I bought an 03 Chevy Cavalier with 163,000 kms on it from bison. The car appeared, and was in…read moregeneral in good shape. He said he would have the car safetied and repaired until it's passed safety included in the price of $3,200. During the test drive me and the person I was with noted that there was a broken spring on the passenger side (clunking noise when turning wheel). He said he would have it repaired, and did before I drove it off the lot. The repair however was what you may refer to as a 'cheap out', where he only replaced the broken part and not the equally aged part on the opposite side (springs are sold in pairs). That other spring later broke and needed to be replaced (although I replaced both) During the year I've had the car I've been under the impression the body is in pretty good shape, there was almost no indication of rust so I was initially happy. I later found the guy had spray-painted directly on top of rust in order to hide the rust and turn the car around. (pictures taken part-way through grinding the rust off) https://www.dropbox.com/s/lwe50pwnexp155u/2015-04-14%2009.45.35.jpg?dl=0 This is the area he painted over, there is surface rust along almost the whole length of the rocker under that paint. https://www.dropbox.com/s/poh8zvx74x9b9ev/2015-04-14%2009.44.35.jpg?dl=0 Far as I can tell it's generally in good shape, but it would have been nice to not buy from someone who tries to cover stuff up, has me worried there's other things covered up.

Booked an appointment and they canceled it on me. They did leave me a voicemail king to move to…read morenext day but by the time I got back to them there was nothing available. Terrible service. Quite a sour experience.

Terrible Dealership Unprofessional & Entitled -- Drive to Owen Sound for Professional Service…read more Thankfully there is a Honda Dealership close by.

So hoped that I would be checking in today to experience what their marketing talks about…read more Unfortunately we wont get to experince their butter tarts. Not sure how to best discribe my disappointment with Hanover Dodge. I have reviewed their web page as well as their reviews. Slept on my even writing a review. But when I received a follow up email from Zack today, then spoke to my wife about how I felt, it left me no choice but to take a moment and write a comme t of my experince. When I read their website slogan I have to wonder what it means, "Does Better" and then think not for me. As a long time Dodge Buyer now for 40 years when I purchased my first new car as a 1988 Dodge Shadow, to buying Longhorns, Hellcats, Redeyes, Ram Rebels ect, I have never felt this disappointed by a factory dodge dealer. I spoke to Zack via web portal and Email on trading my 2022 Ram Rebel for a 2023 Ram used that they had advertised. And the process started as I drove from Halifax Nova Scotia to Ontario to look at some trucks. As I traveled I emailed Zack. I received a Sales Qoute on my trade agaisnt their 2023. I replied it was lower then what I expected and I was offered more by 2 other dealers, but would love to come see the truck and discuss it some more. As I was already now in Quebec I put other deals pending on hold as I felt the truck Hanover had was possibly the one. Then I received a email from Zack saying that the deal he sent wasnt going to be approved by the manager and even if it was he couldnt have the truck inspected by this weekend. Imagine my dismay. Here I am 2 hours away from Hanover Dodge and now being told the deal I had in writing wasnt a deal at all. My trade was now 2k lower valued and the truck was unavailble at this time. While I seem to believe the dealer for the most part has good reviews, I am baffled how such a well reviewed dealer would drop a deal and a customer this easy. If you plan to buy from them be sure your there and the managers signiture is on any paperwork or offer. As if it isnt, it wont be qorth even the paper its written on. I guess there is no Home made butter tarts in my future. Not sure whoch is .ore disappointing, the sour taste of the deal being pulled or the inability to taste the tarts. Wish I did t have to write this review but it sure was not a feeling of They, "Do it Better" in my case it was the worse negotiation experince for me from and Dodge deal I ever tried to make. Best wishes if you decide to buy, and I truely hope your experinces are better then how I felt.

Very expensive cost to mount and balance tires. Commuication…read morepoor but they do a good job.

From the owner: Automotive Shop - Used Car and Truck Dealership offering complete auto service and maintenance,…read moretires, car and truck rental services, tune ups, detailing and much more. Let us be your one stop shop for your vehicle needs and maintenance. Schedule your appt today. Tow Truck Services Available!

Twice out of the service bay unsafe for the road. I am baffled and deeply disappointed as to why…read morethis dealership does not take safety seriously. That's twice now. In December 2015, I purchased a certified used Jetta. My local mechanic found that it failed the safety. The hoist crushed the rocker panels in a couple of spots as it lifted the car and shocks needed replacing urgently ... My uncle, horrified when he drove it, paid for the repair ($800) - all before the 30 days of the safety certificate expiring. I had visited the dealership a couple of days after the purchase to address the issues, but was dismissed within 20 minutes - they disagreed with me and my local mechanic's assessment. Be wary of the she-wolf dressed in sheep's clothing, she got me good. 3 years prior, I went in for a rear indicator light that was out, because I was going through Chicago the next day. Simple? I needed a part that they did not have, but instead, they returned the car having not reassembled the lights and with an additional bulb missing. I had to ask for the bulb back and reassemble it myself.

From the owner: Authorized Volkswagen dealership. New and used, sales and service. Competitive pricing since 1989.read more

I wanted a convertible. The Mustang GT checked all the boxes. I wanted to look at it on the hoist…read moreand there was no problem. A couple of things I wanted, they did with no problem. When I picked it up there were more things done than I expected. A very fair deal and I highly recommend them. They have a great team. Jim H March 03, 2025

A very up to date operation....great staff...I did purchase a vehicle 2024 Camry...did all of the…read moretests... made a deposit...two days later changed my mind as my partner (wife) just could not agree with me spending that amount of money on a vehicle so I had to make the call to say that the deal was off. I received a full refund with very few questions asked. A very professional company for which I would recommend to anyone. Clive Moxey Kitchener

The worst business ever I bought a car from them 6 months later the motor blows up I did an oil…read morechange before it and the guy said there was no oil in the motor hardly anything came out the oil was like tar not honest people at all