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    Cyclone Heating & Air

    5.0 (5 reviews)
    Closed 7:00 am - 6:00 pm

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    Infinity Texas Air

    Infinity Texas Air

    (12 reviews)

    I purchased a new air conditioner a few months ago and it was a very professional install. I just…read morecalled them about my heater. I turned it on for the first and heard a noise. Raymond Rodriguez was there within an hour and checked it out. There was a minor problem he fixed in 10 minutes. GREAT SERVICE

    They came out to an 82 year old very hard of hearing widow's home for repair job. Tech told her she…read moreneeded to replace her unit, which was ONLY 7 years old! For $10,000! She asked for a bandaid in order to save money and he offered to put her on a monthly service plan to "save money" (which she absolutely did not understand and had no idea she was being charged monthly) and change out the coil and charge the unit for $5000! We checked the price of the part at a Dallas supplier and it was approximately $500 to buy the part, which they charged her $4000 to install, with a total bill of $5000. When we discovered what had happened we offered to assist the homeowner with canceling the monthly charge and getting to the bottom of why she was told she needed a $10k replacement of a 7 year old perfectly good AC unit, then grossly overcharged for a repair. I called Infinity Air, explained the situation, was told someone would need to call me back. I got a call back, explained again, she told me someone higher up would need to call me back, and they never did. The homeowner call to ask them to call me to discuss, they never called me. I'm shocked and very disappointed that a company like this would lie to this elderly woman telling her she needed a brand new unit, then overcharging so much to replace a coil, signing her up for a monthly program she didn't understand she had or was paying monthly for. The fact they never retuned phone calls to address, tells me they are not trustworthy to respond to elderly customer's service calls, and took complete advantage of someone who didn't even understand what was going on, and aren't interested in resolving concerns. Such a disassociating to take ad

    Cyclone Heating & Air - hvac - Updated August 2026

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