Destroyed a $200 comforter of ours. Claimed it might say "dry clean only" but the tag in fact advised against it- "machine wash cold, gentle cycle, tumble dry low". Ultimately they aren't responsible as they do state that on their policy. If you have anything worth more than $20, don't bring it here. No guarantees you'll get it back without being melted. We'll bring future items to our high end cleaner that does our Burberry and Versace with a guarantee against damage. read more

Since switching owners this place has jacked up the prices (without any posting of it), put cameras all up in your face, and watch you like a hawk and make you feel uncomfortable the whole 90 minutes you're there. They got rid of the spin machine so you HAVE to spend more $ on the dryers that they raised the prices on. Not to mention any lost items they put FOR SALE on a rack by the door. All employees smoke cigs with the door open so if your clothes smelled good and clean, forget about it now. The owner makes you feel extremely uncomfortable and gives you weird knick knacks like a dolphin statue and a quarter box for coming in and followed me out when I "forgot" it at the counter... No thanks! Never going back. read more

Great place! The staff is super nice and very helpful with any questions I had. I brought in oversized comforters that wouldn't fit in my washer/dryer at home. Their larger machines are $8 for a wash and $1 per 8 mins in the oversized dryers, which dry very quickly! Everything came out fresh and clean! read more

This was absolutely the worst experience that I have ever had at a laundromat! I concur with all of the comments in all of the other reviews writing on here about this place. We only went here because our errands were all in Hudson and didn't want to drive back and forth over the bridge to go to our usual spot in Nashua. #1 it's located in back of the busiest restaurant in Hudson, Susie's so when you pull up the owner runs out the door and asks you if you are there to do laundry in an effort to not let diner customers park in front of his business. #2 there are only three large dryers and 4 large washers that are on separate ends of the laundromat so you have to do your laundry on both ends of the place. The other dryers are smaller than apartment size dryers and you have to almost sit on the floor to use them. #3 there is only one working change machine and it sits so low to the floor that you have to bend over to get the change out it. #4 I put my money into one of the small dryers and it would not start. When I asked the owner about it he spoke to me like I was an idiot and I didn't money it. When I said "So much for the customer always being right" he came right out and accused me of try to steal from him by asking him to check it out and refused to either start the dryer or give me back my money. We took that load and went and dried it at another laundromat after I told him that I would not give him another dime and if my other clothes had not already started drying I would have taken them all out of there! #5 When we went back to pick out stuff up he tried to tell my husband that I left .75 on the dryers but that I never put any money in the machine. He said "why don't you look it up on your surveillance tapes and see her on the floor putting the money in" If this does nothing else I hope this saves someone else from going to this horrible business with the least customer focused business owner ever. This man should be run out of business as soon as possible! read more

Hi I will never go back ever. New owner is rude and a jerk. I always used a certain washer to wash the blanket properly Now that wash to small to wash my blanket. I first walk in to see if the large washer was not in use. I asked to I get some change and buy some soap and they both attack me Are you washing here are you doing business here. Never again read more

The new owner is the rudest person I have ever met. I went in to just use the washers since ours just died. I politely asked to use the restroom, the owners looked at me up and down like I was some sort of criminal and then said it was "out of order". I said ok, then he asked me if I just had to pee... (kinda personal) so I said "I'm all set." He then yelled at me and told me to get out!! I explained that I still had clothes in the washer, he told me to take them out and never come back, that I wasn't welcomed there!!! What a jerk... I'll never go back again!!! read more

Would it kill the owner to stand up and welcome me into the building? Not friendly at all. Owner looks miserable! $8 wash is crazy! And then to top it all off I didn't even get a Thank You when I walked out the door (probably because I decided to dry my clothes at home and not use their dryers). Thank you D&D...next time I will take my business elsewhere! read more

I have a washer and dryer at home and I choose to come to D & D because of the quality of service. The owners are two of the nicest, caring, hardest working people I know. I personally use there wash, dry, and fold service and look forward to opening my bag every week to smell the fresh clothes and easily put my clothes away. They save me the time of sitting around and waiting for loads of laundry to finish so I can enjoy more activities with my family. Any negative review has to be from people that have never actually been customers. read more