I wish I could leave 6/5 stars because Clint's persistence literally saved us thousands of dollars…read more The mortise lock on our front door broke, which quickly spiraled into a nightmare because the door was imported from overseas and original manufacturer had gone out of business. The first locksmith we contacted told us we'd have to replace the entire door and frame since it was all metal, which we got quotes for $5-8k. We called Key of E, hoping they'd have other ideas. Clint identified the exact problem with the lock (the previous guy wouldn't say more than "it's just broken"). and went through a lot of options with us. With his help, we were able to find a similar replacement lock from another overseas manufacturer, and he got it installed and working smoothly, no fuss, for less than $200. He's the exact kind of contractor you wish was the norm--friendly, helpful, and determined to get the job done well. We're so grateful!

This locksmith was so bad I'm honestly impressed. Guy showed up 3 hours late, stared at my door…read morelike it was a calculus problem, then somehow locked my OTHER door too. He dropped his tools twice, asked me if I had a YouTube tutorial he could watch, and then charged me $180 to "reset the vibes of the lock." My key works worse now than before. At one point he said "doors are tricky." Yeah man, that's literally your whole job.

Used these guys several times in the last year. They are fantastic! They're very knowledgeable and…read morehave every possible service a locksmith can provide! Great company!

My college son dropped his keys down the elevator shaft of his building - where there were 8 other…read moresets of keys so they seriously should do something about that - but he only had one key to his truck and that was in our kitchen drawer. I called Griffin and they were incredibly polite, walking me through what needed to happen next, and had my son both a new key and a spare within a day. BEST LOCKSMITH EVER! So so grateful for their professionalism and kindness.

I just reached out to them for a service appointment, and they helped me over the phone---had me…read morecheck the batteries and it worked. Wonderful, honest people---very much appreciated--

Excellent service and speedy response time! These Aggies got the job done quickly and for the best…read moreprice!

If my star review could be no stars at all I would be a lot happier!! I was stranded at Bryan lake…read morein Bryan, Texas. I had a key that had fallen off of my keychain for my car and could not find it Anywhere! It was getting dark and my last resort was to call Pop-A-Lock. The gentleman ? Chris?..told me it would be over an hour before he gets there. Which Bryan lake is very close to Bryan, Texas. It was far later before he was there. But this is the main issue, I had been sitting in my car with my dog. That is a miniature dachshund. My miniature dachshund is very prone to epileptical seizures. I eventually rolled up my windows And kept the door open slightly. .. because I was getting a little skittish since it was dark and there were no lights out at Bryan lake. And no one was around! The dog was beside me. The Pop-A-Lock technician finally arrives and I get out of the car to talk to him unbeknownst to me he took it upon himself and locked my car doors all four of them and my miniature dachshund was inside with the windows rolled up! I became upset and said" why did you lock the car door when it was already unlocked?" And "I have a miniature dachshund inside and it's too hot for her to be in there. Plus she has seizures!!" He acted like nothing I say even mattered nor did he hear me! He was completely oblivious to the fact!! I called to speak to one of the main managers. His name was Oliver something another and he was completely unsympathetic did not care. I even mentioned that maybe the man was drinking and did not even think about asking me about my dog. After me explaining to him that I just got done walking her, he lit into me and said "he does not drink!!" I said how do you know he doesn't drink? He must be a friend of yours or something?? He stated. No, he's no friend of mine! Which again makes me wonder then why are you offending him?? And not caring to what I had to say about this! I was very happy and was willing to pay what I needed to pay to get myself out of that situation. But this whole situation that he put me unde, this technician and as well as his manager Oliver whatever his name is was completely unethical!! This is not the way you run a business, I am in customer service and have been for many years. You do not treat someone like this!! what would have take.. my dog to have a seizure and die before anyone recognizes how Wrong This man was!!?? completely in the wrong? And the management was As Well?? Since then, I've called the head of Pop-A-Lock in Texas and we'll see how this gets taken care of. Probably won't! Beware to any of you that call upon Pop-A-Lock!! Crappy service and shoddy business here in Bryan, Texas

I called around 8:30 am because I locked my keys in my car. I was told there was no one in the…read moreBryan area until around 2 pm. I used them 3 years ago and had a great experience, not so much today. I called Boss instead. They came within 30 minutes.