High quality work and great customer service! highly recommend this shop to anyone around the port…read moreElgin area

Jeff and his business are amazing. he goes above and beyond for all his customers!…read more He has helped us out on many occasions and has gone out of his way on multiple occasions

Thanks for the great service, we came here and needed urgent assistance and the staff went above…read moreand beyond to make us comfortable while completing the job in a very fast speed

Highly recommended for a new or used vehicles.Bought a 2024 Jeep wrangler on a Wednesday and they…read morehad it ready for me on Friday .Great team there.And the tarts where awesom.Thanks Hanover crysler

So hoped that I would be checking in today to experience what their marketing talks about…read more Unfortunately we wont get to experince their butter tarts. Not sure how to best discribe my disappointment with Hanover Dodge. I have reviewed their web page as well as their reviews. Slept on my even writing a review. But when I received a follow up email from Zack today, then spoke to my wife about how I felt, it left me no choice but to take a moment and write a comme t of my experince. When I read their website slogan I have to wonder what it means, "Does Better" and then think not for me. As a long time Dodge Buyer now for 40 years when I purchased my first new car as a 1988 Dodge Shadow, to buying Longhorns, Hellcats, Redeyes, Ram Rebels ect, I have never felt this disappointed by a factory dodge dealer. I spoke to Zack via web portal and Email on trading my 2022 Ram Rebel for a 2023 Ram used that they had advertised. And the process started as I drove from Halifax Nova Scotia to Ontario to look at some trucks. As I traveled I emailed Zack. I received a Sales Qoute on my trade agaisnt their 2023. I replied it was lower then what I expected and I was offered more by 2 other dealers, but would love to come see the truck and discuss it some more. As I was already now in Quebec I put other deals pending on hold as I felt the truck Hanover had was possibly the one. Then I received a email from Zack saying that the deal he sent wasnt going to be approved by the manager and even if it was he couldnt have the truck inspected by this weekend. Imagine my dismay. Here I am 2 hours away from Hanover Dodge and now being told the deal I had in writing wasnt a deal at all. My trade was now 2k lower valued and the truck was unavailble at this time. While I seem to believe the dealer for the most part has good reviews, I am baffled how such a well reviewed dealer would drop a deal and a customer this easy. If you plan to buy from them be sure your there and the managers signiture is on any paperwork or offer. As if it isnt, it wont be qorth even the paper its written on. I guess there is no Home made butter tarts in my future. Not sure whoch is .ore disappointing, the sour taste of the deal being pulled or the inability to taste the tarts. Wish I did t have to write this review but it sure was not a feeling of They, "Do it Better" in my case it was the worse negotiation experince for me from and Dodge deal I ever tried to make. Best wishes if you decide to buy, and I truely hope your experinces are better then how I felt.

I have taken my vehicles to Jeromy's shop a number of times over the past few years and I have been…read moretreated very well. He is straight up and will only replace items that need replacing , in addition his prices are excellent compared to other shops in the area. Jeromy's is passionate about what he does and I think that's what makes him and the rest of his team unique. If your looking for good prices, honesty and top shelf service I would recommend his service's to you like I have many other satisfied customers over the years. Keep up with the great work team Duguay's and I look forward to my next visit. :)

Read before you take your car here. My experience with Duguay's Automotive…read more I took my 2011 Mazda 2 (Small car) to Duguay's and left it for 7 days while I was on vacation. Wanted a full under car oil. I called on my way home and was told the car had not been done yet, but it would be done before I got there. Picked my car up and paid $157.07 for the oiling. Once home I noticed there was no oil in or on the bottom of the door where a car normally rusts. I called and voiced my concern. I was told it was done and it would start to come out once it was hot and the oil would run. Fair enough. The car was done on Aug 01, 2023. 48 days later September 18, 2023, I had my car in a different shop for work. While talking to them about the work that needed done, I was asked if I wanted to get my car under oiled. I told them it was done on Aug 01, 2023 he said REALLY!!???. I told him yes. He sent me some pictures of the underside of my car. To my surprise there were large areas that were not oiled at all. I called Duguay's, to ask for a refund as I was not happy with the lack of work done on my car. He told me he understood, and I would get a refund if I was not happy with the work. I also sent him pictures. When I called him back on that Monday to see how this refund would be taken care of, he told me he was not going to refund me. He said I could bring it back and they would coat the missing spots on my car. I told him I live an hour away from the shop and it was not reasonable, because I would need an hour ride there and back, and then back again form or friend or family member, as well as pay them gas to do just that. I asked for a part refund ¾, 1/2, 1/3, back and I was told NO, he would not be doing that at all. My car will be under car oil this Wednesday September 27, 2023 at a different shop for $129.95. Out $157.07 and feeling quite used.

Positively the most professional, fair and HONEST service centre. While a dealership mechanic…read moreinsisted I needed $4000 worth of work, the kind people at Gingrich's had car repaired for a fraction of the price. My car is 15 years old. The mechanics are so trustworthy and reliable. Without them, I'm sure the car would be off the road .

Exceptional service. Had the car looking like I just got it out of the showroom. Salt Stains from…read morewinter were gone, stains from long road trips were gone and had the outside of the car acting like a mirror.

I just had my RV Motorhome's propane system inspected, serviced, and received my safety sticker…read more Great service, knowledgable and trustworthy. Thanks Randy!!