I had been going there a long time. I took five pairs of jeans and to get light starch. Came back the next day to pick them up. Received four told them of my concerns. Nobody ever contacted me back. I had to go back twice finally got a hold of either the manager or the owner of the business and he says I'm sorry there's nothing we can do about it. These are a $90 pair of jeans that I have lost because they can't do their job be warned be cautious if you take anything there very unsatisfied customer. read more

I brought a head over there to get clean. They should've told me before I left it there that they couldn't clean it. The hat was brand new. I got it back looking like it was two years old. Customer Service is shitty. I'll never go back there again. read more

The owner and his daughter are extremely friendly. However, employees are ignorant in the fact of no apology when they make mistakes. I will give you a for instance: Have been a loyal customer since moving to Cypress. On my personal account information it states, "All pants to be pressed with creases." Thus is the 4th time I have picked my trousers up without pressed creases. Instead of the attendant apologizing and offering a discount, she rolls her eyes, acting as if it is my fault and expects me to leave them there again to pick up the next day without saying a word, just handing me a new ticket. I could see if this was the first time, but it is the 4th time it has occurred, I gave them the benefit of the doubt because the owners are good people. Well, no more chances, like in baseball, after the fourth bad pitch, I walk my base and done. On to the next cleaner, maybe they will have better customer service and employees that know they are in a 'Customer Sevice Position', and the patron doesn't owe you anything when they are a regular, frequent customer who deserves your respect. Our patronage is what pays your check! Hopefully the owners can right the ship and start holding players accountable soon. But I sorry to say I am looking for a new Dry Cleaner. read more

Can someone call us to let us know how we can pick up our dry cleaning??? We need to know how we can get our items!!!

I dryclean everything... Cypress Cleaners have been my go-to for eight years... I've driven from Richmond to Cypress for three of the years. No other matched quality, reliability, or cost. read more

I've been visiting this cleaners for a long time, more than 5 years. They've always been able to handle my basic dry cleaning. The pricing is reasonable and the turnaround time is very good. I do appreciate that they're open a bit later (around 7pm) during the week. read more

If there was a way to give this place a lower star rating I would. I dropped off some clothes here and was given a price $36 and some change. I came back today to find out it was now $59 and some change. They counted some of my blouses as dresses as well as my wraps. So I asked her why wasn't I told when I first dropped it off. No answer. Will not be returning with my business there and hope this helps someone to not run into any issues with this place. read more

Today I received a "compliment" rather an affront to my character! It took them almost 2 years to respond to a post from 2018?! They DESTROYED my raw silk blouse, laughed at me and disrespectfully spoke over me in Vietnamese?! Stating my bespoken $1k raw silk blouse was "old"?! I KEEP RECEIPTS! Not only are they a low-brow facsimile place of business, they have NO KNOWLEDGE of high end apparel! They loose, possible partake, of many items placed in their trust. Through the years my husband has spent THOUSANDS on his business wear. They have broken countless buttons, misplaced his items by actually giving them to another customers?! That's their excuse. With little to no apologies. I've been charged various prices for the same item! Even charged $12 for one dress because it had a polyester lining? Despite the unprofessional and unscrupulous service, ANY cleaners worth their salt would have recognized a raw silk blouse is NOT to be dry cleaned the "basic" method. And HIGH HEAT most CERTAINLY IS NOT TO BE APPLIED! The ONLY reason I didn't pursue litigation was out of respect for my husband! Other than that, you would have been out of FAR MORE than future business. I DEMAND YOU CEASE AND DESIST FROM EVER COMMUNICATING ME! read more

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I have been dropping off my husband shirts to be pressed for over 8 years now they always do a good job.

Please do not use this cleaners. They damaged two of my comforters and immediately blamed the fabric. Rude behavior as well

I dropped off 3 dress shirts which are pretty expensive. I noticed my blue one had a few small stains on it so i made sure to point it out to the lady and asked her if they could get them out before hand. She responded with the famous line "depending on the stain we might not get it out" which is code for i don't wanna be held liable when he comes back and still finds it there. When i showed up to pick up my shirts literally every stain i pointed out was present, even the smallest one and you could tell it was obvious they NEVER even attempted to remove them because the stains looked as fresh as i dropped them off. They were faded at all and even the smallest ones were still present. I left the shirt again and told her you guy didnt even try to take them out. Ill update my review this tuesday and see if they even attempt it. But the fact that they didn't even try tells me there just here to collect your money and not actually serve. The bare minimum was performed. read more

Please do not go to this business! I'll have to dry clean all of my dress shirts again and there was a rip in the elbow in one of them. They acted like it wasn't their fault. They gave my $1.50 back, but my $60 shirt is done. Please drive past this place and don't be the next victim! read more

Literally the only cleaners I use they do an exceptional job , have been a customer for over 3 years . Clean my yeezy's (350s) and all kinds of clothes read more

This place is absolutely terrible. Brought in 7 shirts for cleaning. When I got them back 2 were damaged and one of those is irreparable and at times they look as if they weren't even cleaned. One was fairly new 2 months and have worn it 4 times and when I got it back the pocket was ripped off and dangling. The second was received with the tip of the collar almost cut off and hanging (cannot be repaired). Brought them back to find out what the heck happened and the owners response was "WEAR AND TEAR" and their is no guarantee and that's their policy. What a joke.... Owner should have take the shirt with the dangling pocket and sew it back and the other he should have paid the 54.00 that I paid for it. Now I will be taking them to small claims for $250.00. PLEASE DO NOT TAKE YOUR CLOTHES THERE AS YOU WILL RECEIVE THEM BACK THE SAME WAY DROPPED OFF (DIRTY) OR YOU WILL RECEIVE THEM BACK DAMAGED. read more

I been patronizing Cypress Cleaners for over two years and I most say that I have never had a problem. The dry cleaning service has been spot on, love the way they starch and press my jeans. If you are looking for a friendly and professional cleaners Cypress Cleaners is the one. read more

Rude ... Bad customer service... will destroy your clothes and not do anything about it ! Ignorant ppl