These guys are great I have used them many times recently for a few vehicles…read more Always happy with the repair work and the cost!

Our teenage sons car was stolen from our driveway on October 2nd. He didnt have insurance yet, as…read moreit was not ready for the road yet. He had an appointment scheduled for inspection the following day. He was called at 4:42 pm on October 4th by OPP stating that his car had been found in Owen Sound and they told him that it will be towed to Penn Automotive. Our son immediately called us and we told him under no circumstances is it to go to Penn because they have been known to be dishonest business people and gauging inoccent consumers when they are most vulnerable. He tried to call back with these instructions, and to tell them that he has CAA but was unsuccessful. I immediately called OPP myself repeatedly at 4:50-5:00 pm and could not get through. I then called Penn Automotive directly and was very clear in telling them that they are not to pick up his car. My husband also called and told them the same. We had been given 2- other quotes for $150.00+tax up to $200.00. Plus we have CAA. so he would not have had to pay a thing, had they called the closest tow company in Owen Sound instead of calling one that was 45 km return trip. I called Penn Automotive at 8:am the following morning and asked for my sons invoice to be emailed to me so I could pay it. I knew that we had to get the car out of there as soon as possible before they tacked on more daily impound fees. That is why their yard is so full of cars! The bills are so high, that some people just simply walk away and leave their cars. Their bill is worth more than their car. They never sent me the invoice I asked for. I emailed twice, called twice. I then contacted my son at work and he went there directly to pay this bill so they would release his car to be towed back home by another company.The bill was 1070.00. They reduced it!

Hi again ordered a Subaru Solterra November 2022 from Rob Gole and it arrived at the dealer April…read more28,2023. I took delivery May 5,2023. My experience with buying this vehicle was great. Every one was involved. Scott tracked it from the dock in Japan. Jordan arranged the Subaru Canada financing. Rob took me through the features and differences between an ICE and an EV car. Russ and Kim have been great scheduling updates and ordering winter tires. It will be going in for its first scheduled maintenance very soon. The service and parts departments are excellent.

High quality work and great customer service! highly recommend this shop to anyone around the port…read moreElgin area

Great service done on tire change. Always go here for my tires and tire install. Easy location…read moreright along highway in Shallow Lake

Absolutely outstanding service! I can't say enough good things about this auto shop. From start to…read morefinish, everyone I interacted with was incredibly honest, courteous, and professional. My car's horn wasn't working, and other mechanics not only misdiagnosed the issue but also quoted me unreasonably high prices. This team quickly found the real problem, fixed the horn perfectly, and made sure the car was in excellent shape--all at a very fair and reasonable cost. Their knowledge and skill really stand out. The front-desk staff and the mechanics alike are refreshingly transparent and genuinely kind, which is rare to find. And as a delightful bonus, they have the sweetest shop cat, Ross, who's friendly and loving--he truly adds a warm touch to the experience. I highly recommend this shop to anyone looking for trustworthy, expert, and budget-friendly auto repairs. They've earned my full confidence and future business.

I am in town to see my son in the hospital and have a 3 week new Cadillac Optiq. having never used…read morea charger other than at home, I found it very difficult and had no luck getting a charge so called to see if they could help. Everyone was amazing and helped me get charged and showed me the app and connections. A big thank you!

Terrible service and parts department. Will never go back to this place. I give them a 1 because 0…read morewasn't an option

Excellent service Mike is great to work with .business is well worth checking out His charges are…read morefair. Mike does an excellent job and very courteous

Needed a exhaust pipe repaired. At CT, the cost was estimated at $1700.00. Brought it to Sound…read moreAuto Care, and they fixed only what was needed for a mere $110. They have my business forever more!

Bob and Steve saved my bacon being an out-of-town'er on a business trip suffering from a severe…read morevehicle malfunction. What was most refreshing? That the answer to my question was "YES", rather than "NO" that I received from two other manufacturer-based dealerships. They had me on my way once parts arrived, and the best part was Steve and Bob were such solid guys to do business with. Thanks ever so much! Top Notch operation! Rare in this day and age