Monroe Parke. Renee is the worst she doesn't return calls makes up lies and if you try and talk to…read moreher, she is extremely rude.

AA is also the management company at my condo. We have experienced many of the same issues in the…read morenegative comments. Having AA as a service provider is basically a waste of money Quick update. I had a very good discussion with the Managing Partner of AA and he has promised to address the issues we discussed. I will provide an update when he gets back to me. Hopefully, I can write a glowing 5 star review in the future

I am a resident of this community and want to raise a serious concern regarding the handling of…read morehandicapped parking. A designated handicapped parking space was issued, only to be taken away just three days later without any reasonable accommodation. This kind of inconsistency creates unnecessary stress and hardship, especially for someone in a wheelchair and needs accessible parking for daily living. Accessibility is not optional--it is essential. Removing a handicapped space after approving it raises concerns about whether the HOA is properly considering the needs of residents with disabilities or complying with applicable accessibility guidelines. I had strongly urged the HOA to address this issue immediately. Unfortunately they are not willing to ensure that reasonable accommodations like handicapped parking are handled with the seriousness and stability they require. This experience has been frustrating and disappointing, and it significantly impacts the quality of life within the community. If I knew this would be an issue I would have NOT purchased a home in Poets Corner.

The association dues are low compared to other nearby HOA communities. The HOA maintains the common…read moreareas of the large property beautifully, including the pool, tennis/pickleball courts, pond, and exercise path that winds around and through the community. You must remove snow from your own driveway and mow your own grass in the fenced-in areas of your property. The exteriors and interiors belong to the homeowners. I enjoy a little physical work outside, so it works well for me. The HOA maintains the private streets (not Freneau Blvd, which is a public Freehold Township street). The Central New Jersey location is great. There is a clubhouse available to owners for rentals to host events and a pool that is open in the summer.

Just came back in town and met with Marwan quickly for another property we would like to sell or…read morerent out. He gave me all the pros and cons with his unbiased suggestions - not the things you can Google or get from a pushy realtor. Love the fact that he not only provides me with some guidance based on the local market, he also made my rental property a fuss free experience. Worth every penny!!!

This review is long overdue, but Marwan and his team have absolutely been the most outstanding,…read moreprofessional, responsive, and available people you could want to work with. My family had to deal with some unforeseen challenges and Marwan was there every step of the way which definitely put me at ease. If you have any questions or concerns they are dealt with in a very timely and respectful manner. I could not recommend Marwan and his team more. Thank you!

Price gouging scam. The property is fine. Like I honestly just keep to myself in the back of the…read moredevelopment until my lease is up for renewal. Without fail they throw no less than a 10% increase at you. This year they are trying to increase my rent 15.3%!!! $2267 to $2616! That's a $349 a month increase. Price gouging me for an extra $4100 a year and giving me nothing but the same old out dated worn out apartment. On an outdated unit over the years old that doesn't have the vinyl floors abd modern appliances and granite looking counter tops everyone else has. Cheap gross white material that's been warped and stained over the years. Carpets and paint worn beyond wear and tear. That doesn't include other fees. The Main office usually negotiates a little but this time they gave me some nonsense excuse about choosing to spend more money on some new leasing technology we never asked for we all have to suffer. So I asked for the corporate number. The property manager outright refused to provide it and just gave me the website url. So I started calling those numbers. Zero return phone calls. Completely blown off. I asked their Facebook page to get me in contact at least 3 times. They lied and said they would. Never happened. Thry then blocked me from their facebook messages. I then started trolling the facebook page calling them out until finally I get a call from the community manager and his boss offering to "negotiate." All I literally wanted was to not be ignored and have a phone conversation with the person about the rent. negotiate a fair rate. Nancy Hughes comes at me like I'm the one being unreasonable and ruining her life. They ask me what I want but already knew what they'd offer. Says they'd give me $60 off the 15 month renewal rate but only allow me to renew. for 12 months. Then that they'd replace the carpet. I wasn't happy at all. It was still unreasonable but better than nothing. So I said ok. Nancy told Maradona to get the lease ready. This was way back start of February. Nothing. I email Maradona like 4 times. Nothing. No rental agreement. I stop by the office 5 times. Maradona rolls his eyes at me like I have no reason to be upset that not only have all my emails gone unanswered.... That a month and three weeks go by and no lease. Says he's working on it. I get a text from Maradona saying I'll have it in a day. Nothing. A week later I have 5 days before I have to pay. I have no lease. I have month to month charges on my rent. Call corporate 3 times. More lies. Email. Stop by the office. No help. Finally 4 days before the 5th I get an email from Nancy saying Maradona quit. She'll get the lease to me. Another day goes by. I finally get this letter from their lawyers outlining the sub par rental agreement offer that is clearly worded in a way that pretended their original offer wasn't price gouging. basically says if I so much as have a verbal conversation with anyone disparaging Eagle Rock or mention the agreement to anyone ever - they have the right to sue me, I will be forced to repay the discount they gave me, and I'll have to pay all of their lawyers fees on top of it. And if I didn't get the carpets replaced by a certain date they would just cancel that part of the offer on me I tell Nancy that this is insane. They literally waited until the last second to throw a contract at me. That I wasn't going to sign a gag order that would allow them to sue me if I spoke to a neighbor about what? Me not wanting to be unconstitutionally gouged in rent? I told her to just send me the original 15 month offer. I'll pay it instead of signing a gag order and go to court about the unconstitutional rent. She refuses to respond. I stop by the office again today to get the lease. Entire day passes- nothing. Come to find out there's an entire private Facebook group dedicated to discussing how horrible Eagle Rock is with 94 renters on the complex that all are experiencing insane price gouging and other insane issues they've chosen to ignore.

The property and units are - for the most part - well maintained. However, one of the office staff,…read morewe'll call him Mr. C, is routinely highly unprofessional and often intimidating and demeaning to tenants and partners alike. Avoid any dealings with him if you can, and contact his supervisors if at all possible if you must work with him.

Great service! Management team is excellent. They handle everythingg. Highly recommend.read more

Beware of suite capacity listings…read more I booked a unit 3 months prior to my dates and even checked in with the host a week prior. I was informed 3 days prior to my check in that the unit was not available. They requested to speak to me on the phone about the issue. I was told a contractor was doing work in the unit. I was offered different units that were smaller and some had no kitchen (2 hotel rooms). Luckily I put the issue in chat because they told me I needed to cancel and they would give me the difference (mind you I never used Airbnb before I didn't know this was against policy). the rep said "I cant give you a refund unless you send me the screen shot of the cancelation." Days later they don't respond nor answer the phone when I called from my number I called from another phone to be told by a different rep "We don't do refunds you have to get that thru Airbnb" alarmed I called Airbnb and they stated When a cancellation is due to a unit not being available the host must initiate cancellation and give a full refund and they reviewed the chat and made me whole. After this I received an email from Suite capacity stating "we are working with Airbnb support trying to get your refund. Please note these cases take longer to resolve" that is a LIE Also to note. I thought I was speaking to a rep from Suite capacity but its an AI bot (the owner responded to my google review and said "they use AI for chat support" well you should tell people clearly they are speaking to an AI when they speaking to an AI it shouldn't be hidden, that is deceptive. They also threatened me because they thought I posted 2 reviews for the same issue, when its 2 separate reviews, from different customers (me and someone else) for the same issue. Lastly the "host" Madeline from Airbnb (same profile pic) that identified herself as an AI chat bot in Airbnb posted a 5 star review with no text the same day I posted my 1 star review on Google. I am trying to make people aware that this was my experience. I'm sure there are good experiences, but this was my experience. Arm yourself with this information: -Confirm you are talking to a human in the chat -Only speak thru Air bnb -Do not take calls off the platform -If they request you cancel, CALL AIRBNB immediately -DO NOT CANCEL if they ask you too. if its their issue (or the host for that mater) they need to cancel and give a FULL refund I don't like when business don't operate according the rules they are governed by. They should just own it and move on instead of telling me I am wrong in the google review. So I'm taking it to yelp too. Posting reviews is my way of ensuring potential customers are armed with all the good and the bad. Response to the response: Hey Billy I posted 2 reviews 1 on google and 1 on yelp. the 2nd review you are referring to is from a completely different customer posting the same issue happened to them. I am completely allowed to post the same issue and a review on multiple platforms. This was my experience. If you think I am wrong respond to the issue. Suite capacity told me to cancel against airbnb policy and then lied about my refund. I felt like your team was being deceptive and as a consumer I am within my right to tell other potential consumers about this. I want nor expect anything from Suite Capacity, except for them to follow the rules. :)

We have used Jet Property Management to help with our summer LBI rental. I can't say enough about…read morehow responsive and helpful John and team have been! They are always available and well resourced to help with any issue we've had. Would definitely recommend.

From the owner: JET Property Management, LLC is a full service property management company. At JET Property…read moreManagement, we pledge to create a partnership with you that focuses on a common goal: first-class maintenance and cleaning services for your commercial, noncommercial, bank-owned and rental properties. We are a company committed to excellence. JET Property Management provides reliable service by skilled, professional staff at competitive prices.

Excellent service. Rosemary was very professional and careful. She came to my home the same day,…read morewhich I really appreciated. She was conscientious and very trustworthy and I had great confidence in her service. I would recommend her to my friends and neighbors. Belle

I called Rosemary as we needed a notary and she showed up at my location within the same day…read more She's extremely thorough and professional. I highly recommend her.