Purchased a 2320 John deere tractor in 2010. Best price around and that is where the good ends…read more The parts department is minuscule. They never seem to have parts in stock that should be there. I recently had my tractor serviced and was told that there would be a 10 day wait. I was told that they could put me on a list and they could pick up the tractor when it was my turn for service. This way I would not be without the tractor for more than a few days. Picked up on a Friday I called on Tuesday to check on progress. I was told it was almost done and they should call later in the day with a total. On thursday I called and asked the status of the tractor. I was told that they were in the Process of installing an air filter. The said that would call later in the day with a total. On friday I got ahold of an assistant manager who assured me he would get the unit back to me later in the day. Delivered on time at least but, the machine was damaged and covered in bird droppings. The damage was to the mower chute. it was broken and cracked halfway up. I washed the tractor before it went out and know every scratch on it. What a lousy place to do business with. If you seek crappy service you can get it cheaper elsewhere.

I have purchased a few items from them and have had a great experience. I believe the key person is…read morethe salesman you first encounter! Bill was that person. He has been friendly and does go the extra mile for me. That is the reason I purchased my Honda lawn mower from him this year! Can't tell you about service as nothing has gone wrong with my equipment purchased through Bill, but guys in service are courteous and friendly!

Since the owner of the grand ledge ace also owns this one, i figured i should reviewhere as well…read more For a TLDR, they take little to no responsibilty for lost items especiallyin service and will 180 the situation and blame you. Also ace branded equipment is just flat out low quality. Bought a shovel that broke in 2 minutes of use, went n bought a john deere branded shovel and i been using it to dog up roots for the past 3 years. This brand used to be good but is going downhill fast in both quality and respect.

I visited your True Value hardware today to buy a nail gun- I was helped which was nice, but I was…read moreasked what I was going to use it for (I am a woman) and then I was asked if I needed a staple gun instead. No- I do not need a staple gun- this project requires a nail gun- I was unable to buy one because I was told by the man that helped me "he was afraid I would break the glass" 2 thoughts I have. Take my money- let me support my community and local businesses! 2nd thought- if I would have been a man nobody would have asked me what I was doing with my nail gun- and 3rd.. hello AMAZON. I'm sorry our local ACE couldn't sell me a nail gun.

I love Gilbert's, I feel as though it can be a bit more expensive for certain items, it's still…read moreworth the trip though. They normally have everything I need, and are super helpful. They're also a ups drop off store and do house/car keys

We always try to patronize Gilbert's Hardware store in DeWitt. Went in yesterday at 1:25pm…read more I was wearing a mask and gloves. The first 2 employees I encountered (both women) were not wearing masks. I asked why and they said, "Oh, I can't breathe with a mask on!" I replied, "Well, then I can't shop here." One woman replied, snottily, "Good. We don't care if you DO shop here." Why would I spend $130 here?

These are my opinions after my recent visit to Vets. Your results may differ. Do not use my opinion…read moreonly. Read others as well. Dennis had always provided excellent service and being nice. He made shopping there a pleasant experience. His son Shawn, now runs the store. From my recent visit, it appears he thinks lollygagging with a friend for a long period of time is more important than helping me, the customer.

Recently, I needed some help finding the right tools to get the 3rd row seats out of an old Audi…read moreQ7. The team at Vets Ace Hardware Store not only found me the right tools to get the job done, but gave me tips on how to make the job easier. I don't work with tools often and they made the experience enjoyable.

Excellence in service and value. My highest recommendation for garden supplies: mulch, rock, and…read moremost other hard to find or 'too expensive' landscape products for the DIYer. Delivery costs are fair and easy to get and delivery is prompt.

These folks did a great job for us... fast friendly service even tho we are way out in the country.read more

The Top Shop Team did an outstanding job on a tricky project. They could have taken a shortcut but…read moredidn't - they did it right! On time, professional, friendly and hard working! Fair price for the work. Highly recommend.

Great people to work with, and really quality work for a good price! They installed new counter…read moretops in our kitchen last week and they could not have done a better job and it looks so good! We had been told by a big box store we would need to have a seam across the wide part of the big L shaped counter, Top Shop was able to put a tiny seam at the sink, cannot even see it. Friendly, helpful, and great work. I do not see how you can go wrong working with this place.

Great customer service. The staff is helpful and knowledgeable. I appreciate all they did in…read morehelping me make decisions on colors. The price might be a little more than somewhere else, but well worth it because I didn't feel like a number. They took time to answer all of my questions. Can't wait for my next project.