Watch your back. Ask ALL the questions - even the ones you don't know you need to ask. A simple (I…read morethought) T-shirt job turned into an embarrassing nightmare, after several delays; and the "No Refunds" policy held fast, along with a lecture (by email) on how I was really to blame - for not understanding a process that wasn't explained to me ahead of time. All I got for my trouble was a half-sarcastic answer and a double-down on what went wrong in the first place. Never again.

Corvallis Custom Graphics…read more Wow. Just wow! I cannot imagine a simple, 'black text on 6 white shirts' order could be so badly handled. From, 'yes, we can do that', communications had been poor. First off, the 'yes we can do that' was to my specific, 'can you do a short-notice order'. But at no time was I informed that 'short notice' would entail a 'rush job', $50 charge. I was left to find that out from the invoice exchange. Communications fail #1. Even after discussion of my 'need by' time, when I arrived, production had not even SEEN the order yet! (Johnny (GM?), was fantastic & texted me 4 hours later that my order was ready. Mind you my need was for the County Fair, so after I've come in from out of town & missed my pickup time, my vehicle is no longer available, so I had to find an alternate ride to CG. So failure to meet my need-by time is creating additional 'inconvenience'. (I'll be kind & leave it at that.) I arrived & asked that the 'rush job' charge be refunded given my 'must have' time had been missed, but my rep decided to be defensive, like she herself had been wronged. Haha, like that serves Custom Graphics at all. So I picked up my 6 shirts & left, telling her to expect a scathing review. Once at my venue (for which I needed the shirts - - 4 hours ago!, I find that my order; 6 t-shirts, black text, 4 in Comic San Serif, 2 in Arial, we're ALL done in Arial...in GRAY!! Jeez, botched botched botched!! Thanks Custom Graphics, I'm glad I'm only out $200, and it wasn't a $10k order! Glad I also know not to send my friends & associates to Custom Graphics for poor communications & a messed up order! Pick another vendor. Avoid Custom Graphics.