I have taken my vehicles to Jeromy's shop a number of times over the past few years and I have been…read moretreated very well. He is straight up and will only replace items that need replacing , in addition his prices are excellent compared to other shops in the area. Jeromy's is passionate about what he does and I think that's what makes him and the rest of his team unique. If your looking for good prices, honesty and top shelf service I would recommend his service's to you like I have many other satisfied customers over the years. Keep up with the great work team Duguay's and I look forward to my next visit. :)

Read before you take your car here. My experience with Duguay's Automotive…read more I took my 2011 Mazda 2 (Small car) to Duguay's and left it for 7 days while I was on vacation. Wanted a full under car oil. I called on my way home and was told the car had not been done yet, but it would be done before I got there. Picked my car up and paid $157.07 for the oiling. Once home I noticed there was no oil in or on the bottom of the door where a car normally rusts. I called and voiced my concern. I was told it was done and it would start to come out once it was hot and the oil would run. Fair enough. The car was done on Aug 01, 2023. 48 days later September 18, 2023, I had my car in a different shop for work. While talking to them about the work that needed done, I was asked if I wanted to get my car under oiled. I told them it was done on Aug 01, 2023 he said REALLY!!???. I told him yes. He sent me some pictures of the underside of my car. To my surprise there were large areas that were not oiled at all. I called Duguay's, to ask for a refund as I was not happy with the lack of work done on my car. He told me he understood, and I would get a refund if I was not happy with the work. I also sent him pictures. When I called him back on that Monday to see how this refund would be taken care of, he told me he was not going to refund me. He said I could bring it back and they would coat the missing spots on my car. I told him I live an hour away from the shop and it was not reasonable, because I would need an hour ride there and back, and then back again form or friend or family member, as well as pay them gas to do just that. I asked for a part refund ¾, 1/2, 1/3, back and I was told NO, he would not be doing that at all. My car will be under car oil this Wednesday September 27, 2023 at a different shop for $129.95. Out $157.07 and feeling quite used.

Very impressed with Chris and Joe. My tire picked up some debris, making it go flat. Due to…read moremobility issues I was unable to access the spare tire so needed to call for assistance. These guys came from two towns over on a day that was dreary and wet and cold. Then the spare was flat. No hesitation, they sped off to get air in it, returned, and I was back on the road less than an hour after calling. (I expected a whopping bill for services and was very pleasantly surprised.) They even checked and filled the other tires. Keep their numbers handy! They also sell used cars and from my experience with their integrity and honesty, I wouldn't hesitate to check them out should I be in the market for another vehicle.

Exceptional service. Had the car looking like I just got it out of the showroom. Salt Stains from…read morewinter were gone, stains from long road trips were gone and had the outside of the car acting like a mirror.

High quality work and great customer service! highly recommend this shop to anyone around the port…read moreElgin area

My 89 year old husband can no longer drive a car, thanks to vision problems, but can still operate…read morehis beloved tractor on our property. He is not mechanically inclined so when things go wrong, is terrific to be able to phone Tony, and the fellows arrive with their machine carrier, load up our tractor (it's tricky - I'm sure glad we don't have to do it!) and away hey co. Before too long, our tractor is back home in business again and my husband is working with it, a happy smile on his face. g

Spent 10 minutes on hold just to have someone pickup and put me on hold again. After another 10…read moreminutes on hold I hung up and called elsewhere for the parts.

This is a great place to buy anything electrical and automotive. The staff are friendly and…read moreknowledgeable. They have a bunch of cool things for your house as well. I would definitely recommend this place.

Great friendly service. Went the extra mile to ensure I got on the road and registered in Ontario…read moreafter moving here from Alberta.

Fantastic!!! The guys were attentive, quick, friendly, and caring. If I ever need help again, I'm…read morecoming here! Feb. 15, 2019

Decent spot to get parts. Just make sure you check the part numbers yourself. They gave me the…read morewrong starter for my truck twice and I had to drive 20 minutes back each time to exchange it.