I had been going there a long time. I took five pairs of jeans and to get light starch. Came back…read morethe next day to pick them up. Received four told them of my concerns. Nobody ever contacted me back. I had to go back twice finally got a hold of either the manager or the owner of the business and he says I'm sorry there's nothing we can do about it. These are a $90 pair of jeans that I have lost because they can't do their job be warned be cautious if you take anything there very unsatisfied customer.

I brought a head over there to get clean. They should've told me before I left it there that they…read morecouldn't clean it. The hat was brand new. I got it back looking like it was two years old. Customer Service is shitty. I'll never go back there again.

The owner bought my wedding veil to life. It is an old classic wedding veil from my Aunt's wedding…read more It is as old as me lol! He even preserved the beads and pearls etc and kept sequins for me if any fell off in the process. Amazing service for a great price. Wondering if he does wedding dress preservation?

My wedding dress was stained in multiple locations and my daughter is getting married and wanted to…read morewear the dress. I had hand made the dress myself and was concerned it wouldn't be recoverable. Premier not only cleaned it perfectly but cleaned up the hems and replaced hooks. It is perfect and this means so much to my family. This cleaner/tailor went above and beyond! Thank you!!

The owner, Cuong, told me they can clean silk, I dropped off a $1000 silk top and this cleaner…read moreabsolutely destroyed it. It was returned dull, rough, and crunchy. The silk top is irreparable. He apologized and said he'd reimburse me if I brought the receipt so I did, and then he refused to do so. Do not bring anything of value here. I'm beyond disappointed.

Great spot for a last minute bridesmaid dress hemming. Was able to drop off and pick up in ~36…read morehours, but I bet a 24-hour turnaround could also be possible given how efficiently they work. I have brought work pants here in the past and gotten them hemmed too. Pricing is a little pricier than I'd expected, hence the four stars, but everything else is great.

We live 5 minutes away and any service we want we get top notch every time. If you want comforters…read moreto any clothing this is the place to go. We have lived here since 2017 and have not used any other cleaner but heritage. The price you pay is the best ever.

Great service that produce quality results at a great value. Hours of operation. Are perfectread more

Great service and price Work is done timely and with…read morequality I recommend the tailoring services

Good customer service, very nice and helpful. My dress was perfect, fit like a glove after the…read morealterations :-)

I took my nice white comforter to this cleaners, and they totally messed it up. It looks like they…read morewashed it dried it on very high heat and balled it up and put it in a bag. It was in near perfect condition when I took it and it was the first time being washed. I had it for a little over a year. I asked to see a manager when I picked it up but was told no one was there. I also called several times and left my callback number. No one ever returned my call. The customer service is terrible. Do not use this Cleaners. Try Comet Cleaners instead.

Customer service needs to improve. They lost one of my clothing article twice and each time…read morequestioned me like I was wrong. The first time they tried to give me someone else's item. I told them it was not mines, but I was missing a dress. They keep asking was I sure the item was not mine, as if I don't know my own clothing. The item was not even a dress and my receipt showed I had a dress. I was told allow 2 weeks for the to "look" for my dress. I followed up multiple times and each time I'm told "we have not found it" initially I was told If not found in 2 weeks, they would compensate me. It has now been over 2mths and nothing. I never heard back from anyone. I could go on about the lack of customer service. Check reviews and you will see I'm not the only one. They need to do better!

I used this Comet Cleaners location for years and their friendliness and services are greatread more

The worst dry cleaning service. My husband picked up dry cleaning 2 weeks ago, they were busy so he…read moreassumed the rest of our items were not ready yet. We waited for a text, no text. I come in today looking for my missing pieces and the clerk was extremely rude and uninterested in providing the customer service that's a part of her job description. When I spend my money supporting local businesses, I expect good service! Your prices are high, and your staff is rude! It took me requesting them to run the cameras for someone to go to the back to look for my missing clothes. Lo and behold. They found it. No apology, nothing! DO NOT COME HERE! Go somewhere you're appreciated for choosing the establishment. The worst dry cleaning experience! They're reviewed a 3.9 for many apparent reasons. DO NOT DO BUSINESS WITH COMET.

Once Again I got a dress back from here, 100% polyester and they couldn't get the stain out. Okay…read moreI understand that, but my wife noticed there was another stain on top of the shoulder that was also had something on it. I swear sometimes I think they don't even dry clean the clothing, or the don't communicate the stain or problem brought to the desk clerks attention.

BEWARE: DO NOT go here. They will ruin your clothes. I am new to the area so I looked at reviews…read moreonline for the places around me. I see the reviews for Spencer's and I'm impressed. I take 4 items to test them out well 2 of the 4 items one was a wool cashmere sweater and the other one was a 100% cashmere sweater. I get the text that the items are ready for pick up. She leads to tell me that my gray wool/ cashmere sweater was damaged in the cleaning process that there were hole in it already there and invisible to the naked to eye to where you can't see it until it goes through the cleaning process and they get bigger. What in the world of excuse is that. No maam I tell her this sweater was just ordered! Very unprofessional be careful with your items definitely the worst of the worst!