I brought my dress to this business for dry cleaning before a wedding. When I picked it up and went to put it on, I realized the zipper had been completely broken in half. I had to be literally sewn into the dress moments before the wedding--a nightmare scenario for any special occasion. When I brought the issue to their attention, they agreed to replace the zipper. I explained that the original zipper was small and discreet, and it needed to match. The woman working there dismissed my concern, telling me, "I know, shes a professional." When I picked it up again, the new zipper was huge, completely wrong for the dress, and looked ridiculous. They again promised to fix it. Two more weeks go by, and when I returned to finally pick it up, it still wasn't fixed. This has been a frustrating, time-consuming, and incredibly disappointing experience. I trusted them with a $400 dress and they repeatedly failed to deliver on their promises. Avoid this place at all costs read more

I have been using this dry cleaner for at least 10 years. It's rare to have issues with them. They are consistent and professional.

Quality of work and good value. Service is quite good, as well. I also like the in by 9:00am and out by 5:00pm.

This is my new go to spot for dry cleaning. They are fast and efficient. I gave up on my last place because the lady was too unreliable. She would send out the clothes and would receive it back 5-7 days later. Here I will get my clothes back the next day for the same amount of money. Great value here. Same price , but faster service. read more

Like the other reviews stated, good prices and good service. I've used Canyon Rose Cleaners for years and they've always done a good job. read more

I've been taking my dry cleaning here for the past couple of months. The turnaround time is really quick and the prices are extremely reasonable. Service is always friendly and Quick. read more

Easy, quick, and affordable process. They were able to iron my bridesmaid dress within a day

Staff has always been pleasant and efficient, and I've generally been well-satisfied with prices and quality of work. I think one shirt over the past ten years had a mark on it, but they re-cleaned it successfully, no questions asked. read more

Manger was very friendly and knowledgeable. I went in for body measurements to have some clothes made in Africa and she was able to get my full measurements making sure to explain to me what she was measuring and why every step of the way. I also have used their dry cleaning services with the next day turn around. Service is always super!!! read more

DO NOT USE THIS CLEANERS. I came here based on the other positive reviews. Initially, I was quite impressed. I had a great cleaners but wanted one closer to home. They were very friendly and did a good job on my basic clothes. The problem came on about the second or third visit, when they completely DESTROYED a very nice pair of pants. They attempted to conceal this by not bringing it up and placing it between all my other clothes. These were pants they had once dry cleaned themselves, but for some reason this time, they stripped the trimming. I was given several excuses by the front desk and as I became more frustrated, they came up with more excuses and lies: 1) "The pants were four years old." ...Showing me the manufacturer's tag. Sounded like they already had rehearsed a script if I confronted them. That means that in the four years I've had them and have had them dry cleaned, this had never occurred. And if you are not capable of cleaning anything other than brand new clothes, you shouldn't be in business. 2) "When you bend at the waist, your pants wear down." So every pair of pants in which you wear and bend at the waist is susceptible to ending up looking like mine did after leaving them in your care? (see pics) 3) "How do we know they weren't like that when you brought them in?" Because I asked the clerk who took them in if they looked that way a week prior when I dropped them off, to which she just shook her head. Not only did they provide a barrage of lies and excuses, the teenaged boy who runs the front desk began making sarcastic and rude comments in response to everything I said. I asked him to cease communicating with me as I was already upset, to which he ignored my request. Then he switched to speaking in Vietnamese which I assumed was so I couldn't respond to whatever insult he was most likely saying. Eventually I was offered a small refund for the pants, nowhere near their value. She tried twice to give me incorrect checks, one written to someone who wasn't me, and the second misspelling my first and last name, which would have made it unredeemable had I not caught it. Additionally, they failed to get out a simple stain in other articles of clothing. "Read our policy - we can't guarantee that we can get stains out." Any stains, out of either article of clothing. I asked for a refund of the cost of dry cleaning and they refused, although I was not satisfied with almost any of the pieces they "cleaned." Better Business Bureau complaint was filed and I have debated whether to escalate it further. You should not have a business if you do not know how to treat customers or their property. The least you can do is comply with the customer's requests and APOLOGIZE for your negligence and mishandling of their clothes. I think the best thing in this case is just to warn others that they can't do any cleaning unless it's unstained, new and you don't intend to bend down while wearing pants. read more

Very disappointed. After reading the strong reviews from Yelp I decided to try them out. The lady who assisted me was very friendly and nice. I thought pricing was also pretty good. After picking everything up and going through my clothes I noticed all my dress shirts are completely wrinkled. Wow! Very disappointed. I will see what management does to make this right. read more

I moved to the new neighborhood and yelped for the best price / best quality place to get my clothes dry cleaned. As for someone who Cares a lot for the quality of work, these reviews matter. Family who owns this place is super nice. They are really reasonably priced. They are good about getting their work done fast as well. This is definitely my go to place for dry cleaning. read more

Canyon Rose Cleaners - Laundry Services Near Me - Houston, Texas

Visiting from Chicago I was looking for a place to press some last minute clothing for a wedding. The customer service was impeccable! Canyon Rose cleaners was able to provide same day service (within 3 hours) just in time for my event. So grateful for them. Would definitely recommend if you're looking for a well job done and quick service. read more

OK for anything you won't be upset if they ruin. I love to support small local businesses as much as possible, particularly now when so many are struggling, which is one of the reasons I chose to take my business to Canyon Rose. I was a regular customer for several months and had been pleased with their service. A few weeks ago, a shirt they had previously cleaned with no issues came back shrunk. They asked me to return it so they could try to reverse the damage but it made no difference. They asked for yet another chance but nothing changed. After my second trip back for the same shirt, I was told that the manufacturer must have made a mistake on the fabric content label which was not their fault. When I pointed out that they had previously cleaned this exact shirt with no issue, I was told that they cannot be held responsible for shrinkage and that I would receive no compensation whatsoever for the damage. I was told that if I wanted to place a complaint with the manager that I was welcome to return on another day and do so, but that it wouldn't do any good as the manager had already made their position clear on the matter. Needless to say, they have lost my business and my honest recommendation is to go elsewhere unless you enjoy gambling with your cleaning. read more

Been going here for a couple years now and we love them! Bring your clothes in before 8am and they'll have it ready after 5pm.

Was referred by a neighbor, I was very pleased. I've been searching for a reasonable priced cleaners with great quality work You got a new customer! read more

I absolutely appreciate the people here and their excellent service. Always so friendly. They take amazing care of our clothes and even replace buttons if they are missing when we don't notice. We have tried MANY places and this place by far is the best we have found!!!! So grateful for them. read more

I have been going here now for about a year and they always do exceptional work. I haven't had any issues at all. That's why this update review is so short. I am sad that we will be moving out of the area in a couple of months. It is terribly difficult to find good dry cleaners. read more

Great cleaners. After one visit I can happily say this will be our new cleaners. Dropped off a load of pants and couple shirts one morning, they were done the next afternoon. Friendly, customer geared and happy. I felt that my business was appreciated, and that is why I will continue to drive past at least 7 other cleaners to go to this one every time. They did a great job on the clothes too, by the way. read more

Reasonably priced and my suit came out great. I will be using them again. The clothes were ready the next day

Canyon Rose Cleaners does a fabulous job for a very reasonable price! Everyone is friendly, and our clothes always come back exactly as we like them. They took care of a few comforters and they were cleaned thoroughly and quickly. The alteration service also does a great job! I'm very pleased with the work they've done and will continue to use their services. read more

I absolutely LOVE the quality and service here. Everyone who works here is so friendly and helpful. I needed my white athletic jacket cleaned because it was beginning to turn yellow and accumulate stains all over. I was honestly scared to get my jacket clean because my friend took her's to the dry cleaners not too long ago and it turned a little green... (thank God that didn't happen to my jacket!) I came in, told them what I needed, and they gladly took my jacket in. I was able to pick it up two days later and I've never seen my jacket so white and clean since when I first got it. I seriously love it and I would wear it everyday if it weren't so hot in Houston. I'm only going to come here from now on. Definitely recommending this to all my friends who might need some dry cleaning done. read more

Lovely job done on all my very nice dresses and slacks. I've had some horrible experiences with dry cleaners not knowing how to press suits, dresses and slacks, but Canyon was great. I highly recommend them and will be using them coining forward. Very pleased read more

My husband found his cleaners! We are probably about 7 miles one way, but well worth the drive. No other cleaners have compared to price and quality of service. Found them on Yelp and glad we read the other 5 star reviews, they do not dissapoint. read more

I've used dozens and dozens of cleaners over the years but I think I've found the last and final home for my shirts and pants. I love that I can drop off and pickup the next day after 5; some cleaners in Houston take 4-5 days. Friendly service, in and out quickly and my clothes look great, best prices too! read more

Great customer service, good price, good quality and convenient hours of operation. I find that their price is lower than others. I've only used their dry cleaning services so far and I'm always satisfied. If you drop off early enough, you'll get your clothes the same day after 5pm. Best of all, you go in and they always greet you. read more

After so many lousy experiences with Dry Cleaners just imagine my surprise when I stumbled into this wonderful place.Great prices and Great service read more

I don't usually take things to the cleaners but I had a few things that needed cleaning. The customer service was great, and they were quick with cleaning my almost 10 items I had. The prices are reasonable. I definitely will be going back Bc it's convenient to my home, quick and great work. read more

Let me start by saying to staff thank you so much for taking time out of your busy holiday to help out people that should've got there cleaning done weeks before Christmas excellent service very happy with the cleaning -Argentine cowboys Boston MA. read more

I like the Quality of service. Perfect wash and Ironing to cloths. Not a single incident to complain about it read more

Major props the the cleaners! Picked up my clothes today to find a $20 bill attached to my clothes! Most people would have kept it but you returned!! So awesome! read more

Canyon Rose Cleaners - Awesome service! Got my clothes back with a $20 attached!! Most cleaners would have kept that and said nothing!! - Laundry Services Near Me - Houston, Texas

Best cleaners ever. Everything comes back soooooo nice. Also great for alterations. Prices very reasonable. And best and nicest service in town. LOVE this place :) read more

They take care of my clothes. I work at a restaurant and they get all the stains out. Great job guys!!!

I highly recommend this place for any dry cleaning and alterations! I took my jeans there and they tailored it perfectly.

I had been looking for a decent cleaners here in Houston since moving here a couple years ago. I finally found this one about 2 months ago and so far so good. I have had no troubles and even had a pretty stubborn stain in a pair of tan slacks that they were able to get out. I like how they press my pants so well I now take all my slacks there - even those that are not dry clean. Staff is very friendly and service is prompt. read more

This establishment is top notch! I've been to them numerous times and have always been satisfied! Great customer service! A+++++++ highly recommended! read more

Great and fast service. Visited this cleaners for the first time the other day to get my suit tailored and all the people who were working were extremely friendly and helpful throughout the process. The prices are also extremely reasonable. I'll definitely return in the future, and I heavily recommend anyone reading this to give them your business! read more

This place is perfect! I really mean that! I looked on Yelp for a cleaners near me and the reviews were great for this cleaners, so I took my clothes for starching and WoW they did it right,for a much better price than the other close ones! I for one will never go anywhere else. read more

Quick, reasonably priced, and my clothes have all looked very nice afterwards. Not giving 5 stars only b/c I haven't used them for anything super delicate and can't comment on that or their seamstress services. read more

Close to my apartment, very friendly staff, very helpful my clothes are clean and all of my clothes are counted present! This will be my go-to dry cleaning service! read more