Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

We live in windmill for over 25 years would not recommend with the type of stuff the association…read moredoes to you mainly the owner daisy. Trying to double charge for missed payments of the maintenance fee which a specific month you missed cant be given the months always change. Nothing is up kept on my house our driveway is a safety hazard they refuse to fix and the whole house is dry rotted all the houses are actuallty. The grass is above my ankles and the pool has enough feces in it to make you sick WHY DO WE PAY $180/MO. Giving them a little to fix our problems which they fighting and giving a hard time about and will be going to the news sorces and or lawyers with all the research and stuff i have if not resolved. Definitely a scandle of some sort going on behind the scenes. Things just dont add up

Treats residents like garbage. Trash dumped outside on roadside. Parked cars tires slashed. No…read moreinitiative after fire control even after a whole line of houses burned down. No one in the office picks up calls. Good luck getting any useful thing out of them.

Great place to live. Close the NJ turnpike, NYC, and Philadelphia. Good clean community at a…read morereasonable price. Love this open living space area.

Awesome neighborhood with lots of friendly people. Walking distance to Princeton Junction (also a…read morefarmer's market on weekends)

AVOID! This company does not have anyone that answers the…read morephone. You have to leave a message even when there's an emergency. There is no sense of urgency and the staff is so rude. I've had to take legal action in the form of a lawsuit in order to get anything from them.

This company is horriable! I will never live in another building managed by them. It has been a…read morenightmare. Takes them over 2 weeks to return my phone calls or e-mails, if I am lucky. And when they do, they are so unprofessional,arrogant and rude about everything. They act as if they are not getting paid to take care of things. If I did not have a husband that knew a few things around the house, the place would fall apart! They start work ont he grounds when everyone is still sleeping. They do not care about anyone or anything in this building. I WARN YOU, DO NOT MOVE INTO A PLACE THAT THEY TAKE CARE OF!!!

I have been trying for 2 months to get someone to call me about my…read morebill that is wrong. They keep charging me late fees and I pay my bill 15 days early so there are no late fees. There is no one to turn to. This problem happened in Sept and Oct and still happening no phone calls Kim who does accounting will not return our calls at all. We feel we only have one recourse left and that is to call headquarters in Atlanta GA. It's now ready to start a new year and we are still waiting for a response to our problem. 121 Bordentown Crosswicks Road

My association has gone through countless management companies over the past 15 years. Cambridge…read moreManagement is by far the best company we have had to date. Our manager is extremely skilled and very responsive to our homeowner's needs. Their accounting department has been flawless. Our monthly maintenance fee payments are processed within days not weeks. Our association has saved thousands of dollars due to the recommendations of our manager and his ability to help reduce overspending by competitively bidding out projects. All calls are returned quickly regardless of the time of day. Office personnel are always helpful, polite and courteous. Highly recommended.