1. Black's Auto

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    Audubon, NJ

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    Black's Auto

    4.7 (12 reviews)

    Services - Black's Auto

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Black's Auto Photos

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    3 years ago

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    2 years ago

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    4 years ago

    They hung up on me when I called to inquire about service for my car (I actually heard the phone slam down). I sadly cannot recommend them.

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    5 years ago

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    5 years ago

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    4 years ago

    Have always been very pleased by the friendly and honest service here. They'll be my mechanic for the foreseeable future

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    11 years ago

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    11 years ago

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    9 years ago

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    10 years ago

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    Review Highlights - Black's Auto

    Honest, hardworking & friendly folks, couldn't be happier.

    Mentioned in 2 reviews

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    Mt  Ephraim Chrysler Dodge Ram

    Mt Ephraim Chrysler Dodge Ram

    1.8
    (74 reviews)

    I'm sure everybody has had their different experiences here; good and bad. I never got the…read moreopportunity to purchase from them, because the vehicle I was aiming for wasn't ready when I went. They said it was having last-minute little repairs done, and had me test drive something else in the meantime. They were pushing for me to get something else, but I wanted to hold out for the vehicle I originally went for, so they told me it should be ready in a few days and gave me an exact day. I didn't hear from them at all, so I ended up sending a message that I'm no longer interested. I believe in keeping your word, and if you say you're going to call and do this & that by a certain time, at least give me the common courtesy of reaching out instead of just leaving me hanging on the day of if this have changed. I no longer wanted to do business with them, and went to Cherry Hill Nissan. I have a nice car now.

    My 2021 Jeep Grand Cherokee has been sitting at Mt. Ephraim Jeep since May 26, 2026, and I am still…read moreno closer to getting clear answers about what is actually wrong with my vehicle. The dealership has informed me that I need a new engine due to what they claim is negligent maintenance, yet they have not provided the diagnostic trouble codes that were present when the vehicle arrived, explained whether a specific mechanical failure occurred, or identified the actual root cause of the issue. Instead, they are relying solely on the presence of sludge to deny warranty consideration. What is especially concerning is that they have refused to perform or submit an oil analysis, despite having an oil sample available. An oil analysis could help determine whether contamination, a mechanical failure, or another issue contributed to the engine condition. They have also refused to submit the claim to warranty for review, even though my factory warranty expires in just a few days. Communication has been extremely frustrating throughout this process. Nick has been difficult to work with and has not provided the information needed to understand or evaluate the diagnosis. The only way we have been able to get updates has been through my husband speaking with Mike in person at the dealership. I understand that warranty claims sometimes require extensive investigation, but after more than a month, I would expect a thorough diagnosis, transparency regarding the findings, and a willingness to provide supporting evidence before recommending a complete engine replacement and denying warranty coverage. I have also requested that the dealership contact Stellantis and request a factory field technician to inspect the vehicle. Given the lack of a clear root cause diagnosis and the severity of recommending a complete engine replacement, I believe an independent review by a Stellantis field engineer is warranted. Unfortunately, this request has not been acted upon. Instead of thoroughly investigating what actually caused the failure, the dealership appears focused solely on attributing the issue to maintenance without providing the evidence necessary to support that conclusion. Based on my experience, I DO NOT recommend this dealership's service department.

    Black's Auto - autorepair - Updated July 2026

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