Old, run down, really outdated - holes in walls, rust on all fixtures. Original carpet from…read moreprobably the 80's. Friendly staff, breakfast offered.. needed a place for a night before cruise and wanted to be close to port for travel, if we had planned to stay longer - we would have gone elsewhere, this is not a vacation place to stay. Industrial/ business is the surrounding area Uber driver told us it was a "trades" hotel - ie prostitution ... driver rolled down the window and asked the girl in the parking lot - yes was the answer.

No excuse. I've seen better at a campsite. We were told that they are renovating. I hope so. But…read moremany things should be dealt with now. And I've never posted a bad review about anything. I'm mad at myself for not being more careful. Just don't go here. The desk clerk we had knows how to make you feel like she's really listening to you, but I figured out that it's her way of survival and she's not going to help you at all.

The best kept secret in the area! This accommodation is not…read morefor the fashionable. It is for someone that wants a cheap, clean, quiet place to sleep. What wasn't spent on cosmetic was spent on a quality mattress. Wonderful sleeping bed. Nice, friendly owner/staff. The night before we arrived we stayed in a hotel up the road that was X2/price and not as clean, nor larger room. Would definitely stay there again.

What a Great little hidden gem... Beds are comfortable, nice sheets and great pillows. The people…read morewho run and own it are supper friendly.

We enjoyed four stay. Simple yet very friendly and very very clean. Everyone treated us so…read morewonderful. Thank you for your great service

This is not the worst Comfort Inn I've stayed in, but it's certainly a contender. First, the good:…read moreThe guy running the hotel is really nice. You can tell he wants to establish a good rapport with his guests. There's a complimentary breakfast that is more or less the bare minimum. That said, this is another one of those hotels that someone buys and tries to run for himself, investing the bare minimum in staff and facilities upgrades in order to eke out a profit. You know, just because you can raise the capital to buy a hotel, and are willing to work 24/7 to make it work, doesn't mean you know what people want when they pay extra for a Comfort Inn. The room was superficially clean, unlike the rest of the hotel. The halls hadn't seen a vacuum all day. The stairwells were packed with junk, and the stairs themselves were a filthy disgrace. There were broken lampshades and tissue dispensers in the rooms, and maintenance issues that were so bad as to be nearly laughable. The final strike, though, was that the door to our room wouldn't lock: despite our most valiant efforts, we couldn't get the deadbolt to engage. All of this aside, the hotel is located out in the middle of nowhere, so there's almost nowhere to get food and Door Dash takes an hour to deliver. I would have left the moment we saw our room, but my reservation was non-refundable.

The room smells like mold spores... everything in here for some reason is wet.. as soon as as I…read morewalked in the room, I said to myself, oh no, this is not happening and then I looked around, I saw the mold on the Refrigerator and the rust in the tub. We will definitely not be coming back here again. If you have kids or are pregnant please make sure you DO NOT stay here!! Mold is terrible for kids and pregnant women. It's NOT safe for ANYONE. But definitely need to go somewhere else if your pregnant or have kids.

If you're looking for the Hilton, this is not it. With that being said, I'm not going to nitpick…read moreeverything. It was clean enough for the time we spent there. Cheap price. Rooms need updating. Appeared to be pretty full and also appeared as if some folks actually lived there long term. Staff were friendly. Quiet. Beds were comfortable. We felt safe. I'd stay there again, no problem.

Quaint hotel on St. Charles perfect for what we need. One block from Columnes Hotel and not for…read morefrom Magazine Street. Management, Jada and Staff are LA friendly. Just like friends. The hobby is beautiful with leather couch and chairs and antiques. Two amazing areas and tables and chairs outside for reading. Very nice Continental Breakfast, included. Good selections. Daily room cleaning. Parking behind locked gate, included in rate. That was a great help. Rooms are small, but darling. Entire property extremely well cared for. Met our needs and right on St. Charles.

Mostly good; one notable exception. This hotel certainly had…read moremany good qualities. The lobby staff were very kind and accommodating, and the room was pleasant overall. The free parking and proximity to the St. Charles trolley line were very convenient, and there was always delicious citrus water available in the lobby (a very welcome sight after a day of walking through the oppressive New Orleans heat). Small things - an unplugged lamp, a warmish mini fridge, and a rather sparse "continental" breakfast dampened the experience slightly - but all this we could have easily overlooked in favor of the hotel's finer points. However, I was astounded by the cleaning staff's inexplicable habit of ignoring Do Not Disturb signs. Our stay was three nights (08/06/2026 - 08/09/2026). The first night, I was awoken by someone attempting to enter at a very early hour (thankfully, I had latched the door before going to sleep, and they soon gave up their attempt). The second morning, I awoke to what I assumed to be my husband slamming the door shut on his way down to breakfast. When he came up a few minutes later and I mentioned it to him, he informed me that he had left the room hours ago. I don't think I need to stress how invasive it felt to know a stranger had entered the room while I was intimately dressed and asleep. On the third morning, the day we were scheduled to check out at 11AM, we left the room early for a final walk around the neighborhood (the Do Not Disturb sign still firmly in place on the door handle, as it had been for the duration of our stay). When we returned, still well before our check-out time, we found the room totally turned over and in the process of being cleaned. The breakfast I had left on the counter for myself was thrown in the trash, and whatever items still remained in the room (we had preloaded the car with most of our luggage, thank goodness) were carelessly strewn about. Needless to say, it was quite a sour note on which to end our New Orleans trip. Despite the reasonably comfortable accommodations, I can't in good confidence recommend this hotel as a decent place to stay. While I would otherwise have given this hotel three or even four stars, the careless and intrusive behavior displayed by staff unfortunately makes such a rating impossible. I think this hotel certainly has the potential to improve, but serious policy/staff training changes would need to be implemented first.

My first time staying at this property and I found the room to be very well priced and very…read morecomfortable. I love the garden district, taking the street cars and buses around town, and found Hotel Tonnelle's location to be fantastic. A few block's away is a wonderful restaurant for breakfast (Molly's Rise and Shine) and a ton of cafes, shops, and restaurants on Magazine street. Also near by is one of my favorite po'boys in the city at Parasols. More than just a great location and comfortable room, this property is great because of the people who work there. Not only where the front desk people incredibly helpful with first aid supplies after my fella tripped and cut himself on a jagged sidewalk, but everyone we interacted with in the hotel was so nice, especially the bartender. I will definitely be back!

I have mixed reviews of this hotel. Sure it was a good night's rest and had a nice location but…read moreit's the little things for me. First off this is the old hotel indigo. Wasn't the biggest fan of that hotel due to the thin windows and hearing everything on the street. So I requested a high floor and received it. Thank goodness because had I been low again I wouldn't have slept. Parking: is non existent. They charge fourth five (45) dollars a night for valet. Read the room, that's way too much. I took an Uber but that didn't stop them from charging me for valet despite telling them I didn't bring a car. They refunded it but the fact it even made it on there is unacceptable. The restaurant: not really good. The menu on the bonvoy app vs what they actually have are two different menus. I ordered an appetizer (which is served first) and a main (served after done with app). Our bartender was more interested in her phone call on the patio than to make sure food came out in order. And it wasn't just me, my neighbor at the bar also had his come out at the same time. The gym; they have a couple matrix cardio machines and a dual cable machine. Which was pretty cool except that one arm was broken. When I told them about it the front desk guy said "haven't been in there in over a month I had no idea". So who is taking care of the gym exactly? Disappointed I couldn't workout there. Maybe they will fix it? Who knows won't stay here again to find out. The room: actually pretty good. The bed was seated high and comfortable. You can control the fan on your AC which is a huge plus for me. Shower was spacious and nice and room was overall good. Minus the paper thin windows. Someone got married and had a parade on the street and I heard all of it. But put in ear plugs and went to sleep. A signature hotel? Maybe if it's a print signature. Not great.

Mid-level Holiday Inn Express. Only hotel available within walking distance to the convention…read morecenter - was late to register for a conference and all the good hotels were sold out. For $300/night I expect more. The building is tired and rooms have a super tiny window. The room was missing a mini-fridge. The grout shower floor tile was covered in rust. A fresh coat of paint everywhere would do wonders. Staff were great. Super friendly and accommodating a late check out. Close to restaurants in the warehouse district. For the price try to go elsewhere.

Hello, I am writing…read moreto formally request a refund for my recent hotel stay booked through Expedia at the Arts District hotel. I stayed for one night in Room 218, and despite speaking with both the front desk staff and a manager multiple times, no reimbursement or resolution was offered at the property level. Unfortunately, there were several issues during my stay that significantly impacted the quality and comfort of the experience: 1. The bathroom door would not close properly. 2. The shower handle was loose and malfunctioning. 3. The toilet did not flush properly. 4. Most importantly, there was insufficient hot water for showers. There were two guests in the room, and we were unable to take proper hot showers due to the lack of hot water. Given the number of unresolved maintenance issues--especially the lack of hot water--I believe the stay did not meet basic hotel standards. I am therefore requesting a full refund of $95 for this booking. Thank you for your attention to this matter. I look forward to your assistance and resolution.

Great for conventions and conferences. There is a parking garage right next to the hotel for easy…read moreaccess. The only complaints I have are that the elevator systems with the touchpads are very annoying, the water is too hot even when turned to the coldest setting, and that there is no seafood allergy warning for their food. Their fryer is shared with the shrimp and I have not seen anything my about cross contamination or shared cooking on their room service menus or website menus. Very quaint! There is a lot of walking around and places to sit down. Their Starbucks and food are decent.

The rooms are a little small The bathrooms are 60s size…read morerather small My air-conditioning worked great and took the moisture out so it was quite comfortable I had a great swordfish meal at one of the restaurants downstairs There's no need to leave the hotel to find fantastic classic gulf flavors, or quality The front desk staff was a bit indifferent to my existence, but they were young and inexperienced The bar turned in the bar, made up for it by being extroverted and helpful I would recommend coming here and eating here