Just called for very basic information, called several days ago and yesterday. No call back at all…read more The person who answered was just very short and quite rude when letting me know the insurance situation. It's possible I would pay up front, my son is at UCSB so it's tough to come home. Definitely loads of opportunity to be nicer on the phone.

Unfortunately I will not be returning to this office. I will find a new doctor. The young lady at…read morethe desk is very cold, rude and condescending. People come to the doctor in pain and should not be treated this way. Although I do really like Lorie, It's important that the person at the front desk shows warmth, kindness, professionalism and respect. I got none of this today. Lorie and the "cold"young lady at the desk tried to tell me that this is the first time they've heard a complaint. If this is true then people don't speak up, don't come back. There is another review with the same type of opinion regarding the rudeness. I have always had exceptional service with Lorie but your staff is A representative of you and this young lady was not a positive representative. The other young lady that took me to the the room was very warm and friendly. Perhaps she's the one that should be at the front desk. First impressions are very important. Especially at a place of healing. Lorie has responded to my review. She gave me her personal cell and there is a number on her answering machine in case of an emergency. I did have my insurance card but it was in my car. The young lady at the desk was very rude. I already said this. You doctor were not present to see how she behaved. And you need to look at the other review only three months prior to mine. If you don't take appointments on the day that I came in, why were there other patients in your office? You did not care about how I was treated, you only want to defend the young lady who has little to no warm customer service skill or professional skill in my opinion. Many people won't speak up so this leaves me to wonder how many people don't come back. We can go any where to be mistreated. We especially don't want to be treated the way I was treated when we are in pain. The other young lady could teach the young lady that was rude some lessons. The young lady that took me to the room like I said was very warm, caring and polite.

They were great and very courteous. Also, they solve my problem. I left the office walking with no…read morepain. The doctor understood my problem and quickly took care of it. I would go back to them again.

I was able to get in quickly and the doctor was informative and very hands on. I was appreciative…read morethat he solved my problems right then and there. I also appreciate the convenient location, right downtown. Thanks doc!

Wonderful doctor gentle caring found a way to help my old feet with new support and help with my…read moregait. She is a amazing professional in a lovely office with good parking which is a great help for my walking only just steps to her office.

Dr. Naz is the best. Kind, knowledgeable and an office space that's great as well. My mom saw her…read morefor a chemical matrixectomy and she took such excellent care of her making her comfortable. Thank you Dr. Naz for being so wonderful

It's been eight months since my son's surgery, and I really wanted to write this sooner!…read more We had initial consultations with two Santa Barbara foot specialists and decided to go with Dr. Harrison. SO glad we did. His thorough study of all the reports, thorough examination of his feet (both were involved), and further questions resulting in more images, followed by taking the time to explain and educate, assured us that we would get the best outcome with Dr. Harrison. Everything he said jived with all the research I had done, as well as what I knew was on those reports (I couldn't say the same for the other doctor we saw, who had much cooler wallhangings in her office- and this created a challenge in explaining to my son who he should go with). I had researched and read that he would likely never walk normally again and that he would likely have to order specially made shoes to fit his deformed feet. In contrast, as of right now, although he still has months of physical therapy to go, 6 screws and a plate in one heel, and 2 screws in the other, he has been traveling internationally, is able to walk practically unhindered mostly all day, and he has been skiing. His gait is almost perfect and his shoe size increased by only 1/2 a size - Vans off the shelf - and he swims just fine! We can thank Dr Harrison for his amazing skills, for truly caring, for having the respect and personal regard toward his patients to explain, and for taking the time to get it right.

I came in from pain in my left foot when running from a bunion. He took x rays & gave me the…read moreinformation on what was going on. My issue- that was it. He didn't offer solutions, didn't offer guidance on pain management, he didn't say much in general. It was like pulling teeth to understand my options and what I could do. He was not informative at all. I since bought toe spacers (not his suggestion) and my pain went down from a 8 to a 2 which is amazing. I also followed up with another surgeon in town and now I fully understand my options and the road ahead of me. I do not recommend this doctor. He did the bare minimum with me and is very apathetic.

Very friendly and helpful. The receptionist comes off a bit strong but she's a sweet lady. Dr…read more Aposperis is high quality, you can tell he takes the time to listen to you and help you with any questions and concerns. Being treated with kindness goes a long way for me and they do it well at this foot clinic.

State Street Ballet (Santa Barbara's ballet company) recommended him to me. Days earlier, another…read moredoctor apathetically told me I should stop dancing (yikes!), that I was developing arthritis in my toe joint (I'm 23!), and that I should just start physical therapy for 6 weeks and then come back. Dr. Aposperis knew right away what was wrong with my foot before even looking at my Xrays, and said it wasn't even caused by my ballet shoes! He knew exactly what to do and gave me a great path to recovery. Thank goodness I found him, or else my life would have been very negatively affected. Not to mention, they made sure to schedule me in immediately, whereas the other doctor made me wait two weeks even though I was having trouble walking and really needed to see somebody. Everyone in his office is wonderful, too!

Dr Kupperman is a FANTASTIC doctor. We love him. Perfect bedside manner, Very caring. Took the…read moretime out to explain in perfect detail what was needed to be done and how long it was going to take for my son to be back on the matt to wrestle. I can't thank him enough for the superb job he did putting my son back together again. Thank you Dr Kupperman! He made my Athlete a new ACL, fixed his bucket tear miniscus. and hes back on the mat.

Caring, smiling, and laughing is a great atmosphere for any patient. Dr. Kupperman has a great…read morebedside manner. He provided clear explanations and took the time to address my concerns. I was totally satisfied with the staff as well. The office was clean modern and well managed. I am grateful that we have these quality providers so near to home. Thanks for being there. Robyn Pursell

I just had a hip replacement operation at the Orthopedic Institute of Santa Barbara with Dr…read moreGallivan and the great staff and I am already walking perfectly in just over a week after the surgery was completed. The entire procedure was a breeze with very little pain in my case. The Orthopedic Institute of Santa Barbara is very high tech with a very comfortable waiting area and the wait times are very quick. And Dr Gallivan and the entire staff are very kind and caring. I really have a new lease on life with the hip replacement surgery Dr Gallivan performed and I am able to do more every day with the help of the physical therapists Dr Gallivan recommended. I highly recommend Dr Gallivan and the staff at Orthopedic Institute Of Santa Barbara

Doctor Gallivan is a great doctor, and an excellent surgeon, office wait times are forever. Every…read moretime.

Dr. Danielle Thomas operated on both of my feet on two different occasions two years ago. Her work…read moreis superb! I had immediate results with zero complications. She provided me with excellent, caring, and skilled care both before and after surgery. The office staff is respectful and polite. I completely trust and recommend Danielle Thomas!

I accompanied my family member to an appointment with Dr Thomas. His foot injuries were severe and…read morewould impair his ability to walk if not treated effectively. From the moment Dr Thomas walked in the exam room, she seemed very rushed. She even got short with me for asking questions, for example questioning her plan to delay surgery (beyond what I had read was the recommended time period) ... or why would she recommend to bear weight on an injured food in excruciating pain. In addition, she is opposed to a humane level of pain management. Considering the advice Dr Thomas gave, it was apparent that she hadn't carefully reviewed the imaging done or read the reports. If my family member had followed her advice, his injuries would have been permanently disabling. I'm so glad we decided to seek a second opinion. The foot specialist near Goleta Valley Cottage Hospital, Dr Harrison, was a breath of fresh air. Like night and day.