We entrusted Envision Kitchen and Bath to design a kitchen for our 160-year-old Stone House that we…read morehave poured our heart and souls into renovating. The kitchen is the focal point, giving the house its inside character. Needless to say, we were very selective in deciding on a contractor that would listen to us and deliver a quality product. The owners of Envision, Doug and Pam, and kitchen designer, Crystal, were very personable, knowledgeable, detail oriented and realistic - helping us to weigh the trade-offs and keep costs within our budget. We were extremely focused on craftsmanship and, having been completely satisfied with our previous Conestoga kitchen, we were pleasantly surprised and pleased that they carried this brand. The design process went smoothly and efficiently, with Doug coming out to the house and taking detailed measurements and then the group working with us to figure out the optimal design. We were impressed as they valued our opinions and considered everything we threw at them with patience and thought. They were able to mix that with their experience and skill to deliver top quality kitchen in a very reasonable time. We appreciated their extreme professionalism, efficiency and thoroughness with no short cuts and no high-pressure sales. As we walked through the process piece by piece, they were able to come up with a design that satisfied every aspect that we had asked and have it delivered on schedule! This was by far the best experience we have ever had with any contractor. They met all our expectation and more! We couldn't be happier and highly recommend them for anyone that values quality and a fantastic contractor experience.

Envision remodeled our bathroom, about 5 years ago.. They say they're permanently closed, so if we…read morehave issues with hardware and cabinets, where do we get issues resolved? How convenient that they closed, now we're stuck if we need replacements.. I wish I had chosen a company that would've remained in the area.. I'm not happy that they left us hanging, without any references as to who contact..

I had some work done last year on the front of my home by JKS and since then it has deteriorated…read more So I called JKS back to see if they could fix the problem. The gentleman they sent up to help was absolutely talented and kind. But the owner, Jeremy, was not amenable to fixing the entire problem. He allowed the contractor a certain amount of time to work, but the original issue remains. I'm disappointed in how Jeremy handled a situation that should have been done correctly to begin with.

never showed up for 11am estimate I called they said they would come at 1pm. Never came and…read morenever called .Poor customer service would not recommend them

We used Kiefer-Randall for a very large home improvement project last year and they did a wonderful…read morejob. New kitchen, opened up walls, new downstairs bathroom/bedroom, lower staircase remodel & a family room. High quality work and they kept on schedule and on budget throughout the entire process. We kept adding to the scope of work and Tim was happy to keep sending us change orders for things that we chose to add. Very friendly crew. We have another project planned for them this fall. Highly recommend!

Did a small 6 x 5 bathroom for my mother. Replaced the floor and pipes running under the floor and…read morereplaced the molding. She did not share with me till much later that they charged her $15000 for the job! Never again for us!

Best way to have your siding washed. Staff is always friendly and competent. You can count on them…read more Thank you, Eco Pro! Marion

excellent job - professional technicians - would highly recommend - on time - thorough jobread more

I felt comfortable and confident with the work Jake did for my house. He also fixed a few extra…read moreproblems I did not know existed. I am please with his work

great work and very punctual. very knowledgeable. Would highly recommend…read more I called Jake on a Sunday afternoon, and I was surprised to actually have somebody pick up the phone and speak with me. Jake gave me a quote Monday morning and the work was completed by Wednesday of that same week. He also kept me in the loop from the start of my project to the end of my project and provided photos from start to finish. Costas

They create beautiful mosaics. You definitely need to order samples because some of the samples I…read morereceived did not look close to the picture on their website. It gets really pricey to order samples because you pay a high shipping charge so I'd recommend starting your selection early, ordering you top 2-3 and hope you like one. The challenge I had with them was their customer service. Since it is made to order, you don't get a good sense of when it will arrive. I've had to reach out to customer service a few times. Sometimes they didn't respond until the second or third attempt, other times they say it will ship, but you don't receive a confirmation. When you are remodeling a home and this is just one of the 200 items you are ordering, it's difficult to plan. It's also difficult to schedule the contractors without good communication.

The 3 stars are all for their product. My backsplash is finally done and looks amazing! Beautiful…read moreblue glass - no complaints there. My problem comes in with their service. For my main order, I ordered exactly the number of square feet my contractor requested. Toward the end of the project, he realized he was 4 square feet short, though no one had ever counted sheets in the original order. The problem could have been that Susan Jablon shorted us or that our contractor told us the incorrect amount initially - we didn't know and just wanted to finish up our project prior to a rapidly approaching move-in date. So we called Susan Jablon and spoke to one of her employees about purchasing 4 more sheets. I explained that we were in a big rush to finish up, and even asked about paying more for rush delivery service. Since we're in the same state, I was assured the order would go out that same afternoon and arrive within 2 days with ground shipping so we decided against the rush shipping. Plans were made for the tile installation guy to come back the day after we were told the order would arrive. Unfortunately, the tile didn't arrive and I had to call to follow up. It was still sitting on their counter! Given the rush we were in and the conversation I'd had earlier in the week, someone really ought to have told me that there had been a delay. Then I noticed on my credit card transactions that I had been charged about double for my follow-up order vs. what I had been quoted. I called in right away and was told that I'd get a refund to my credit card, but that it could take 10-14 days to process. On the long side, but fine, not the end of the world - and I was told that this was just giving them a cushion and it could be sooner. I marked my calendar to check to make sure the refund came through. Now that we're in that period, I logged on to check for the refund. You guessed it, nothing. So I called back and this time (I think) I spoke to Susan herself, who pulled up my order history and said she saw nothing about needing to process any refund. She also told me the original issue came from the fact that I was charged for double the number of sheets as what had been ordered. It's too late to get a refund back to my credit card, and also too late to get any tax back because the tax bill has been paid, but they're refunding me for 5 sheets rather than 4 to make up for the difference. This time I'm supposed to be receiving a check. Hopefully it comes! So overall, great product, but highly disorganized service and they really dropped the ball a couple times. I had a ton going on with my renovation, ordering all sorts of tile, appliances, fixtures, etc. and the amount of follow-up required on this one element was really not appreciated.

I can't find one thing wrong with the work Lewis W. & Rick did. These guys worked very hard despite…read morethe close to freezing temp. rain. and up on a 32' ladder! Their work was perfection. Then they cleaned up every, and I mean every piece of debris. This is how the American workers use to work. I'm honored to give 5 stars to them. I don't do that very often. Plus not once did I see them on their phones. Rick rigged up a special Wye for my gutter downspouts. This young man is amazing.

Louis and his crew did a excellent job installing a new walk in shower in our home. They were…read morepolite courteous and listen to my question about the work. They showed a knowledge of the job and the craftsmanship was outstanding. They turned our bathroom into a work of art