Stopped in here today my friend needed a nut for his ATV I will say everyone was very…read moreknowledgeable and friendly definitely would come back again.

Been coming to Cypress for over 5 years on and off as I have owned machines and got rid of them…read more But they have always been there for me when I need them for parts, work or both. Very honest people they don't hesitate to say it like it is and that's much respected in this game. Expect great work and honesty when dealing with Cypress cycles

what ever you do don't buy shirts from this place, you ask question they will lie to you and if you…read morehave to return it, they will charge you for shipping and on top 25% restocking fee!! i guess they take the shirt you sent back out of the box put it back on the shelf and charge you 25% that was hard work 100% rip off. my best friend is a youtuber with over 1.4m subs. he's going to make sure people know where not to go

Finally a place where bikers and riders can come together and find apparel and parts for a hell of…read morea deal. Not wanting to sell your parts yourself drop it off here and they sell it for you. William and his staff are badass and willing to go the extra mile to help you and the community. No I don't work for them but I am a loyal customer and love helping out a working man trying to help others find what they need. Seriously stop by this place and tell them Catfish sent your ass. Ride safe and keep the shiny side up.

I drove 1.5hrs to have them work on my ski. Places in…read moreBonita, Naples and fort Myers wanted to charge me x4 what S&N charged me. These guys also only took 30mins unlike what fort Myers quoted me (1-2 hrs). Shawn/sean in labor/part is super helpful and is extremely knowledgeable about everything. He knows what he's doing and takes pride in helping people. I'll be bringing in my motorcycle and ski here. Cheapest prices around even for labor. Good people here.

I just came home from an incredible experience at S&N! I…read morehave a Sea Doo Fish Pro that is only two months old. It developed a problem with the waterproof phone storage compartment. It broke and would not close or open. Keep in mind that I did not buy this boat there because they did not have any at the time that I wanted one and they were pretty hard to get a few months ago. So I called them last Tuesday (Oct 12th 2021) and they told me no problem bring it in next Tuesday and they will get it fixed including parts if need and back to me by Friday. I was thrilled about such a short turn around time given the way things, service, and parts have been going lately. Well here is what happened today Oct 19th. I arrived and they knew I was coming from the appointed I had made. They told me to pull it into the yard. This where things went fantastically! I pulled in and met up with Sean (not sure how he spells it). Sean asked what was going on so I explained it to him. He came over to look at it and said to me "Oh yeah I know what this is". Immediately after looking at he instantly knew what was wrong!! He told me that it is missing a washer under the screw and that the factory used the wrong screw!!! He told me he would fix it for me right now!! He went to get a few tools and I'm serious, had my boat fixed in less that 10 minutes!! He said ok its all good you can take it. I was shocked. I expected it to be down for days. I ran into Steve I think his name is, who is the owner. I raved, rightfully so, about what Sean just did for me. When I asked if I need to do anything or show paper work or anything they said "no, it's all good you can take it" Look I know no place is perfect. Some places drop the ball now and then. But I will tell you one thing, I will never take my jet ski anywhere else for any service that it might need. These guys were fantastic! This is the way to handle a customer or to make more customers. Thank you so much guys for getting me fixed up so fast and for having a mechanic like Sean working for you. He is fantastic! I'll be seeing you for my 50 hour routine maintenance when it is due. Thanks to Steve too!

I took my Honda 250ex here after being told no by several other shops. I called ahead to make sure…read moremy bike would be accepted and had a great experience over the phone. When I got there in person, they knew who I was and were ready to help. Unfortunately, the damage to my atv was too much to be fixed in a cost-effective manner. That being said, I still had a pleasant experience here.

Jaks is very disrespectful and doesn't care what you need unless you're spending money with him. I…read morekindly walked in to ask his opinion on a bike that I have and he laughed in my face and said and I quote "hahaha so what are you saying? You wanna bring it in? Cause I can't tell you anything unless I trouble shoot it so what do you want me to do?".. very disrespectful and refused to give me an opinion after I told him what I've already troubled shot myself seems to me he doesn't care about helping anyone unless they spend money..

If you're doing any nighttime riding, you know the importance of good headlights. My original…read moreheadlights were "fogged" to the extent that I finally decided I needed to do something about them. I decided that LED lights were the best way to go. I found Horney's on Yelp while looking for places that serviced Harleys- specifically I was looking for headlight and passing lamps replacements for my 2014 softail. I had already did some online research and found a set made by HogWorkz - LED 7" Halomaker headlight with 4.5" Halomaker passing lamps. When I walked in, the first weekend of May, I was greeted by two friendly ladies working behind the counter. After explaining my headlight situation and a picture of the LED lights I had found online, one of the ladies explained to me that she could get those same lights but it wouldn't be the brand name. She began searching through her computer files and showed me the results. The price for the whole set was about $200 cheaper than the brand name and they were the same. The only drawback was that she would have to order them and it would take 4-6 weeks for them to arrive. I was good with that and so she ordered them there on the spot, took my phone number, and stated she would call me when the lights arrived. Fast forward to five weeks later - June 9th and I received a call from the nice lady from Horney's stating my lights had arrived. I made an appointment with them for 10am the next morning for the change out of the old lights with the new. I arrived the next morning just before 10am. They immediately took my bike in and in less than an hour was finished. The new headlights look amazing and definitely light up the roadway!! I'm extremely happy with the service I received, the helpfulness and pleasant nature of the employees, the quality of product, and the overall cost of my purchase. A hearty recommendation and 5 Stars! Check them out.

I have a 2001 HD Ultra Classic w 124k miles on it. It was having an electric issue that caused the…read moretach to jump around and the check engine light to come on. I had brought bike to another dealer and they charged me 2 1/2 hours labor at $139 an hour and never solved the issue. I was told about this shop and so i brought bike there, told them of the issue and they were game to try. The initial diagnosis didnt reveal much so Horneys called me and asked how much time i wanted spent to solve the issue, so i authorized another 1 1/2 hours of labor and nothing else. I rec'd a call 2 days later and the issue was solved and the bike was ready for p/u. I was told that my battery was replaced, and I didnt authorize it, but i was out of town at the time of the call and i knew tha battery was not that old. So i waited until I got home and checked and battery was only 2 years old and always kept on a trickle charger. I went to p/u bike and paid the bill. I rode home without issue and put trickle charger on bike and went about my day. 5 hours later trickle charger was still in the red (battery not fully charged) so i worried and called Horneys. I asked front clerk about it but she is only counter help and does not know much about the repair of the Harleys. She said she'd ask the repairman (Rick Horney) and get back to me. I was in the garage w the bike and it was 100 degrees and 90% humidity outside so it was hot and the return call didnt happen so I called again. She said she was busy with a customer and hadnt a chance yet to speak with mechanic. Mean while I removed seat and noted that the battery installed was not a OEM Harley battery, it was an aftermarket battery, in addition that the wires for the trickle charger were not placed correctly on the battery, the battery lock down bar was not reattached and the positive battery cable to the battery had a large crack and wire was exposed. I was not happy. The initial price of the battery was $196.95 and $70 labor to install it. I called Horneys again to tell them the issues of what i found, and that the price for an aftermarket battery I never authorized was high. Front clerk said she'd discount the battery to $165.99. But no mention about the other issues Id found. I asked if I could return the battery and I would buy a OEM replacement. She reluctantly agreed. There was never a return call to me about the other issues Id found. I went back to the dealer the following day with another unrelated issue, and spoke with the mechanic (Rick Horney) and he was verbally abusive towards me, stating how could I complain about other issues when he fixed the issue the other dealer could not. How dare i call so many times and abuse the front clerk. I never and would never verbally abuse anyone in customer service. When I called Horneys Custom Cycle, I was distressed but never mean. I was bringing attention to the issues Id found. So I went to the front counter where the mgr. was, (didnt get his name) and explained the situation. He then went to the back area and spoke w Rick to get his side and upon his return to the front counter, he said that I called too many times and now his shop refused any further services to me. I was banned from their shop. I said I would be back to bring the battery i no longer wanted and return it and I left. On Tues Aug 12th, I went in to return the battery, that I didnt authorize. I was given a refund for the battery and not for the $70 install fee. Do not utilize this shop. If you complain about the repair work and issues found with their work you too will be banned. Im going to file a complaint with BBB and Consumer Affairs. This is not the way to treat customers and people in general. I didnt need to be banned as I would never go back there again after how they treated me and abused me. And for their poor work ethics.

I've been taking all my motorcycles there for over 35 years. More than 35 years of them providing…read moreexcellent and fair service. Over 35 years of them getting it right. I also recommend them to other people that I meet. Old school standards. 2 thumbs up.

Last year I took my bike tire there to have a new one installed. Gave them the new tire less rotors…read more& it was $25. This time it was double the price than last year. Never even balanced the wheel..... total rip-off!