Classic Collision repaired my 2025 Volvo XC40 B5 after being rear-ended by a texting driver. They handled all the insurance claims with the other driver's insurance company. The repair is not 100% yet, as we're waiting on a Volvo part that is backordered. I'll be notified when it's in, and the part will be installed. I recommend Classic Collision! read more

Classic Collision - Body Shops Near Me - Battle Ground, Washington

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This place is top shelf. They took really good care of us. John was on point and kept me up to date on when the car would be completed and if there were any changes to be made. They even washed the car inside and out. I was surprised they did that as I still had a bunch of bug guts on the front of the car from my trip to Montana. The workmanship was amazing. They made sure everything looked great and we are so happy with the new back hatch door on our 2018 CRV. If you ever need to get work done take it here. They were $3k less than Mackins and $4k less than Dick Hanna auto body. I have also noticed they have another facility over on St. John's road as well. read more

Classic Collision - Body Shops Near Me - Battle Ground, Washington

I brought my SUV to Classic Collision after a front-end accident. The good news? The staff is very courteous. They are always friendly and were able to get me an estimate within 24 hours. The bad news? It's been 3 weeks and they STILL cannot tell me when my car will be done. This is especially problematic since we are a one-var famiy and they don't provide loaner cars. They will get you a discount at Enterprise, however, which is $35/day. During the ongoing repair, they have failed to update me when parts were delayed. other than an initial text, I have always had to contact them. This is disappointing and unprofessional. Lastly, Battle Ground is a small town so I try to support local businesses. Still, because I care about my neighbors, I cannot keep this experience to myself. Consider yourselves warned. read more

The work done at this shop after a front end collision has been sub par at best. We have had to fight tooth and nail to get things corrected, reaching out multiple times because nobody can be bothered to keep us up to speed on parts or repair timeline. The car does not handle the same way it did prior to the accident and we have been repeatedly ignored, then belittled for asking to have it restored to its pre-accident state. The initial work done was obviously rushed and we received the car back after less than 2 weeks. We have taken it back twice for further work and are waiting on more. Completely unacceptable. read more

I've had them work on my vehicles several time and they are a great group of people and the work is great.

This is the second time I have used Elite. They do excellent work and they are a pleasure to work with. They communicated directly with the insurance during the entire process. The arranged for a rental car company to come pick me up and get me to a location to pick-up a car. I was able to leave the rental vehicle at the shop when I picked up my vehicle. They do great work at a reasonable price. read more

Horrible service and the owner Kevin calls himself a professional. Look at my pictures of my truck, painted wasn't blended my truck bed is off, my tail gate doesn't work. . Still waiting for Covid reopen up more so I can sue Kevin and his business. read more

Classic Collision - Bed wasn't put on correct. - Body Shops Near Me - Battle Ground, Washington

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Couldn't be happier with the service we received from Elite. After hitting a deer and getting extensive front end damage I called many different places (most of whom were too busy to give me more than 30 seconds of their time) I spoke with the manager Garrick who was incredibly helpful in answering my question. Even when there was a small disconnect between the manager and the office staff about my vehicle drop off time, the front office was incredibly gracious and helpful. Once they had my estimate done, Elite supported/answered all my questions which was so helpful for me in communicating with my insurance adjuster. Once my car was officially totaled I had to return for my belongings in my vehicle but my hands were pretty full as a mom with young children and they helped make sure I had everything I needed. This business really felt like a small family friendly place which is rare these days in the automotive world. Big thank you!! read more

Gavin from elite collision is really disrespectful and rude. Called me names and refused to help me because he thought I was going to "cash out" after an accident I was in. I will never go to this place again , and I am telling all my friends and family about them in the area. Horrible service . FIRE GAVIN read more

Elite was on top of everything, even when the insurance company paying for the damages were trying to do circles with me. Elite made sure they had reminders to keep calling the right adjusters and get the ball rolling on the repairs. The repairs Elite did on my truck were professionally done and made my truck look and drive better the new. 100% recommend working with Elite auto collision if you ever need repairs on your vehicle. read more

After my car was T- Boned I brought it to Elite. From the moment I called to see about bringing my car in for an estimate to the moment I had to pick up my personal items these folks were wonderfully helpful kind and professional. I was offered help with getting a rental, assistance with finding a new vehicle and some great pointers for dealing with the insurance company. Deana was wonderful to work with. Although I did not have my vehicle repaired at this shop (it was totaled) if I need body work in the future, this will be my first stop. Thanks Elite for taking some of the stress out of an unfortunate situation. read more

I have had my Toyota repaired at Elite twice before and they were always courteous, professional and their work was great. I brought my car in recently to see if they could take care of some minor damage. Tyrone waited on me and went way beyond what I expected. He was friendly, courteous and very helpful. Without getting into detail I drove away with a repaired vehicle at a very low price. Hopefully I won't have to return soon but if I have a problem, Elite is definitely on my short list. read more

I have been there, twice, was disappointed both times. The first time was for a cargo trailer repair that the garbage truck hit. Evidently, having someone at a body shop that can weld is too much to ask for . And the guy wasn't into trying to help at all. Once he saw there was no job for him, we dismissed me and couldn't wait to run back inside to his computer. Very rude. The 2nd time they flat told me they were too busy to give me an estimate. Wait, wtf, how am I supposed to get an estimate for repairs if the damn repair facility won't take the time to give me one. Huh. That was weird. I took it down the street and they helped me on the spot. Anyway, they are 0 for 2. Not going back. Ever. My guess is the only way they get business is paying way too much rent for their highway exposure and tripping over a job here and there, it certainly isn't their customer service. Only go here if you want to watch the owner act like a hotshot driving around in his red corvette Z06. read more

I took my car to Elite after a car accident. They were able to get my car in for repairs right away. Some parts needed to be ordered so they helped me get a rental car quickly. My car had to stay there for repairs for 4 days. When I came to pick up my car, they had already talked to the insurance company and had everything handled for me. Elite made a stressful time less stressful with their helpfulness and excellent customer service. I will be going back to Elite if I ever need anymore car repairs! read more

The only reason I didn't give it five starts is because the ladies at the front desk acted super rude and snobby. My husband was rear ended and we went through their insurance to have the repairs done. The mechanics were professional and did great work very fast! I would use them again! read more

They work really hard to do the best that they can! Quality work! I will continue to bring my autos to them as needed. Thank you

I was rear ended in my 6 week old car, and stopped by to get an estimate. They knew my insurance adjuster by name, got me into a rental car immediately, and handled all of the paperwork. Given the $8,500+ in damage, it took a while to get my car back, but they kept me and my insurance company in the loop every step of the way. Great communication from Jeff and the team. A small part accidentally broke while putting the car back together, but they ordered a new one on their dime (other places would have probably left it for me to discover after the fact). They did a fantastic job with the repairs, and the bonus was the spotless exterior AND interior when I picked the car up. So awesome that they went the extra mile to ensure that I got my new car back. I'll be sure to look them up the next time I need a detail! read more

Excellent customer service. Repaired small parking lot dent on passenger door of 2015 Honda Accord Hybrid. Perfect paint match - looks like new. Outstanding customer service. They do all of the insurance administration and processing - you don't have to lift a finger. I've seen work from other shops and they aren't even close to quality and value. Most of all - they are honest! Super clean facility - that says it all. read more

My recent repair at Elite was my 2nd. In 2014 we were T-Boned by an uninsured, and unlicensed motorist. Damages were in excess of $6000 and I was very pleased with the work that was done. My Jeep was restored so well, only an expert would be able to tell that it had been in an accident. A few weeks ago, the high winds in the gorge just about ripped my driver side door right off. The hinges were damaged as was the edge of the door and the front fender. Once again, Elite did an excellent job on the repairs. I was very pleased with the work. read more

Extremely poor follow up and customer service.....!!!! WOULD NOT RECOMMEND. Just because the building looks nice does not mean you will be treated well. read more

Selected Elite to repair body damage on my Outback (other guy's fault) and glad I did. The finished job was expertly done. Vehicle was presented clean and has had no issues since. Because of a family emergency we were going to need the car back sooner than promised. They pushed the needed work forward and delivered when we needed it. SO APPRECIATED THIS! Would recommend Elite to anyone. read more

Even if a bussiness has a good rating be wary. The owner was very friendly when giving me a an estimate of $1400 and taking our business for a small touch up paint job to our convertible (molding on front windshield, two door handles and right and left fender louvers). I thought it was expensive but we wanted it to be done right. I was under the impression that they would provide good service. My husband went to pick up the car and the estimate was 2-3 hundred over the estimation and the door handle was not done on the right side. The attendant Gavin when my husband questioned why the door handle was not done responded your wife okay'd it verbally with my boss. My husband responded my wife would have told me if she okay'd it. He unprofessionally said are you calling my boss a liar. My husband said no, but I need to talk to my wife. He said do you want me to call my boss he is on vacation. My husband said "yes". He never contacted the boss. I arrived at the store front. I told him I was not aware of the increase in price over estimate or the door handle being stripped and needing to be replaced and not being done. He went back on the computer and than read more notes and came back to us. This time he changed the story now that I was in the store and said no my boss left a message on your wife's voicemail. He now refered to the situation as a miscommunication. I did not hear this message prior to arriving in the store. We okay'd the door handle and new pricing. He than called us a few days later to pick up the car. We paid the new price $1,783. He said we were given a 200 dollar discount. We were than okay and left thinking things were okay but poorly handled. When my husband was driving out of parking lot. He noticed new excessive twisting play in the gearshift handle linkage. This was not present prior to dropping off the car. The stick shift needs to be pulled up inorder to move into reverse. If an attendant does not know this he could have tried to force it. The play was not in the stick shift prior to dropping it off. He drove back immediatly but the service attendant Gavin was gone because by the time the car was turned around and threw the lights it was 5:10pm. He left a message. We called the next day and were instructed to come to the shop. We went a few days after and the owner came out to talk to us. He said he wanted to hear what happened. He never apologized for poor customer service. He instead just kept saying I want to listen to you. He instead just talked over us justifying what took place. He said are you unhappy with the job. We said we were not here for this we paid our bill for the job done. We would like to address the stick shift. He sat in the car and said yes it seems like you should take it in to be looked at. My husband said are you going to pay for this. He replied "Well no I am not going to pay for everything broken on your car and denied his work staff had any responsibility" He said go and write a review we have many good reviews. Well here it is. He has a bright shiny sign, clean office but we didn not have a good experience on our end. It was about 400 dollars over the estimate and now we our on our own to address the problems the increased play now present in our stick shift. read more

I never write reviews but after receiving such amazing customer service at Elite, I feel compelled to. After someone drove into my brand new camaro and damaged the rear bumper, the insurance company sent me to elite. They took care of everything. It was made very easy and the finished result was perfect. Very rare to get service like this, especially in an industry that doesn't rely on tips!! read more

Took my truck to Vancouver Auto Group first and it took weeks and still no repair and they wanted me to do all the legwork...Called Elite and within 5 minutes, truck scheduled to fix, they did all the legwork and had a rental waiting for me when I got there. read more

Took my car here after a minor fender bender and was disappointed in the customer service and quality of work. This place promised a quick turn around without sacrificing quality but was left very dissapointed. Jeff the estimator was as fake as can be, he was a complete smart ass and attempted to make me feel stupid as he was reviewing the car. His voice on top of his attitude made my day even worse. When I was in the waiting room waiting for the estimate i heard him yelling at other &&*1employees like he was a big tough guy. Meanwhile the owner tried to make me feel comfortable but forgot everything that he discussed with me, he is as fake as Jeff. The girls working in the front office were horrible at communicating and it's pretty obvious the only thing this place is concerned with is turning out cars as fast as possible while paying no attention to the customer. I will never bring my vehicle to this place again for repair or detail. After my car was "fixed" the headlights were shooting straight up in the air, the repair was really obvious and anyone even the inexperienced could point out exactly where the repair was. The car was dirty with finger prints all over the headliner and dashboard. The car was not completed when promised, the parts department could not locate the parts on time so I waited several days for completion. On top of all of that there was a burning smell in the Interior and the cars alignment was way off. Throughout the repair process I drove past this place on the way to work only to see my car with no hood sitting in the pouring rain for several days in a row. The entire engine bay was completely exposed to the elements. When I went to pick up the car, it was not clean at all and Jeff was flipping out on the employee in charge of the detail. I am blown away that Jeff even has a job since my car was at the shop for several days passed the estimated completion date and he treats his fellow employees like dirt. Clearly the owner has no clue of how to run a business if he is content with hiring a incompetent person like Jeff and letting that arrogant person represent the establishment. The process of having my vehicle repaired was an absolute nightmare and I will never recommend this place to anyone in need of an Automotive repair. Giving this place one star is a stretch. I am surprised that this comedy act can stay in business but I guess you can't expect too much from Battle Ground, WA. I put more faith in Jiffy Lube and the name is very misleading since there is nothing "Elite" about this place. read more

Well, Elite, I guess it's time I follow your lead and dismiss you as quickly as you dismiss me. Perhaps if I was a man I would get treated better. Experience shows you treat my husband with more respect than you treat me, a women. Because of this, I won't demean you by giving you only one star. We've had several estimates and two vehicles repaired by your facility (one was eventually totaled after fighting with the insurance). Yet, you fail to remember us each time we come in. The saying leads true, third strike, your out! I agree with a previous poster, their nice looking facility is only a façade! Even when your busy customer service should be a priority! read more

Followup to response: AAA towed vehicle to business at night; Elite did not pay for towing. Title was signed over the following day when verbal estimate was given. I did not request a further written estimate; any work they did was on their own. They did not incur any expense at my direction. I did ensure that title was properly transferred to latest buyer, when Elite did not complete the transfer. An inconvenience, since it should have been taken care of by them nearly a year prior. Also Center chose not to respond to BBB complaint. read more