What good can I even think to say! Staff not friendly or knowledgable, always have to wait at least…read more1/2 hr. Went in to get a form taken of my foot, they didn't have the material so I had to make another appointment. After five appointments with them we finally got the AFO brace. It won't fit in the shoe!! The doctor could see that, but just told me to buy a bigger shoe! Seemed totally uncaring! I ordered a bigger shoe, still won't fit. Called the doctor two or three times, never called me back! Eventually saw another doctor at the practice and he agreed that the brace would not fit in a shoe! He sent it back. Five appointments and a bunch of money spent....FOR NOTHING!

Dr. Campbell is friendly, respectful and has made some good suggestions for treatment products of…read morefungal infections. Why the low rating then? Im in the waiting room for 20 minutes, get ushered into the exam room. Dr. Campbell comes in, trims my nails and cuts a couple places on calluses with the same snippers , and gets me out in 2-3 minutes. Seems so hurried I'm afraid to ask more than rudimentary questions; like: how does the infection look? Is it going away? Then he says, "nice to see you," and it's time to get out. Last time he cut my calluses with nail clippers my skin split open in two places in the same locations. Every step caused horrible pain for a couple of weeks. I realize he's got a busy practice with lots of patients, and 6-week Medicare foot checks are probably not a great money-maker as compared to surgeries, but come on - he is getting paid, and my feet are important to me! Not going back

Just called for very basic information, called several days ago and yesterday. No call back at all…read more The person who answered was just very short and quite rude when letting me know the insurance situation. It's possible I would pay up front, my son is at UCSB so it's tough to come home. Definitely loads of opportunity to be nicer on the phone.

Unfortunately I will not be returning to this office. I will find a new doctor. The young lady at…read morethe desk is very cold, rude and condescending. People come to the doctor in pain and should not be treated this way. Although I do really like Lorie, It's important that the person at the front desk shows warmth, kindness, professionalism and respect. I got none of this today. Lorie and the "cold"young lady at the desk tried to tell me that this is the first time they've heard a complaint. If this is true then people don't speak up, don't come back. There is another review with the same type of opinion regarding the rudeness. I have always had exceptional service with Lorie but your staff is A representative of you and this young lady was not a positive representative. The other young lady that took me to the the room was very warm and friendly. Perhaps she's the one that should be at the front desk. First impressions are very important. Especially at a place of healing. Lorie has responded to my review. She gave me her personal cell and there is a number on her answering machine in case of an emergency. I did have my insurance card but it was in my car. The young lady at the desk was very rude. I already said this. You doctor were not present to see how she behaved. And you need to look at the other review only three months prior to mine. If you don't take appointments on the day that I came in, why were there other patients in your office? You did not care about how I was treated, you only want to defend the young lady who has little to no warm customer service skill or professional skill in my opinion. Many people won't speak up so this leaves me to wonder how many people don't come back. We can go any where to be mistreated. We especially don't want to be treated the way I was treated when we are in pain. The other young lady could teach the young lady that was rude some lessons. The young lady that took me to the room like I said was very warm, caring and polite.

Only an exceptional man gives rise to an exceptional doctor. After a month of pain and 2 previous…read moreappointments, with another doctor, for an infected corn on top of a bone spur, I saw Dr. Johnson. I am incredibly thankful for this thoughtful and compassionate doctor. As he examined my condition and later performed surgery, he detailed clearly what he was seeing, what he was doing during surgery and the possible recovery time. He listened carefully to my question and showed great respect when I asked him to repeat. He is kind & considerate to his staff and works well with them: Mercy, Rayna, Rosie - Awesome women. Dr. Johnson called me on the Saturday following my surgery to check on me. I highly recommend this extraordinary doctor.

Very limited skill set for foot and ankle problems. After X-rays taken there the dr told me he…read moredidn't have the skills needed to treat me.

I went to Foot & Ankle Concepts a day after a minor fracture of my ankle. I was told there was a…read more$30 dollar copay, which I have paid. I do have insurance, two kinds. When I went into the office he told me they couldn't access my X-ray as they were on a different system and did I want them to take another X-ray. No, I did not. Not good for me and unreasonable for the insurance. He suggested that perhaps he should look a my leg in case the skin was abrading. I demurred as it wasn't and I had only had it on one day. So nothing was done, I didn't sign up for an additional appointment. I just got a bill for $132.25. They did nothing and my understanding was that the $30 copay was all I was required to pay. I won't ever go back there.

I should have read the Yelp reviews before going there. The people who work at the Milpas office…read moreare fine, they just seem to be going through the motions. My problem is the billing. They charge you for every little thing and inflate the bill. So even after it's been processed by insurance you'll end up paying much more than you expect out-of-pocket. My insurance refused to cover some of the services they billed. I wish I could give specifics here, but I will only say if you go there, scrutinize the bill and question anything that doesn't look correct. Maybe if enough people question their tactics, things will change.

I had to get help with ingrown big toenails on 1/29/2024 at 11:45am. Dr. Sircar was VERY…read morecompassionate, careful, gentle, and never made me feel foolish. (I really had a hard time MAKING the appointment, because somehow I felt humiliated having to ask for help to cut my own TOENAILS!!) Kyle scheduled my appointment, and he was VERY compassionate as well. It was great to be treated like my toe pain mattered! I did not expect that, and was so pleasantly surprised!

I found Dr. Sircar extremely pleasant and informative. She answered most of the questions I had…read morebefore I asked them. By the time I got to the drugstore, his prescription was already there. I recommend him highly.

Alway professional, makes house calls! Who does that?…read moreAbsolutely no one, he will come to you, spend quality time and make sure all you foot issues are taken care of. Dr,'Pineda took care of my father for many years, as my father aged, docs attention, compassion and experience were invaluable. True Angel thank you for all you do.

Dr. Meyer is Great! I highly recommend him! He operated on my foot and solved the problem I had. He…read moreknows his stuff!

--Might be a specialist, but boy did he ever lack one ounce of compassion! Came here for foot…read morepain....diagnosed with a degenerative condition that is eating bone from my feet and causing the feet to collapse. I am NOT diabetic and my condition is genetic, but I did not expect the amount of degeneration and partial bone collapse. When O came in he said that he had already told his assistant that he assumed I was diabetic. When he verbally told me my degenerative diagnosis, there was ZERO compassion or understanding. I had slight tears well up In my eyes at the thought of possibly losing the ability to walk someday, but I intentionally did not let myself cry because he was such a dispassionate person. He said basically that it "is what it is" and basically told me to come back if my foot turned red or suddenly collapsed. He wrote on my chart notes that I had full sensation (which I don't) and that I came in for "foot casting" For orthotics, which I did not (since I already have my own orthotics and no casting or measuring was done). He didn't even write the diagnosis down that he verbalized to me, which would help me to plan for future doctors visits and treatment, time off for treatment, etc. When I called him out on this via "my chart", he did admit to the same condition he had verbalized, but ghosted my request to assure he write that diagnosis in my actual chart. He didn't really address if my pain was adequately under control because he assumed I had no pain, and said that most people with neuropathy have no pain and that I was unique. I can fully attest that many people with various types of neuropathy have substantial pain still. I left and will never come back. I'm actually glad that I had this experience, because I would never want someone with this little compassion to operate on me!