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    D E Stanley Home Improvements

    5.0 (1 review)

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    8 years ago

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    Brown's Custom Contracting

    Brown's Custom Contracting

    (47 reviews)

    Quick Summary: Jim runs an exceptionally professional business, and I would gladly hire him again…read morefor any job to improve my household. He is an excellent communicator, and his workers were not only courteous but very skilled at their respective jobs. He was able to finish my basement in a timely manner with high-quality materials. I could not be happier with the work Brown's Custom Contracting did within my home. Detailed Summary of My Experience: I contacted Jim initially just to get an estimate for finishing my basement, which was in a state that needed major work because the walls were made of cinderblock and the floors were complete concrete; it was a space that was probably best used for storage and I would not call it "comfortably livable." Jim arrived quickly for an estimate and helped me explore the possibilities of the space, even going so far as to note what would be difficult or expensive to pull off. Within days he provided an estimate for the job, which I found out during the process was a major ordeal involving many phases and individuals, so I'm impressed he was able to produce a price so quickly (and in the end it was an accurate price). I signed Jim up for the job because of his straightforward and pleasant attitude. In the weeks and months that followed (this was a major job, I want to note), Jim gave me frequent updates about what workers I could expect to come by and when/how-long they would be there. Every person who came onto the property was skilled and good about communicating what they would be working on, especially when they had questions about the possibilities of the space. Jim also handled all of the work involving the permits and he worked with the county to ensure everything was up to code. He also alerted me any time there was a change in plans or if there was a possibility of delay. Given how involved this basement-finish job was, there were plenty of opportunities for major hurdles, but the project was still completed in a timely manner, and it was always clear to me what was going on, what would happen next, etc. The final product is everything I could've wanted. Jim made efficient use of the space to make as much of it "comfortably livable" as possible. Even the water heater and HVAC unit were relocated with no diminishment in functionality just for the sake of making the basement as good as it could possibly be. I'm very pleased with the additional space my family has been given, and there isn't a single rough edge in the room. Jim's guys are the best and I highly recommend his service to anyone looking to improve their homes. I have included pictures of the job before and after just so you can see the quality of work.

    We hired Brown's for the rebuild of our deck after moving into our new home. It took a while to…read morecoordinate a time to meet with Jim, but he was very professional right from the start and provided the most competitive pricing for the job. As a property manager myself, I appreciated his clean contracting process - he'll print out two copies so both you and he can sign, he'll document the down payment amount and check number (and sign), he'll get his insurance agent to provide you with a COI right after, and keep you updated regularly throughout the project and will document any change orders with updated payment schedules. Our deck project became complicated by obvious grading/drainage issues and sunken footers at the adjacent porch that the deck is flush to, which caused our project cost to increase significantly. Some would say that the change in scope is a pricing tactic, and maybe it is for some, but not Jim. He carefully explained and showed us the issues, then helped prioritize them so we knew what really needed to be addressed and what could wait. His sub was great - always on time, productive as hell, and maintained a tidy worksite. You could tell the sub really cared about their work and Jim made it a point to stop by to check in. The end result is a beautiful deck that we cannot wait to furnish and use. The experience with Jim was so great that we will call him when we're ready to bid out our master bath and kitchen reno. He's a good human.

    Luis Handyman - Renovating

    Luis Handyman

    (17 reviews)

    Wow! Luis can do pretty much anything, and he does it all with professionalism and care! He did…read moreEXCELLENT work for us on several projects. The main project was to replace more than two dozen rotting boards and the steps on our 20-year-old deck, ensure the structural integrity of the deck, and jack up a corner of the deck that had sunk a couple of inches. He also power-washed the deck and the siding of the house that faced the deck. We also needed work done indoors. He repaired a door frame to a bedroom, fixed a broken storm door, replaced marble tile in our foyer, installed a missing sliding closet door, and procured and installed beautiful luxury plank vinyl flooring for a bedroom. He communicated clearly with us throughout every project, made suggestions when he saw something that needed improvement, and always checked with us when a decision needed to be made. In every situation, he did high-quality work in a very timely fashion. He always arrived when he said he would, made sure that the times were convenient for us, and always left the work area clean and organized. Luis is friendly, honest, communicative, reliable, trustworthy, polite, and highly skilled. We highly recommend Luis and his crew, and we would hire him again without hesitation.

    Luis did an outstanding job resurfacing my deck with new Trex boards and replacing the steps. He…read morealso suggested important ways to improve the structural integrity of my 35 year old deck. He was professional, reliable, and paid great attention to detail throughout the project. The finished result looks fantastic, and the workmanship is top-notch. He communicated clearly and completed the work efficiently without cutting corners. It's not always easy to find someone who combines quality work with fair pricing, but Luis absolutely delivered. I would highly recommend him for any deck or general handyman work and would not hesitate to hire him again.

    JLG Builds

    JLG Builds

    (7 reviews)

    We signed a contract with Graves to remodel our kitchen and both upstairs bathrooms. We were told…read more(AFTER we signed) that it would take 4-6 weeks for the cabinets to be ready, so this delayed our project until around the holidays. They were gracious enough, however, to replace our stove (which we needed for Thanksgiving) and fixed/patched a hole in the ceiling in advance of the project. So, that was nice. The problem, though, was that 4-6 weeks turned into FIVE MONTHS. We signed in October, and the project didn't start until March. I think in today's pandemic world, that would have been a lot more understandable given supply chain issues, but we were told this was a personnel issue on the contractor's side. Okay, whatever, we rolled with it. We lived with the old rooms for several years... what was a few more months? The remodeling went well, but instead of 6 weeks, it lasted 8 weeks. Again, not really our biggest gripe. We understand timing and how projects can get wonky sometimes. But, the problem here was, there was no communication from their side as to what the delays were and when we could expect work to resume. In fact, every update we received, it was after WE called THEM. We never received a proactive call from the company. Until... my first Yelp review. It was basically the same as above, with some errant backstory from another vendor that got confused into the mix. Then, we had a call immediately from the owner, within 24 hours of posting the review. So, why did our project manager use this same proactive outreach when working on our project? Why did it take a negative review to stir action? To their defense, half of the issues we pointed out (missing cabinet posts, leak from the commode, stain in the kitchen ceiling from leak/water damage, loose fixture in the bathroom). The other half (repainting the ceiling, loose bathroom faucet fixtures, loose commode not properly in place, dishwasher not attached to the counter and pulling on the paneling) were never addressed. Fast forward to today, and we have a leak (again) in the same commode because there is an unsecured PVC ring that was used to raise said commode for apparently no discernable reason. This has lead to a gradual leak that caused yet another hold in our ceiling, not to mention the cost of having the leak identified and resolved by an outside contractor. At this point, I'm not going to be pressured to recant my review. These are the facts and potential customers should be made aware of our experience. Each of the three remodeled rooms has lingering issues, some more severe than others. Aesthetically, the work was very well done, and we do enjoy the functional and well-working aspects. The parts that need addressing, however, have already cost us additional and unnecessary funds to rectify. This has been an overall unsatisfactory experience.

    James L. Graves Construction was great. I had two bathrooms remodeled and their work was…read morebeautiful. Mitch, the on-site project manager was knowledgeable, skilled and easy to work with. Kyle, the in-office project manager was always available and helpful. The job was supposed to take 3 - 5 weeks. They finished in three and a half weeks. I am very pleased with the remodeling job that they did. I can't recommend them highly enough.

    D E Stanley Home Improvements - contractors - Updated June 2026

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