Tyler and Cheyenne were incredibly friendly and responsive from the start. They were able to fit us…read morein on a weekend with very little notice, which we truly appreciated. Tyler diagnosed our car within the timeframe he promised and walked us through everything clearly. The estimate was very reasonable, and the work was completed promptly. What really stood out was Tyler's emphasis on safety--he went above and beyond to make sure our car was safe to take home and even encouraged us to come back so he could look it over again and confirm the issue was fully resolved. It's refreshing to find a mechanic who genuinely cares. We will definitely be back!

Had a great experience at this shop! I was in need of assistance with my exhaust and found exactly…read morewhat I was looking for. Tyler helped me adjust my exhaust and got it done quickly and efficiently. He was super friendly and took the time to explain everything I had questions about. Also, the cost for service was really good compared to other independent shops/big name shops charging 2-3x more than what I paid here! I really appreciated his professionalism and attention to detail. Definitely recommending him to friends & family!

I took my truck in for repair, these guys had it diagnosed and had it ready to go the following…read moreday. Great service and workmanship. Would recommend!

OMG! This place is absolutely AMAZING! I'm on a road trip from California with my family and while…read moredriving to Portland my husband drove over some piece of scaffolding on the freeway and something happened to the bottom of our Honda CRV... we took the first exit "feeling" something drag in the bottom of our car... we looked underneath it was some piece of metal and I was terrified something really bad happened and we'll have to now spend tons of $$ to have it fixed so we can continue our trip... I looked at Yelp and picked the closest car mechanic to where we were at, called the Troutdale transmissions and they told me to come in. They were just 1.5 mile away and the whole trip there we were driving 15 miles per hour with stuff hanging from bottom of our car... Once we got there the guys were sooooo helpful, encouraging, they looked at the car right away although I could tell they were really busy... long story short, they fixed the stuff, took probably around 30 min and let us go... I paid $0 AND they gave my 2 kids a pack of candies each!!! Such nice people-we were honestly THE LUCKIEST that our accident happened by THAT shop! Would absolutely recommend!! Thank you again guys

Trans Medic rebuilt my transmission on my diesel truck 3 years ago upgraded it to a stage two. Then…read moreI got a check engine light for my torque converter they replaced the torque converter and charged me nothing even though it was past the warranty by a few thousand miles! So I couldn't recommend this shop more. Amazing experience!

UPDATE: Ownership…read morechanged and the new Owner, Nash, upon hearing of this review, wasted no time reaching out. This new Owner didn't have ANY obligation to myself, whatsoever. But Nash wanted to still make this right. Upon talking to Nash the next day, he wanted to send an employee an hour to my house to pick up the Van and take it back to his shop. After receiving the Van and looking it over, it was determined the transmission needed removed and rebuilt. Nash rebuilt the transmission and had his employee deliver it back to my house, without asking a single cent. I am blown away by this generous new Owner, who didn't even own the shop when it was rebuilt before. I haven't really driven the Van since receiving it back yesterday. But on a short test drive, it ran without issue. Thank you Nash! Original review: I had my 2001 Honda Odyssey transaxle rebuilt by Trans Medic about three years ago for $2,400. Unfortunately, my experience has been frustrating from the start. This van was a highway commuter. So it wasn't a lot of hard shifting or stop and go. Ilive an hour away, so every trip to their shop means a two-hour round trip and arranging for someone to follow me. After the rebuild, I had to make not just one, but two extra trips because the shift solenoid wasn't functioning. From day one, the van still had a hard shift into first gear, but I lived with it. Now, only 30k miles later, the transmission is again having trouble engaging in D3 and D4. The D4 and check engine lights started flashing, and a P1753 code pointed to a TCC issue. I replaced both the TCC and shift solenoids myself to save on labor costs--both looked very old and oxidized, which makes me wonder if the originals were ever replaced during the rebuild. I bench tested the solenoids I removed, and they were both operational and within spec, meaning the issue clearly runs deeper. Despite my repairs, the same shifting problems returned almost immediately. Now I'm getting a P0740 code, and the lights are back on. Yes, Honda Odyssey transmissions, within a few years of my 2001, are known for problems, but this should not be happening again at just 30k miles. The shop's 12-month/12k-mile warranty is useless in situations like this, and when I called today, I was told to bring it back--something I'm unwilling to do unless they commit to a no-cost rebuild. And would be again, two people in two different rigs, making two different two hour round trips. I'm glad others may have had better experiences, but for me, the quality and follow-up were deeply disappointing. I came here based on reputation and all the solid reviews. I harbor no ill-will or anger, just total disappointment. Now I'm getting rid of the van As-is and stressed out. After also replacing front tires, brake pads and oil change, the same day I did the solenoid swap. That was $400 tossed away. And to those reading, NEVER buy a 2001 Honda Odyssey.

I have used Master Tech twice over the last couple of months, once on my Civic and then on my CRV…read more They go over your car extensively upon receipt. They wrote up a report on the findings and recommended fixes. I appreciate how well they communicate and keep me informed about the quotes, progress, and work performed. It's never great to have to deal with a car issue, but dealing with professionals definitely helps.

I don't feel that their price structure is completely fair. They quoted me a price of $129 to…read morereplace my cabin air filter on a Dodge charger. And this is what I got when I googled it. The average cost for a Dodge Charger Cabin Air Filter Replacement is between $49 and $56. I just called Jiffy Lube and they quoted me a price of $49. All I can say is beware of add-ons!

Was turned away today for a routine service on a 2006 Scion xb transmission drain and fill. I asked…read moreabout removing some bolts that had previously been installed in ft lb instead of in lb. On my transmission pan. Initially I asked for a flush, but when I mentioned I have 210k miles Steve started acting like I should throw it away, and the work wouldn't be worth it. I couldn't even convince him to drain and fill my fluid. I was recommended to this business by their neighbor John, and Steve put a clutch in for me on another vehicle. That car was a 2007 jeep compass manual that nobody else would touch. Clutch failed less than a year later and I placed no blame on the business who installed the part. These things happen. Will not be returning to him in the future.

I was visiting from out of town, and saw a window of opportunity later in the week to head back…read moreover Mt. Hood with warmer temps. I had "lost" reverse and first on my 2010 Nissan Sentra 6-speed. I was able to roll into first, but reverse had no grab whatsoever. Steve was considerate regarding my time constraints, and fortunately, discovered the linkage had been crammed with a prickly cone (neighborhood squirrels or chipmunks the culprit). I was within 1.5 mile radius, so was provided a ride home and back. I got the car back later that afternoon. And the cost did not break the bank. Very good customer service, resulting in one very happy camper!

I cannot recommend these guys enough. Worked through all the issues, called about costs and price…read moreof parts. Actually refunded cash!!!! What mechanic does that!!! These guys are best, no doubt!!!!

This was one of the most frustrating experiences I've ever had with a repair shop. I was already…read morestressed about the cost of the repair, but the way I was treated throughout the process made it even worse. I brought my car in on 4/20 for a transmission repair after being told the job would take about one week. At the time, there were no warning lights on the dashboard and no known issues other than the transmission. I also paid more than half of the quoted cost upfront. After a week passed, I had to reach out myself for an update. It took about a week and a half to get a response, and I was told the repair would be delayed due to an illness. I completely understood and was willing to be patient because things happen. On 5/1, I contacted them again to see if my car was ready for pickup and received no response until 5/8. By this point, I had already been given four different completion dates, all of which came and went. I simply asked for an accurate timeline because I was becoming frustrated with the lack of communication. Instead of receiving an update, I got an email from the owner's wife that I found extremely rude and unprofessional. I was told they could no longer do the repair and was accused of rushing them, which was completely untrue considering how long I had already waited beyond the original timeline. As a result, I had to pay to have my vehicle towed to their shop and then pay again to have it towed elsewhere so another shop could complete the repair. Throughout this experience, I was hung up on, repeatedly misled about completion dates, and left without clear communication. To make matters worse, when I finally got my car back on 5/15, multiple warning lights were illuminated on the dashboard that had not been there before. When I called to ask about it, I was told they hadn't touched anything that could have caused it. However, I had photos taken before the vehicle was towed to their shop showing that there were no dashboard warning lights at that time. Overall, this experience was disappointing, stressful, and costly. Based on my experience, I would not recommend this shop

I was broken down on the side of the Mountain. I called Phil late in the day and was so happy he…read moreanswered. I explained the situation and he told me to tow it straight there. Not only did he disgnose the issue right away, but had the entire thing fixed by the next afternoon! He explained everything and have me an amazing warranty on the partS and labor! His prices are fair and his customer service is exceptíonal.

Can't say enough good about Phill. He took time to explain what he was doing and was very thorough…read more Answered all my questions without making me feel like I was rushed. Excellent experience!!

Thank you for the meticulous diagnostics that correctly pinpointed the issue with the control…read moremodule on my 1999 Dodge Durango rather than the transmission. Your dedication to finding the right solution--without unnecessary costs--is truly commendable. I deeply appreciate your expertise, honesty, and exceptional 5-star service!

Anytime you need transmission work, well, you know, its going to be pricey. That being said, Brian…read morereally does a great job, and at reasonable prices considering it involves serious mechanical work. I found him quite honest, friendly, and hard working. I would definitely recommend him if you are in need of transmission work.