We broke down almost 3 hours from home. We called Hook & Tow and the driver arrived 30 minutes…read moreEARLIER than his estimated arrival. He had our vehicle hooked up and ready to go very quickly. He was efficient, friendly and helped make a bad situation better. I do not do reviews often, but felt that I needed too because the service from Hook & Tow was exceptional!

He was fast, friendly, and affordable! 10 out of 10 recommended! Thank you so much for your service!read more

I highly recommend Dewey's for their quick response and competent service call while stranded on…read moreInterstate 64 West with a totally flat tire and no spare. The owners were so courteous and professional in helping us soon resume our trip. The price for service at this time of day was extremely reasonable. Elizabeth Thewes, Traveler July 11, 2024

nice folks but no restroom. had to walk to food lion two days after surgery just to use the…read morerestroom.

With an 18,000 lb fifth wheel RV that has to have service and inspections every year, it's great to…read morehave a professional shop so close to home. These guys do great work, In 2019 they replaced my leaf springs, u-bolts, and shackles. This year they packed the wheel bearing, upgraded my shackles and equalizers. I trust these folks to do the job right which is important to me as towing such a heavy RV, puts lives at risk traveling on the interstate at 65 mph. I'll come back here for as long as they are will to do the work for me. This shop works on all kinds of heavy equipment and the bays stay full which means their yard stays on the full side. It can be a little bit of a challenge maneuvering around with a dozen or more large trucks scattered about.

They have worked on a couple different vehicles for me and always done so great all around…read more Dependable work and the customer service is great. A couple weeks ago I had to go out of town and needed last minute repairs. Brandon got me squeezed in and fixed up just in time for my trip. I was so thankful! Great mechanics and great people, for sure.

My family and I blew a tire while on the interstate, only the tread came off. Somehow i made it 2…read moremiles to the exit, and tried to take my own tire off, but broke the wheel studs. Stayed the night and went where a stranger bragged about. I understand why he suggested them.... Rex (the manager) answer my call with clear headedness, and knew exactly what to do. He ordered parts (it was a saturday!) and got extra based on what his intuition was - just by the phone call. I somehow got the van to their garage and immediately had Brandon out taking care of my situation. They were super methodical and had me on the road in no time, even fixing my damage. I had to use the spare tire to get home, and then order tires. But i think that was for the best for my pickiness. The repair price was appropriate, and the cleanliness of the waiting area was perfect. Garage was open and modern. Most of all, the professionalism of the manager made me give thought to coming back (an hr from home) just to keep giving them my business. He even gave me good suggestions for new tires. What a great outcome to a rough weekend, they are a 6/5 star place! Thank you Rex and Brandon - real care about customer satisfaction!

They are open today, Sunday afternoon.: call to check that the are open, they told me they "never…read moreclose." We drive an hour to get here because they have the non-ethanol gas our easyturn requires. Discount for cash.

If you find yourself in need of a tow truck, Eddie and One-Way Towing should be your first choice…read more If I could pick three words about my experience with Eddie....he's trustworthy, thoughtful and dependable. I had a car accident in October (avoiding a deer hit, I wound up in the guardrail) in the mountains of West Virginia and was towed to the closest dealership in Roanoke, VA. Not only was I scared and in shock, I was stranded in WVA until he showed up within an hour (remember, I was literally in the middle of nowhere) and we took a 3 hour trip Roanoke to Land Rover in Roanoke, VA. He made me feel safe plus the whole situation was a seamless experience. Eddie was very knowledgeable, fair, ethical and clear about expectations for the trip and what I might expect on a Sunday, particularly because the car was not road drivable. Did I mention, he's also a very likable guy! It's obvious that he has insight and experience dealing with people in stressful situations. His voice was calming, empathetic and patient, which, after a car accident and was exactly what I needed to hear. Don't waste your time looking for another tow company: I recommend this company without reservation. If I haven't convinced you yet, Eddie was so concerned about my safety that after dropping off the car, he made sure I found a clean hotel for the night and brought my luggage into the hotel for me, explained to the front desk about our odyssey, and only left after he was sure I had a room. After such a long, emotional day, he was my guardian angel. We need more Eddie's in the world today.

Our son flipped and totaled his car on the way back from visiting a friend in Ohio. We got the call…read moreafter dark and had a 6 hour drive to reach him. He was extremely lucky and walked away from the crash with bruising and a concussion (thank you Subaru). The next morning, when we called One Way Towing, the first thing Roger wanted to know was whether our son was okay. He was very helpful and made an unpleasant task as palatable as possible.

Very dependable mechanics and excellent quality and effective work without any issues at all.read more

I brought my GMC envoy here to have a new engine put in. It took nearly 4 months to get it right…read more The owner was reluctant to get it working the way it should and pretty much rebuilt the vehicle at my expense. Very poor customer service and shady tactics.

I have dealt with Greg, and my dad has dealt with Greg for as long as I can remember. He is…read moreknowledgeable and has more experience than most anybody else in the area, and within a reasonable driving distance. His work is quick, it is of quality and his prices are far less than going to the dealership. So long as he is in business, he will have my business and I will continue to recommend him to anyone who will listen.

Worst auto repair shop iv ever been too in my entire life, not only do they over charge people (50…read moredollars and hour for labor) they sell worn down, cheaply made products in which they sell extremely high, iv had a 1988 ford f150 truck from them not only was he charging me 2500 but i had to buy parts constantly to keep it running, and charged for labor on the truck the day i signed for it, hadn't even drove it off the lot yet, needless to say i gave them the truck back it was more of a burden then a project. My brother in law perchanced in full a set of tires from them and they all busted one by one and the rims were scratched and chipped (cheap) they offered to replace the tires (for their prices of course) just to bust again, claiming they are brand new tires, my friend took his truck up there to fix the radiator they dropped it and still installed it and it had a bad fitting on it from being dropped and it leaked really bad, and of course he was charged full price for it. I could go on and on about how poor this business is and i for one am surprised they are still in business. If you are considering going too this place for ANY type of service or to purchase a vehicle i suggest you think again, take it from me drive a further distance for a better auto shop cause this shop will just rip you off every which way they can.