I had O'Sullivan Installs put siding on my house almost 3 years ago. Shortly after install a few…read morepieces began to warp. I contacted Tim (owner) to report the issue. He told me he would send someone out to match the prices to replace the warped pieces. The exact lot cannot be matched and Tim told me that it would be a warranty issue with the manufacturer. He told me this about a year ago! It is ridiculous! Tim is hoping I forget about this while keeping my money and not standing by his promise. I would not recommend using this company.

I have hired O'Sullivan to replace 10 windows in my home and re-side the entire house. Siding work…read morehas not yet started but last week the windows were done and I just had to write a review on the spectacular work O'Sullivan has done. Everyone I have worked with so far--Brian, Melissa and Tim--have provided outstanding service and support. The windows look incredible. I thought I was going to miss my old wood (super inefficient) windows and that vinyl was somehow going to look cheap but it couldn't be further from the truth. From a windows perspective, they only use quality products. The windows look incredible from both the inside and outside, and our giant picture window is a statement piece in our living room. I especially want to make a shout out to the window install crew, Vlad and his team. They were super professional, arrived and were done on time, and best of all, I can honestly say the house was as clean, if not cleaner than I had left it. Both my husband and I were expecting to come home to a construction site and that could not be further from the truth. Thanks guys! Can't wait for my new siding!

Just hired them for new roof and some trim work. Brian, owner is nice guy and came away from our 2…read moremeetings as someone who does good work. Reviews are solid. Expect to give him and his team a 5th star after the job is done

Brian and his crew just finished updating our home with new siding, windows, roof, skylights and…read moregutters. If you're looking for a contractor, look no further. Brian started the job on schedule and his crew worked all day/every day until the job was finished, always cleaning up at the end of each day. Brian is an honest guy who truly cares about his customers' satisfaction, and we felt his price was very reasonable. He often stopped by during the day to check in with us and his crew, making sure everything was going well and that his crew had everything they needed. We would not hesitate to recommend him to others, in fact, we already have!

Needed some work on siding and soffit repair. Got a fast responses and quote. Services rendered…read morevery quickly. I would use this business again.

Feliciano and his team did an excellent job with residing my house. Excellent attention to detail…read moreand did the work with consideration to the owner (start times, confirming I liked the style, overall timelines, etc). He even recommended things I did not think of (like getting new light fixture and mailbox) and installed it. He went above and beyond --Highly recommend his work!

Dennis is very punctual and very easy to work with. Great communication, always very responsive to…read moreemail and phone calls and keeping us up to date with the project. He installed 30 beautiful Harvey windows in 3 days. I will definitely recommend his service to friends and family.

Dennis replaced our old shutters and we couldn't be happier with the job! Our house looks so much…read morebetter. I had gotten a bunch of quotes he was very competitive, super prompt, and kept us in the loop through the entire process (removing the old ones, ordering and installing the new). We would absolutely use DPG again in the future! Quality work & happy to support a local business!

We hired Senco Home Services for our roof replacement. Unfortunately, the experience has been…read moreextremely frustrating and unprofessional. Our project remains uncompleted with a mudroom without a roof, despite us having paid the full amount of $13,000 for the project. What is most unacceptable is the complete breakdown of communication. Over the past few months, we have placed numerous calls and sent multiple emails; however, they have become entirely unresponsive, only occasionally replying to give us false completion dates. We were promised a timely and professional service, and instead, we are left with an unfinished job and a vendor who has essentially abandoned the project. This lack of accountability and disregard for a paying client is alarming. I cannot recommend Senco Home Services to anyone who values clear communication and project completion. Avoid the stress and look elsewhere.

In January 2023 I signed a contract for a new roof and in April paid the $4,900 deposit, but I…read morenever heard back about the install date despite repeated attempts to contact them. On May 27, 2023, I notified them that I had filed a Fraud Claim with my Bank to recoup the deposit, and that got their attention and they scheduled the installation for early July. There was minor damage done to an attic fan and a gutter issue they were supposed to fix during the installation. In October 2023 there was a (new) significant leak that caused over $1,000 in interior damage. They finally sent someone to fix the roofing issue but never sent the electrician to fix the fan. In February 2024, Chris showed up and explained what else he was going to do to fix the leak issue including re-routing a gutter and making a downspout larger. Between July 5, 2023 and May 15, 2024, I sent dozens of emails and texts and made multiple phone calls to three people at SENCO. In May 2024 I threatened to file claims here, with the Better Business Bureau, and the Tewksbury Chamber of Commerce. Within days they called me to say they would be by within the week to make things right. I haven't heard from them since. If you hire SENCO, expect to pay out of pocket for any damages.

t is my honor and pleasure to highly recommend Collins Custom Exteriors for your home repairs…read more There couldn't be a kinder, more honest, or better team to hire for the job! Rorrie responded immediately to my call after high winds caused extensive roof damage to my home. The insurance company recommended that I hire a contractor to make emergency repairs to prevent further damage until roof could be replaced after winter season. Knowing the imminent threat of more severe weather, CCE came out only days later to complete the temporary repairs. This gave me peace and reassurance given the situation. Such outstanding professionalism , compassion, and care was demonstrated... these emergency repairs were made on Christmas Eve! Thank you, Rorrie and team for not only coming to the rescue and being a top-notch roofer but for being a truly amazing person and someone you can trust. Best to you

We had a great experience with Rorrie and Collins Custom Exteriors. I highly recommend him and his…read moreteam. We moved into a house last year, and noticed this wintersome siding was pulling out. We had several other contractors who told us wehad to replace the entire side of the house, even though it appeared the damagewas in one specific area. Rorrie said they could fix it without having to rip everythingout. We had a few calls before the work was done where he explained everything in greatdetail (and with great patience). The work itself is complete, and the siding looks great. Theypulled back the areas that needed work, replaced the plywood that was rotted,and even helped buttress some of the framing. They then covered everything backup and repainted. At the end, they also walked around the house to point outany potential things to watch out for or that need attention. I definitely plan to use them again to fix any future siding issues that come up! Great work at a very good price! Highly recommend!