I've been using Mary's Cleaning Service since our friends referred them to us a few years ago! Love…read morethat they always come on time, very friendly and completely thorough! I also use their services at my place of business as well! I highly recommend trying them you wont be disappointed!

* I recently hired Mary's Cleaning Maid in Pleasanton. I am picky for who I hire to clean my home…read moreso I asked the manager to come to my place for a quote. The manager seemed to know which cleaning products to use for hardwood floors, stainless steel and granite counter tops. He even understood when I asked that his cleaning lady or ladies would only use my cleaning supplies. * Before cleaning: He sent me five ladies to clean my place and maybe one or two of the ladies spoke in English and the rest spoke in Spanish. I instructed them each cleaning supply and what to use it on and the ladies all seemed to agree with me for which item to use for cleaning my townhome. * End results: they used swifter on my hardwood floors instead of Bona, they did not clean the top of my stove. They did not ask me how to use my vacuum cleaner so they used the wrong vacuum cleaner on my rugs and on my hardwood floor. When one lady attempted to clean my black chair, she left white debris all over my black chair. They did not clean the bathroom sinks. They did a very quick job of vacuuming upstairs and skipped vacuuming downstairs. They left my dirty swifter and dirty Bona mop on my nice tile area by the fireplace instead of taking it to the garage leaving dirt on my tile. * Clean up follow through: The manager called the next day to see how the ladies cleaned my house. I told him by phone, I am sorry, but your cleaning ladies do not know how to properly clean a home. They left more clean up for me after they left then when they started to clean my home. He told me that he would send someone back to fix any dirt they left in my home and clean any area that they missed. However, the following day, no call and not one cleaning lady came back. * Here are the facts: Mary's Cleaning Maid for Pleasanton area want your money and try to complete the house cleaning as quick as possible and use wrong products for attempting to clean granite counter tops, hardwood floors, stainless steel stove, and exterior refrigerator. They leave a home dirty and won't return the next to day clean up the mess they left. Good luck in your search for the next house cleaning service because I am giving up on having other people clean my home since they cannot do it correctly the first time.

I am very satisfied with the service provided. The crew came in time. They cleaned everything…read morereally thoroughly. They really took their time to do the job. They were very polite and it was very nice to deal with them. And you can't beat the price. I was nervous that for the price twice as little as everyone else's the job will be sloppy. Not at all. I see no point in paying someone twice as much, as I can't imagine the job to be done better.

I feel let down by this company Broom and Max. I thought they were very nice people but I had a…read morevery bad experience 2X! We had set up a day for Broom to come and do a deep clean. We went over what entailed a deep clean prior to the appointment. One the day of, they completed the job in 2 hours. I didn't think I would have to check their work because I thought they were trustworthy people. Well I was wrong. They came back a few days later and I provided them with a printed out checklist that he agreed to completing prior to the FIRST appointment. Needless to say Broom did not complete all that we agreed on the FIRST or SECOND attempt. I give two stars for coming back but I would never work with them again. Hopefully I am saving others from wasting their money AND time going over their "DEEP CLEANING".

Tammy called me back right away. She made time to come out to the house I'm trying to sell to give…read moreme an estimate. She was very professional. I would call her again and I do hope to work with her in the future.

I called Tammy when I had a seriously neglected rental home needing a lot of attention! Not only…read moredid Tammy answer her phone, but I had my estimate the next day and the job was completed the following day after that! The results were absolutely STUNNING! Tammy noticed things that I didn't, and cleaned things I never expected would be touched. Tammy and her crew left the home sparkling! On time, friendly and affordable. On a scale of 1 to 10, I would gladly rate them an 11! Thanks Tammy!

Im so happy i went with this cleaning service I'm so impressed with the amount of detail they put…read moreinto every area of my home! The workers were so kind and very professional something I feel is pretty hard to find these days since I've tried a few other services that unfortunately did not work out. I definitely recommend trying them if your looking for an amazing cleaning service experience:)

Sandy the owner of Clean Bright has been cleaning my homes for the last 5 years. She is very…read moreprofessional, reliable, and does a great job every time whether it is a deep cleaning or a maintenance cleaning.

I have used many house cleaners and this one by far is my favorite! I'm super picky too. What…read moreseparates Sophia and Kenny from the rest is how thorough they are in their cleaning. I can not recommend them enough!

I needed a local cleaning company to clean the house after a family gathering. After receiving…read moreseveral quotes I determined the cost to be within my budget. They worked with my schedule and completed the job (which was massive) done in a fraction of the time it would have taken me to do it myself! Totally worth the investment. And has inspired my family to ask for help when needed. Thank you for your assistance. We made the right choice.

Communication was not great. They did a good job the first time but the second time e was a joke…read more Barely spent any time and did not complete the job as contracted. Workers were very kind.

We had Sparklean clean our home monthly for over two and a half years. They were on the pricy side,…read morebut generally did an okay job. They suddenly stopped coming 18 months ago without any communication. Now, every time our new housekeepers come I get a text request to leave Sparklean a review, so they must use the same scheduling app.

Cheaper prices for a reason. Where do I start... The…read moreprocess to make an appointment was quick and easy. The day of my appointment she did not show up due to an "emergency with her child." She did not inform me of this until a random man was already knocking on our door, supposedly sent by her. He did a HORRIBLE job. Trash, dust, dirt left behind trash, water cooler, furniture, shelves, etc. Let's not mention that he tried to sell himself to my partner by offering to clean our house for less than Jovanka would charge. I informed her of this and she said he has done this before.... so I am thinking why send such a shady person to my home? I contacted her and showed her pics of the poor cleaning job. She replied with "MY GOD." When I asked for a refund she begged that I don't and said she needs this job b/c she's a single parent. She said she will come back and clean my house again, but will charge me only half. I still thought it was absurd to even charge me anything, when her company didn't do the job right the first time but I didn't want to hear her cry about her financial struggles again. So the agreement was to come back and clean my house for half price. Fast forward to the 2nd appointment. She does not show up at 8AM as we agreed. At 8:05 I text her that I was leaving to work , and she said she was 10min away. At that point I was over it , asked for a refund from the 1st appointment b/c the services were not fully performed and for the 2nd appt b/c she didnt show up on time. She pleaded to still do the job and that she was late because she had to feed her kids breakfast (mind you she chose the 8AM) time. She even still showed up at my house when I told her not too because she wanted to talk it out because she needed the job... borderline creepy. I understand we all have lives and responsibilities but she has definitely crossed the line between running a business and her personal problems. After much back and forth via text about her not wanting to give me the full refund she ends up saying she did not come to the 1st appointment because she had COVID! Yet she was trying to come to my house the next week to clean. This woman is a struggling person who is calling herself a business. There is no professionalism, business ethic or even insurance to cover any of her liabilities/faults. I paid for the 2nd appt the day before she came, but she could not give me a refund immediately when I asked because she said she did not have money in her account. She spent my money before even giving me any service. She still only sent back "70%" of what I have paid. I am waiting for $45. It is the principle that upsets me. She is taking people's money and doesn't care if her own personal problems get in the way of being professional and providing the services promised. It is unethical. Now two people have my home address - her and the man she sent for the 1st appt. The the way her business is ran makes me kind of nervous! Trust me... spend a little more with someone else more credible. The way she does business I wouldn't be surprised if the good reviews on here are people she knows.

Jovanka did a fantastic job cleaning our home. This was our first time using her services- I…read morebooked her through Yelp. She did everything i requested and was easy to work with. She is ok with dogs- we have 3. The house smelled clean and counter tops were shiny, the oven and stove were also cleaned well. She even vaccumed the sofas which i don't think anyone else has done. She added little details that were nice. We will definitely use her services again!