I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Do not trust them. They came out, gave an estimate, then after paying a deposit decided they…read moredidn't want to do the job leaving us high and dry. Now we have lost time in getting the work done.

During a heat wave MY AC died, Another contractor came out, said the 16 year old system had a…read moreFreon leak, wasn't worth fixing only replacing and the cost would be "about $14,000". They packed up and left me to roast, while promising to send a specific quote. With temps in my house reaching 85, Maricles came out and was able to find a way to add Freon and restore my AC for would should be weeks if not months, and did so for a price that was quite reasonable. They let me know up front the temporary nature of the fix, were straight forward and helpful in answering all my questions. I will definitely consider Maricles before anyone else for the system replacement and maintenance.

Very professional and did a great job! Highly recommended. We will will use them again, if needed,…read morein the future.

For nearly two decades, the kind and knowledgeable Aire Serv folks have tended to our various HVAC…read moreissues. Over these many years, Aire Serv has expertly handled everything from a full replacement of a tired and dying system to cleaning our dryer and heating ducts. Every time ,the work has been exemplary. The most recent Aire Serv visit was the semiannual tune up and safety inspection. Technician Stephen arrived on time and with a smile. After he had expertly inspected and calibrated the unit, it was deemed summer ready. We rely on Aire Serv and its friendly and highly trained crews to keep hour HVAC system operating at peak performance. It is a trust that these wonderful individuals and their company have rightly earned. We understand that Aire Serv now has a plumbing and an electrical component. That's great news for those of us who count on dependable work by dependable people. We can't thank them enough.

Danny is the best! He was very knowledgeable, professional and a super nice guy. He pointed out…read moresome upcoming service recommendations I'll need to tend to soon. I definitely recommend Air Serve.

Furnace Repair was refused on the coldest day of the year…read more DDS sold and installed 2 new Lennox systems to us. They have been serviced twice a year (fall and spring) by DDS since new, most recently a month ago. Dave refused to send a technician because of the weather - too dangerous for his employees, he said, on a Saturday. Rely on DDS at your own peril. Earl Cherry Warrenton, VA 20187

Dave's came out to give me an estimate on my furnace. He did not tell me that there would be a…read morecharge for and estimate. He told us it needed at least a full motor replacement and possible system replacement. Est $1800 min up to $5000+ for a new system. We found another service who charged us less than $500 and said the system was fine. Would never recommend this company for anything - they only got a 1 star review because I couldn't post without a star - I really give them a -star

I'm very pleased to highly recommend this company for your hvac needs. Our old system had the…read morefurnace in a barely accessible area in the attic & it was very difficult to change the filters or do any maintenance work. After 25+ years of dealing with my crawling through the attic, I knew it was time to replace the system and upgrade the worn ductwork. Tim and his crew removed the old setup and created a brand heat pump new system with the furnace having easy access in the garage. What an awesome job! These guys are professional, honest and credible. A real pleasure to work with. Thank you!

Tim did an excellent job coming out to assess our situation with our HVAC system. I have worked in…read morethe trade and have my CFC license so its easy for me to tell if someone really knows what they are talking about or not very quickly. Lets just say Tim is an expert. He made helpful and intelligent suggestions in designing the new system to meet our needs. This was a challenging house based on how the other ductwork was installed. Tim's install crew did and excellent job and super clean work. Don't pay extra to some of the larger companies in the area to cover their advertising- call Tim at Royal Heating and Air Conditioning and get extremely fair pricing and excellent service from a small company built on trust and excellent workmanship!

Very responsive and thorough evaluating our replacement HVAC request…read more Price quoted was a little higher than a system we went with that had a better Seer rating.

Fast response, excellent service, and very knowledgeable. Steve was able to answer my questions…read moreeasily, with clear explanations.

carmen & crew were very responsive and professional. carmen kept communication open, letting us…read moreknow status of claim (home warranty) and of the part. when the part was in he promptly made arrangements to have it installed same day. i highly recommend them and rate them 10 out of 10

Great service! I used Air Solutions to put in a humidifier in February 2025, which has been great…read more Today, my lower level AV unit went out so I called Carmen. He was able to get someone out here and the technician was able to fix it....from call to fix it was only 3 hours. I appreciate them coming out same day when they are busy. Very professional, friendly and fair pricing.

Benny did excellent diagnostic work and there were a few technical variables as to how to fix the…read moreproblem. FACT 1: Most other companies will give you the first answer they can come up with, rather than spending time looking at cost effective variables. Benny found one of the problems, replaced it, and was open & honest about what the problem COULD be, but he wanted to have the Arctic Air company owner (Andy I think) look at it first. FACT 2: At this point many other companies are looking for ways to charge you more, multiple service calls, etc. But that wasn't the case with Arctic Air. It was legitimately two honest guys trying to find the BEST overall solution for ME. Side Note: Two reputable companies had come out and (correctly) diagnosed the problem. One said the repair would cost just under $4k & the other company said the only fix was to install a new system for $8k. This is important because Artic Air was aware of the previous diagnoses and knew I was between a rock and a hard place. They also knew I was willing to replace the whole system because I was about to sell the house to somebody I knew & I didn't want a cheap/quick/crummy repair for the next owner to deal with. The next day the owner came out (on his own time & dime) and after 5 minutes it was clear this guy had some sort or Bobby-Fischer/Doogie-Howser/Lawnmower-Man gift for HVAC. His seemingly effortless comprehension of a very atypical set-up w/ complex variable was extremely impressive. I know a little about HVAC, at least more than most. So perhaps I was more impressed than most people, who'll see one "repair guy" the same as the next. In hindsight I recalled Benny, the first tech, explaining how the owner trained him from his first day. And it kind of made sense why Benny struck me as different, in a good way...... ....ARCTIC AIR is owned by a passionate & talented HVAC veteran. So it makes sense that he is ONLY going to employ those who're capable of the same combination of passion and intelligence. Long Story Short: I was in an extremely vulnerable situation due to the repair potentially needed and the time I had to have the heat pump in excellent working order. All Arctic had to do was agree with (what they knew) the last two companies said. But honestly I don't think doing that even crossed their minds. It wasn't a hustle to them. I've dealt with 12-15 HVAC techs and have only met one other with this same mentality of unwavering integrity. After parts, labor, and needed adjustments (both other companies missed), I saved literally thousands of dollars and was charged less (for both parts & labor) than ANY other company I'd ever dealt with. Really, most HVAC problems are fairly simple. But if you like NOT getting hustled, or know you have the more rare or complex problem, definitely give this company the opportunity to earn your trust and I think you'll see what I'm rambling about. Thank you.

Ben is very nice and very professional. The company was super caring and quick with my call. Also…read morevery reasonably priced! I'm super grateful!

I would not recommend HVAC Front Royal to install your HVAC system. They installed mine in the fall…read moreof 2024. I found out after our HVAC system was installed that no permit had actually been pulled for the job. I originally wasn't too worried as a friend recommended them to me. Boy was I wrong to assume it would be okay. Firstly, it took them three months to complete the install. The time lapse had nothing to do, with parts availability. There were many days that they scheduled with me that ended up being no call, no shows. After a few days of this I started reaching out mid day to get an idea of scheduling. The days they did come, they were often hours late. The company is run by two brothers in law. One is the licensed HVAC tradesman, who is very nice, but as io mentioned wasn't very good at communicating or keeping to any type of schedule. I was inclined to overlook this, as he is very nice and was always apologetic for his tardiness or no shows. Stuff happens I get it. His brother in law who seems to be the primary owner and seems to run the business side, of things is the primary reason for my bad review. He openly argued with the tradesman and My husband and I about placement of the mini splits we were having installed. He kept insisting that his placement was the best option, despite the license holder and my husband's objections, who happens to be a licensed electrician as well as the customer. He eventually hired a plumber to run the condensate lines for the system. The plumber did extremely messy work, and ended up plumbing the condensate down an interior wall that then exited the wall to two 90 degree bends and down through the floor of our kitchen which was in the process of a remodel. When I questioned it, I was told there was not other way to do it. This was completed at 6pm at night on a Saturday and we just wanted them out of the house. We had our plumber come in a few days later to see if he could change it, as the way it was set up would affect our cabinet layout. No need to get HVAC Front Royal involved, it would be a small fix. Our plumber would be able with ease to get more of the piping in the wall. Upon going under the house to fully look at and complete the job, our plumber discovered that the condensate lines were not run to code. He subcontracted plumber had run our condensate incorrectly into the sewage lines, in our crawl space. Because our plumber was there and there were concerns of the way it was done, we had him fix it on the spot. We then went to HVAC Front Royal and explained what happened, and asked that they cover the cost for the condensate line to be fixed. We did not include the cost of moving the lines in the kitchen floor, as we planned on just easting that cost. Long story short we went back and forth for 6 months of them arguing that without proof from an inspector that it is wrong they would not do anything. They did say that if an inspector came back saying it wasn't to code, they would be sure to reimburse us. I ended up going to our town hall and explain what had happened to the inspector and providing pictures of the work done wrong and pulled a permit. The inspector wrote a report showing the violations. We then presented that to HVAC Front Royal and the subcontracted plumber. They still refused to reimburse us. They actually proceeded to try and tell us that we owed them money because they miscalculated the cost of the job. Meanwhile, they had invoiced us the final invoice, and we had paid it in November 2024 about a week after the job was completed. I have the email showing that it was the final invoice. It is now July of 2025 and I am writing this review since they refuse to stand by their word or hold their subcontractors to good workmanship. I gave them ample opportunity to make it right, before exposing them for who they are. One of the reasons they are refusing to pay is because I got angry and mean on the phone. Well yes I am angry and expressed it after having to deal with this nonsense and lack of integrity for months.

he was very rude and inconsiderate incredibly vague and and definitely doesn't do honest work and…read moreshould not be trusted