, was very responsive and knowledge about the different bikes. I had my…read moremind set on an aprilia, Josh was able to explain the features of the bike, the pricing, and walk through what lucky U has to offer in terms of post purchase servicing and deals. Was a no pressure experience and even though I didn't leave with the bike the first time around (due to my situation), I came right back a month later and was met with a streamlined experience. Post deal, worked with Monk in financing, and was met with the paperwork ready and explained thoroughly. This was one of the most comfortable and streamlined experiences, added additional coverage and felt that I was being taken care of rather than a traditional dealership "upcharge". Parts and service, Chris and Matt were friendly and helpful with my initial visit ensuring I was taken care of and ready to go with all questions answered. Will be recommending this dealership to others in the future

I was invited here for the barking lot party. This place had it all. Plenty of vendors, food…read moretruck entertainment & Guardians of Florida Rescue. The also some very cool bikes and trikes! The Guardians of Florida provide many types of sweet and awesome dogs for adoption. It was great seeing dogs be given forever homes. The Hooter girls from Hooters Restaurant were very sweet and even helped out the rescue by walking dogs around and just being helpful. Hippie Dippie Florida was just one of the vendors providing homemade beef tallow products and had a real prairie dog named Poppy who was just the cutest. One other vendor that was fun was the Wiggle Bar Truck which is a mobile Pet Boutique which even provides doggie brew on tap. American sliders food truck was working hard to provide delicious food for all who were in attendance. There were so many other vendors too that had many cool things. The bikes and Trikes were in abundance. There is even a second level of motorcycles to check out. Everyone was so helpful and the event was so much fun!

If you're looking to rent a bike while in the Fort Myers area, this is the place to go. They offer…read morea selection of Harley's for about 1/3 cheaper than you can rent anywhere else.

They repaired my motorcycle after I was cutoff and I laid down my bike. They worked with me and…read morethey exceeded my expectations. My bike looks amazing!

Austin who mans the front desk and fields the calls was an absolute pleasure to work with. He was…read moreprofessional, clear, and polite. He made the process super easy, offered good pricing, and a quick turn around time to have my tires/brakes replaced, brake fluid flushed, and 90 degree valve stems removed. I did remove one star because the adhesive was left on the rear wheel from the factory wheel weights and neither wheel was wiped down after finishing. It's a minor detail but presentation goes a long way with the finished product. All in all I would recommend this shop and do business with them again.

Bobbie was great. Helped us out very much on a challenge coin!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

I recently stopped by at Rockstar Harley Davidson and was supported by a representative named…read moreMitchell. The best way I can characterize Mitchell's quality of service is that he treated me as if I were an old friend. He listed to my situation and provided me sound counsel to where I was confident I was making the right choices. Mitchell's actions reflect great credit upon himself, the Rockstar Harley Davidson Brand, and are in keeping with the highest standards of customer service. He is what right looks like!

If you're doing any nighttime riding, you know the importance of good headlights. My original…read moreheadlights were "fogged" to the extent that I finally decided I needed to do something about them. I decided that LED lights were the best way to go. I found Horney's on Yelp while looking for places that serviced Harleys- specifically I was looking for headlight and passing lamps replacements for my 2014 softail. I had already did some online research and found a set made by HogWorkz - LED 7" Halomaker headlight with 4.5" Halomaker passing lamps. When I walked in, the first weekend of May, I was greeted by two friendly ladies working behind the counter. After explaining my headlight situation and a picture of the LED lights I had found online, one of the ladies explained to me that she could get those same lights but it wouldn't be the brand name. She began searching through her computer files and showed me the results. The price for the whole set was about $200 cheaper than the brand name and they were the same. The only drawback was that she would have to order them and it would take 4-6 weeks for them to arrive. I was good with that and so she ordered them there on the spot, took my phone number, and stated she would call me when the lights arrived. Fast forward to five weeks later - June 9th and I received a call from the nice lady from Horney's stating my lights had arrived. I made an appointment with them for 10am the next morning for the change out of the old lights with the new. I arrived the next morning just before 10am. They immediately took my bike in and in less than an hour was finished. The new headlights look amazing and definitely light up the roadway!! I'm extremely happy with the service I received, the helpfulness and pleasant nature of the employees, the quality of product, and the overall cost of my purchase. A hearty recommendation and 5 Stars! Check them out.

I have a 2001 HD Ultra Classic w 124k miles on it. It was having an electric issue that caused the…read moretach to jump around and the check engine light to come on. I had brought bike to another dealer and they charged me 2 1/2 hours labor at $139 an hour and never solved the issue. I was told about this shop and so i brought bike there, told them of the issue and they were game to try. The initial diagnosis didnt reveal much so Horneys called me and asked how much time i wanted spent to solve the issue, so i authorized another 1 1/2 hours of labor and nothing else. I rec'd a call 2 days later and the issue was solved and the bike was ready for p/u. I was told that my battery was replaced, and I didnt authorize it, but i was out of town at the time of the call and i knew tha battery was not that old. So i waited until I got home and checked and battery was only 2 years old and always kept on a trickle charger. I went to p/u bike and paid the bill. I rode home without issue and put trickle charger on bike and went about my day. 5 hours later trickle charger was still in the red (battery not fully charged) so i worried and called Horneys. I asked front clerk about it but she is only counter help and does not know much about the repair of the Harleys. She said she'd ask the repairman (Rick Horney) and get back to me. I was in the garage w the bike and it was 100 degrees and 90% humidity outside so it was hot and the return call didnt happen so I called again. She said she was busy with a customer and hadnt a chance yet to speak with mechanic. Mean while I removed seat and noted that the battery installed was not a OEM Harley battery, it was an aftermarket battery, in addition that the wires for the trickle charger were not placed correctly on the battery, the battery lock down bar was not reattached and the positive battery cable to the battery had a large crack and wire was exposed. I was not happy. The initial price of the battery was $196.95 and $70 labor to install it. I called Horneys again to tell them the issues of what i found, and that the price for an aftermarket battery I never authorized was high. Front clerk said she'd discount the battery to $165.99. But no mention about the other issues Id found. I asked if I could return the battery and I would buy a OEM replacement. She reluctantly agreed. There was never a return call to me about the other issues Id found. I went back to the dealer the following day with another unrelated issue, and spoke with the mechanic (Rick Horney) and he was verbally abusive towards me, stating how could I complain about other issues when he fixed the issue the other dealer could not. How dare i call so many times and abuse the front clerk. I never and would never verbally abuse anyone in customer service. When I called Horneys Custom Cycle, I was distressed but never mean. I was bringing attention to the issues Id found. So I went to the front counter where the mgr. was, (didnt get his name) and explained the situation. He then went to the back area and spoke w Rick to get his side and upon his return to the front counter, he said that I called too many times and now his shop refused any further services to me. I was banned from their shop. I said I would be back to bring the battery i no longer wanted and return it and I left. On Tues Aug 12th, I went in to return the battery, that I didnt authorize. I was given a refund for the battery and not for the $70 install fee. Do not utilize this shop. If you complain about the repair work and issues found with their work you too will be banned. Im going to file a complaint with BBB and Consumer Affairs. This is not the way to treat customers and people in general. I didnt need to be banned as I would never go back there again after how they treated me and abused me. And for their poor work ethics.

Chris and staff know their stuff. Great shop for Harley repairs and service. Met them at Leesburg…read moreonly to find out they have a shop very close to me in Ft. Myers, never knew.

Cycle Solutions Inc. is a motorcycle speed shop. The owner of the shop, Chris Waddell, specializes…read morein Harley-Davidson motorcycles, but also services all others including Indian and Victory. I first met Chris and his crew 6 years ago at the Leesburg Bike Fest. I had just recently purchased my 2006 Softail Deluxe and after his crew had installed a couple of customized and performance items for me, he put my bike on his Dyno. He identified a problem that would have been catastrophic for my engine. His crew fixed the problem and in the process it added an increased 20% of horsepower. I've been a believer in their expertise and abilities ever since. I recently stopped by to get the fluids changed on my 2014 Softail and have him look at my tires. As I figured the tires needed changing. He ordered new ME888's and a few days later called me stating my bike was ready to go. I was very pleased with my new tires and the work performed. The shop: The front sales area has accessories for all your HD needs, including performance packages. In the rear is the shop area. There are three elevated "stalls" where work is performed on the customers' bikes. Further to the back is the "Dyno Room" where Chris puts the bikes thru tests. Based upon the graphical results, he can determine if your bike is at operating at peak performance. The shop is very impressive and set up for serious maintenance and performance upgrades of one's motorcycle. I highly recommend you come by and check them out. They're located at 15870 Pine Ridge Rd. Fort Myers Beach Florida. Always ride with a helmet, and Safe riding! Monday-Friday 10-5 Saturday 10-2 Website: http://www.cyclesolutionsonline.com Tip: Check out Cycle Solutions at all the major Bike Rallies across the Country, including: Daytona Beach Bike Week Leesburg Bike Fest Myrtle Beach Bike Fest Americade Rally, Lake George, NY Laconia Bikeweek, Laconia, NH Gettysburg Bike Week Sturgis Rally, Sturgis, SD Roar On The Shore, Wildwood, NJ Biketoberfest, Daytona Beach, Fl The Lonestar Rally, Galveston, Tx

They are awesome, fast and affordable, I brought my Harley in with a scheduled appointment and they…read morefit me in asap

Highly recommend Southwest Cycle for any purchase or service. Dave Zink is amazing, trustworthy and…read morea stand up person. I live in Miami and bought a Slingshot from him via FaceTime and conversations over the phone. What an honest individual!!! Wish Miami business had people like Dave Zink and his staff. My recommendation to anyone thinking about buying anything is, COME BUY IT at Southwest Cycle!!!! Like i said bought my Slingshot over the phone and he delivered it. Everything exactly how he said, hassle free and a friend for life. I highly recommend Dave. Thank you Dave, your business will be super successful with the kind of honesty you offer.