The room was pleasant and cool. Lighting was below par, as two of the four light bulbs in the…read moresleeping area constantly flickered making them unusable. Bathroom lighting was just as bad. Whatever housecleaning sprays smells horrible. We had to go out and get our own air freshener to overpower it. The worst part was parking. Our whole stay was a fight for parking because four huge charter buses dominated close to half of the parking lot. They never moved. This should not be allowed by management or corporate. One night we didn't get a spot and had to park against an unmarked curb. We noticed one truck parked in the grass next to the highway. Totally not right.

1 star because they failed to tell the touring company that they DID NOT HAVE BUS PARKING AVAILABLE…read moreat the time due to replacing the roof. I had no other option but to park my motorcoach on the side of a main highway! The front desk also failed to contact the touring company informing them that something was wrong with their payment method. That was so unacceptable because I arrived late (around 10 pm) and had to wait until they contacted someone, 30 minutes I had to wait! To add insult to injury, I was put in a room directly across the elevator on the first floor. The only other option she offered me was on the first floor back door, she stated that was all she had. All night all I heard was first floor hotel traffic and the dorn elevator! Ugggh

Don't do it. Late night arrival after flight delays. Found this on Hotels.com. Ramada usually has a…read moregood reputation and cleanliness. This hotel had a mildew musty odor in the lobby. It was late, we were tired, we figured we could spray the room and get a good nights sleep. No elevator. We had to carry heavy luggage up stairs to a room that had a worse odor. And old garbage in the can. We immediately went to the front desk to request a refund and check out. I was told by the 2 front desk staff that a full refund would be issued. I was starting to get nauseous from the odor and a migraine, so a room change was refused. Waited another 45 mins for a Lyft, costing us over $85. This morning, I call to find out that the hotel is not refunding the money. Ramada, very disappointed. The hotels.com photos and description are inaccurate. And intolerable.

If you are reading review and doing research to book a hotel, please do not book here. You will…read moreregret it if you stay at Ramanda in Luling. This place is not well maintenance, and it is a complete filth! I checked in and went to my room upstairs. Beware, there is no elevator to get upstairs. If you have a disabled person, please note the only way up is the staircase. I got to my room and the first thing I notice is there was big roach on the wall! I literally screamed. Second thing I notice was someone kissed the wall mirror and left the lipstick imprinted on the mirror. Gross. I'm not sure why housekeeping did not wipe it down. The third and filthiest thing was there was mold everywhere in the bathroom. You can also smell the mildew in the room. The health department needs to evaluate the hotel before letting anymore guests stay here.

This hotel is good for what you pay. Rooms cleaned everyday with fresh linens. Front desk staff are…read morenice and care about your stay.

I know they don't expect more than a 1 star. This is not my usual accommodations. Yes I have a…read morestank face. The customer booked this room, I'm not going to say anything being that I'm only 5 minutes from my pick up. I'm going to stay in my happy place in my head, on top of the covers in my clothes, lights on and ready for whatever. The 1 star is for the friendly front desk guy, quiet establishment, no loitering except to smoke a cigarette, I guess the property is clean I don't know I had tunnel vision and it was 11 o'clock at night. The rodent on the wall? No words. Motel 6 Yelp exterminators.

This is not the worst Comfort Inn I've stayed in, but it's certainly a contender. First, the good:…read moreThe guy running the hotel is really nice. You can tell he wants to establish a good rapport with his guests. There's a complimentary breakfast that is more or less the bare minimum. That said, this is another one of those hotels that someone buys and tries to run for himself, investing the bare minimum in staff and facilities upgrades in order to eke out a profit. You know, just because you can raise the capital to buy a hotel, and are willing to work 24/7 to make it work, doesn't mean you know what people want when they pay extra for a Comfort Inn. The room was superficially clean, unlike the rest of the hotel. The halls hadn't seen a vacuum all day. The stairwells were packed with junk, and the stairs themselves were a filthy disgrace. There were broken lampshades and tissue dispensers in the rooms, and maintenance issues that were so bad as to be nearly laughable. The final strike, though, was that the door to our room wouldn't lock: despite our most valiant efforts, we couldn't get the deadbolt to engage. All of this aside, the hotel is located out in the middle of nowhere, so there's almost nowhere to get food and Door Dash takes an hour to deliver. I would have left the moment we saw our room, but my reservation was non-refundable.

The flight I was on canceled and American Airlines sent me and others from the plane to this hotel…read more This establishment is minimally acceptable, at best. Aside from the location being completely remote, the staff is less than friendly. They have only one airport shuttle (hours 8am - 10pm). It is an old minivan that accommodates only 6 people. Also, if your flight is outside the shuttle hours then you have to make your own arrangements. The attached photo aptly describes the view from Room 211 and any other room on the backside of the hotel. Mold and mildew in the shower. Not generally clean. Icky feeling. Pass on this location.

I would not recommend this hotel for special events. I came in and spoke with the Manager months…read moreago requesting a date. Initially she was very nice. She told me that there was a group using the space, but it was only for gathering/holding as the group departed on that Sunday. She stated that she would reach out to the group representative to see if they could possibly use another room on the second floor as their holding/gathering space and would call me back. When I did not get a call back, I went back to the hotel to follow-up. The same manager told me that she had not made contact with the group, but once again would reach out and follow back up with me. Thinking that she was operating in good faith, I waited again. Still no phone call, so I came back to the hotel a third time. She was not in the office. The front desk agent, who has always been very nice, remembered me and called the manager to see if there was any word on the switch. The manager did not have any new info. The front desk person took my contact information and told me that she would "make sure" I got a call back on Monday. A few Mondays passed, so today I came back to the hotel for one last try, again operating in good faith. The manager was at the desk when I walked in. I came in smiling, said good morning, reminded her of who I was and that I was following up to see if any headway was made with the group. This manager was very rude and dismissive to me. Her first response was "well I told you from the beginning that the space was booked". I said I know, but you also told me you would work on shifting the other group. She snapped back saying "like I said, it was booked and it was always booked". I then reminded her that she was the one who said she would call me and that I never received a phone call". Her response to not returning the call that she promised to make was " well you didnt have an appointment, and I dont work here everyday". What does one thing have to do with the other? The first couple of times I came in dressed for work, so maybe she thought I was someone that she needed to appease. Today, I came dressed down and she treated me like me or my business was not valuable. She was so nasty, and the thing is... I came in prepared to consider another date, because I wanted to give this place my business... but because she was so rude and unprofessional, I walked out saying "never again". This person has no business working in hospitality. She has poor follow-up, she is dishonest, and has a terrible disposition! Folks... find another to host your luncheons, baby showers, bridal parties, etc. They don't deserve our business!

Overpriced, but overall a nice stay. I'd say the location…read more(close to the airport ) would be cause for the cost, but the location has nothing around it. Besides a Wendy's, that closes so early. There wasn't a crib, even though they said we'd have one. A fine complementary breakfast. The eating area was clean, they continued to restock and clean the buffet space. The site was under construction during our stay on the first floor.

Let me preface this by saying the wait staff here has been nothing but friendly and helpful;…read moreadditionally I did see the housekeeping staff and they were also friendly. There are no bugs & the bed was clean. As of June 2022, the hotel is currently under construction - be advised, but it is being well-kept amidst construction. However, I did find this (pictured,) soon as I walked in used the restroom. Now, I wanted to give them the benefit of the doubt and say that it is rust however when I took a shower it spread from the moisture into what is pictured. So, I honestly don't know if it is a rust, blood or poo... but there is no metal around it, sooo... I honestly couldn't say for sure. So overall, if I had to say anything for improvement , it's just be to give a little more attention to detail when cleaning. Otherwise, I'm really not that dissatisfied with my stay here; it was just a little gross to find that. I do thank your staff for the hospitality & safe stay while stopping through the big easy; thank you.

Avoid if you can. I needed a hotel relatively close to the airport stay after a late night arrival…read more Overnight front desk person was friendly but couldn't help but notice someone in the breakfast area passed out drooling over what looked to be continental breakfast food at 1am. Not sure if a guest or visitor but was off putting. I was later woken up by his yelling down the hallway. Yikes. Room had no towels but was fairly clean. I needed a buffer on the checkout and whoever the pony-tailed manager was threatening $50 late checkout (which was nearly half of the rate) for an additional 20 minutes in the room. Threatening to "charge my card" seemed a bit aggressive for a pretty vacant hotel. Better to stay at a reputable Hilton or Marriott brand before booking at this sketchy airport hotel.