John, the owner, is extremely knowledgeable and very helpful in keeping my car running. My decision…read moreto have work done here is based on costs and availability in getting it serviced quickly.

Very reliable guy. Always pleasant and courteous. Reasonable prices. I would bring my car here each…read moretime and recommend anyone as well. From American and foreign, he does it all.

I can't speak highly enough of the customer service and knowledge of West Deptford Auto &…read moreTransmissions. Pat and Kellie are really great to work with, and pricing is very fair. I had developed complete trust with Pat with my show car because of our first meeting, conversation, and his transparency he showed his knowledge of my car and plan of attack. These days finding straight shooters are hard to come by in any industry. As far as a mechanic Pat and his crew at West Deptford Auto are the ones you can trust. Vaughn P

I made an appointment with them and dropped my vehicle off at 7 AM. They gate was still closed, so…read moreI left a typed note explaining that I wanted an HVAC diagnostic because the system motor was working, but it wasn't blowing either hot or cold air. I added that the actuator was moving and the heater hose was getting hot, but the air coming through on any setting was neither hot nor cold. So I wanted a diagnostic to figure out what was wrong. I also wrote that on their envelope before dropping my key in their box. Their lot was so packed, I had to park in an overflow lot across the street. By 11 AM, I hadn't heard from them, so I decided to give them a call to make sure they found my vehicle in the overflow lot and to confirm my notes. I called them 14 times between 11 AM and 3 PM and there was never an answer. Their voicemail message said to leave a message and they would respond within 24 hours. But I didn't have 24 hours. I needed my vehicle back the same day. I called an Uber to take me back there after 3 PM to find out what was going on and that's when I finally got a call. But I was already less than a block away. When I went in, they said they were calling to tell me exactly what I told them in my notes and when I made the appointment, that the AC wasn't working and they wanted to know if I wanted them to run a diagnostic. After 8 hours, they did nothing to my vehicle other than turn on the heat and AC and only told me it had the very same problem that I brought it in to have them diagnose. According to them, the appointment was just a placeholder and did not impact when vehicles are serviced, which defeats the entire point of an appointment. They said I should have told them if I needed my vehicle the same day, even though nobody was there when I dropped it off and nobody was answering the phones. As for the phone calls, they said they only had 1 person answering 5 lines and that's why none of my 14 calls over 8 hours were answered, and it was my responsibility to leave a message ... in spite of the fact that their voicemail said it could take them 24 hours to respond. I've been here before and the service was much better than it was today. Those days, I'd give them 5 stars. But the absolute minimum I need for someone servicing my vehicles is that they have someone to answer at least 1 of 14 phone calls, and that they pay attention to the reason I dropped my vehicle off in the first place.

Awesome service and best mechanics in Marlton…read more Highly recommend you taking your car here to get it fixed

Took my 2002 tbird in for oil leak smell I have had that just started.Mike senior, j…read moreJr.and Adam all surveyed the issue.fIXED IT a sent me on my Happu way. Great Honest mechanics who you can trust your cars with for HONEST reliable wotk. You can trust them. Happy motoring.

Absolutely incredible friendly staff and professional work performed without any suprisesread more

Grateful...Finally an auto mechanic that I can trust with my infinity…read more This is my second visit to Import Car Care. I called Friday, left a message explaining my concerns, Nick called me within 15 minutes, had me bring my car in on Monday, fixed it then and there. Will recommend to any of my friends. Thanks Kim for this connection.

Pat is a down to earth, very understanding, patient, hard working man who cares about quality and…read moreservice. This man replaced my wheel bearing in record time. The price was very reasonable and honest. This man deserves recognition for his service. I am more than pleased with the worked he performed.

Took my car to Colonial auto repair in West Deptford for service today, was tired of the lack of…read morecustomer service at my dealer! Pat did a great job, he is honest and trustworthy, didn't try to sell me a bunch of unnecessary BS services that the dealer tries to sell me every time I am there. Prices are very reasonable as well. I watched him interact with other customers while I was there and he provided them the same great service and honesty he gave me! I highly recommend his shop and will be bringing my car there for all its service needs! If you are looking for an honest mechanic give him a shout

WARNING! If you take the pandemic seriously do not use this business. I went to drop off my car…read morefor brake work. The clerk did not wear a mask nor keep 6 ft distance. When I asked him to put on a mask, he said that the virus is BS. When I explained I take care of elderly parents, he said the virus is a joke. When I complained to the manager who also did not put on a mask, I got lip service and no apology. Do not use this company unless you do not believe in science.

I have been taking my cars to Jim's for 33 years. Always a great job and fair price. Father/Son…read moreAmerican business. My husband, son, friends and the company I work for all use them now for repairs. Excellent service.

I paid Linton $1,500 upfront to fix my engine. He told me the engines I provided didn't work but…read morethey came from a reputable 4-star company that's been in business over 10 years. My car was drivable when I brought it in. After he worked on it, it was left undrivable, with parts unplugged, engine bars removed, and key components missing. When I took it to another mechanic, I showed them the receipts and parts I had purchased for the repair. The new mechanic pointed out that some of the old parts were still on the car meaning the new parts I paid for were never installed. That raised serious concerns: Did Linton keep the new parts for personal use and just take the money? I asked for a refund, and he only gave back $400 despite doing no real work and leaving my car in worse condition. I lost $1,100 and had to pay another shop to replace my engine properly. As a teacher with no second income, this was financially and emotionally devastating. I trusted him because he worked in a shop but that trust was a costly mistake. Please get a second opinion if you've had work done by Linton or plan to. I'm now requesting the remaining $1,100 refund, which is more than fair considering the damage and dishonesty. Don't let this happen to you.

I have been looking for a mechanic since moving to the area and I have found it! Scott and his team…read moreare an honest, straight to the point, and accommodating group! Came in for an inspection, which was easy to book. Now I am returning to get other maintenance work done and I feel prices are fair and confident that the work will be thorough! So glad I found this place!

I've had Nick Handle a number of issues for me and my family from transmissions to timing chains…read more He is always incredibly fair and has very reasonable prices. He replaced my transmission over 40K miles ago and I've never has a single issue with it.

The absolute best mechanic I've every dealt with...this is the only place I take my vehicles. I've…read morebeen going here for 8 years and I WILL not go anywhere else. Nick is the absolute hands down best most honest mechanic I've ever dealt with...there is none better!