I was unhappy with their service. The driver did not adhere to the schedule we established. He…read morerepeatedly tracked grease a Ross the carpet of my waiting room. Linens we're stained and poor quality. When I decided to extricate my business from the contract the held me to all the finest print in the contract, like all complaints had to be sent by registered mail, etc. They had a very hard hitting lawyer, unwilling to budge. I eventually settled and wrote a check to end the contract. Beware. This company makes it's money by getting you locked in a contract. Avoid this company like the plague.

Great family owned business! Great service and nice staff; very helpful when I had questions about…read moremy linen rentals!

I agree with other comments that if you don't have a huge project needing done McDaniel's does not…read morewant to be bothered. In October 2025, we chose to remodel our bathroom. We chose McDaniel's because we prefer to support local when possible, and we felt we would receive more personal and professional care from them than from a big box store. Nicole R. (our designer, who was more of a salesperson than a designer) was a total disappointment. Her communication skills were almost non-existent. We were often waiting days to weeks (even with reminders) for her to return a call or an email. When she chose to communicate, she was abrupt, condescending, scattered in her thoughts, and made promises to appease us, but later nothing came of her promises. It is now April and the project is still not completed. We had to pay $100 before McDaniel's would measure the area. Nicole did not accurately measure the height of the vanity and the length and height of the side-splash resulting in me either not using the side-splash or paying to have the new drywall cut into in order to move the electrical up. On February 5th I sent Nicole a picture of the error and she said she "would be out ASAP." Later that day she emailed that she would be out March 9th. Upon sharing my concerns about the length of the side splash Nicole explained that it was customary to measure the side splash longer than needed and the construction people would cut or grind it to the correct size. I cannot imagine all contractors have the tools to do this. As far as the electrical outlet placement and the height of the side splash is concerned Nicole agreed it was not acceptable and offered cutting it to 1" in height. I told her that was not acceptable and that I wanted the electrical moved up. She agreed if it was her house that is what she would want done and said she would immediately get with their construction person. Not ours, theirs, since it was her mistake. I waited another three weeks and two days to be contacted by him, all the while reminding Nicole every week that we needed closure. On March 24th Eric from Granite Construction called. He said he would have someone out that afternoon and was going to email me a work order for my signature. I waited approximately 30 minutes but rather than the work order I received the name of an electrician and told that I would have to pay for the repair. In total frustration I contacted the owner/manager of McDaniels, Don Jessup. He said he agreed with some of my points (many are not mentioned here) but since we used our own contractors, McDaniel's is not accountable. (Their contractors wanted $16,332 for a small, typical bathroom.). He offered to refund the side splash and six vanity handles (that I paid $90 for but never ordered), but since then he has chosen not to answer my emails about how I need to go about the return, paperwork, etc. At this point I feel I have given McDaniel's every opportunity to make things right before posting this review. I am hoping to save others the unprofessionalism and lack of respect I received. As of April 6th (today) I have not received any communication from Nicole regarding whether the electrical problem has been resolved, asking me if I was pleased with how the bathroom turned out, or thanking me for my business. Nothing from Don Jessup either.

We did a partial remodel of a full bath. All went well and according to plan and schedule. All the…read moresubcontractors were great and professional. This was our 3rd bath remodel with McDaniels... we highly recommend.

Nicole was incredibly helpful when we visited the showroom. She went above and beyond to meet our…read moreneeds when other businesses could not. She was able to locate what we needed quickly and helped solve our problem. I would recommend working with Nicole at Builders Plumbing & Heating Supply.

The showroom has many items and samples on display. It was a little overwhelming for me…read more Then Erin Smith stepped in and easily presented options that helped me select materials and fixtures for my project. I appreciated her expertise as well as her patience in working with a novice like me. Jim G.

Our sink is cracking, the towel bar is falling off the wall, the shower handle has come loose and…read morethe plumbing is still not right.

Where do I even begin.... we started our job in 2016 and three years later, we have open permits…read morethat cannot be closed because of violations, we have a non working bathroom, our floating floor nailed to the subfloor, and luckily a judgement against them. I know of several other unhappy customers so do your homework before hiring these con artist. Mike charged us for a mid priced remodel but used the cheapest Home Depot fixtures. We expected quality craftsmanship and what we got was a lot diy corner cutting. I've worked with many contractors and service people .... working with Dreammakers Bath and Kitchen of Lansing/ Mike Fischer Builders was hands down the worse experience of my life. To date, we've spent over $20k fixing his shoddy work and I'd say we'll need to spend another $40k getting everything to code. So disappointing! And this is just the tip of the iceberg regarding our experience. During mediation, we had to hire experts to assess the flooring. His expert agreed with our expert that it was an installation fail and Mike still refused to make it right. We had to spend thousands on lawyers fees to get him to do the right thing. Now we have to spend thousands more repairing our home. Our master bathroom has to be gutted because it wasn't sealed properly. Our tub doesn't work because it was not installed properly. Over 2000 square feet of expensive eucalyptus flooring has to be removed because it was not acclimated or installed properly and the warranty is void because of his negligence. He didn't finish the hvac. We found ducts that were not closed off during our hvac reconstruction, essentially we were heating the walls and basement ceiling. He left holes in our basement where they removed plumbing. There were tiling issues, pencil marks on walls, incorrect countertops installed, dented cabinets that they refaced with cheap plywood. We gave Mike close to a year to rectify before we filed suit against him. Update #1: recently, we discovered water coming through our ceiling from our attic. We had a specialist go into the attic to see why or if we had a roof leak. Nope!!! Mike Fischer had vented our exhaust fans from our bathroom directly into the attic, not venting it through the roof and out of the house. As result, it created damage to our attic and roof. Another $30,000 repair due to mikes complete negligence and incompetence. Please please do yourself, your home, and your money a favor and don't hire these scammers.

They seem to be less expensive than most places, but with that, you have to expect poorer service,…read moreslower or non-existent response to inquiries and delivering material you may or may not need or want.

Worked with Jim Tarrpen for some Ecocell Blanket insulation for my basement. Provided great service…read moreand promptly returned calls after he had to call manufacturer. MPC also had the best price out of several suppliers. Thanks Jim!

Is there something less than a 1-star? Charging INSANE return shipping fees is so disgusting and…read moregreedy. They won't even allow you to ship it yourself. You have to use their return labels. I will never order from Overstock, Bed Bath and Beyond, Buy Buy Baby or any other affiliated company again. Big corporations are literally stealing from us. This trash company is no different.

I was unable to write a review for an online order, so this will have to do. I ordered a pair of…read moresheets online from Bed Bath and Beyond that boasted "heavy duty" and "deep pockets." However, when the sheets arrived, they were neither. I put in a request to return them and was told that I would have to pay $30.00 in shipping and handling, which was half of what I paid for the sheets. Never again! So if you are considering ordering from Bed Bath and Beyond, my best advice is to MAKE SURE that you know what you are getting or good luck being able to return your item!