They are always busy yet kind it's a breath of fresh air compared to Ca that's an all day thingread more

We went to get our cars registered... google routed us to the wrong location but we were told we…read morecould still get our cars registered there. Then we found out we had to pay at a completely different location... What a complete waste of time. You should be able to do it all under one roof . But no, apparently I needed to be driving around in the pouring rain, standing in endless lines only to be told I could register my car and get my plates but needed to drive another 40 minutes to pay at a different location. Yeah, I'm done. This can wait til next week. People are already stressed standing in line , forced to go to two different places to register vehicles isn't remotely efficient, sorry. Drove 40 minutes to pay the taxes on the cars but my husband didn't have his title so we have to wait for that now. What a mess. They don't make it easy ...Then I find out the crazy tax initially on your car, you have to pay yearly. I initially thought living in SC would be cheaper because Florida has outrageous property taxes, car insurance and home owners insurance. But we pay no state income tax, no tax on vehicles yearly .Also the utilities vendors charge outrageous rates in SC. . I'm starting to think this will be a wash, as they always find a way to get your money no matter where you live.

Great staff assembled here that are experts at their job. They are getting reviews that does not…read morereflect anything that I ever received here while seeking services for me and my family for decades. I always say if you want the best services a government agency has you (the customer) needs to bring a smile, a polite attitude, and an occasional thank you, and they will return it ten-fold. Thanks, Frank P. Summerville

There's something to be said in how the SC DMV is abusing the Real ID system. The number of people…read morewho live outside of SC, never had a SC drivers license, and are being told they now have to do a driving school, and pay all kinds of fees for traffic/misdemeanor offenses from so many years ago, some 20+ years ago, and reinstate a SC DL they never had is abuse-and a complete money grab. Not to mention notices that were sent to fake addresses, also supposedly 20+ years ago. The SC DMV employee, Diamond, was the most unhelpful, and to keep it real, a dishonest person we encountered throughout this entire ordeal. She attempted to provide partial information (that's being kind, to be honest, she was very dishonest) until we asked for the notice via email while on the phone. Sure enough it was mailed to a non-existent address, and she gave partial information until we had the notice in front of us and she was confronted. She'd initially said "just pay the $100 fine and you'll be good to go". Obviously that was completely inaccurate information that she knowingly gave to get off the phone until she had no choice but to actually address the situation at hand while never acknowledging the notice was mailed to a non-existent address. She also sent the notice as a picture rather than an actual letter (but that's SC for you), so I doubt the legitimacy of it in its entirety, not to mention it's undated. When she was told this was never part of the sentence from the Judge, she stated it was "implied consent" due to a BAC level in 2002, even though the judge (of a court that no longer exists, nor do these records-convenient) thanked this person for their service as he was about to deploy and had just come back from deployment, and then imposed a fine and sent him on his way. Never a mention of implied consent through the entire process, and conveniently proof cannot be provided. Now hundreds of drivers, primarily veterans, from nearly every state in the U.S., have their drivers license held hostage by the SC DMV, jumping through hoops, paying hundreds out of pocket, likely close to $1000, due to SC's untrained staff, their antiquated systems (because let's be honest, most systems will stop you from mailing something to a nonexistent address-and would also be able to accept online payments rather than mail only check or money order), and obviously some type of money grab. For those who went to court 20 years ago, paid their fines and went on with their life, only to find out SC has a hold on their drivers license all these years later is wild. Imagine doing something in your early 20s, paying for an attorney, taking care of everything immediately, as instructed by the judge, only to find out in your 50s that the SC DMV is a disaster and will impact your life, and hundreds of others, in a major way. When we encountered this, my immediate response to him was "it's SC so there's no doubt they've done something ridiculous". Well....that was indeed the case. Here it is, only two weeks into all of this, and already $700 out of pocket for something that was taken care of in 2002. There will be more to come on this, as this abuse of the Real ID system needs to be highlighted. SC needs to be accountable for this nonsense.

Nothing changes in this place. I couldn't renew the registration of my car because they "had no…read morerecord" in their system so I had to go to the county office first and have them generate a tax bill and pay the property tax and only then come back to the DMV in the same building Monks Corner I had to bring the stickers and registration from previous years for them to find the vehicle so they can generate the "registration" and give me a sticker with the August 2026 expiration date When will someone reorganize this incredibly inefficient bureaucratic white elephant 10 windows but only 3 people working, 55 minutes of my life gone forever because I have about 20 people ahead of me

The DMV is connected to the Treasury and Auditor, which made paying bills and providing paperwork…read moreto the appropriate staff quicker and easier. However, the downside was that the line at the DMV was very long. What contributed to the long queues is that folks came in unprepared, holding up the line. While I understand that that is the nature of the DMV, it doesn't mean it has to be this way! I hope that staff will look into optimizing their operations like how the DMV in Ladson did, which is asking each person in line what they need assistance with before they ever reach their seats or stations.

Had an appointment this morning at the Monroe DMV to get my REAL ID. The employees could not have…read morebeen any nicer or more accommodating. I was in & out within 15 minutes & they were so professional & it couldn't have been a smoother experience. Highly recommend this office.

The best DMV experience I've ever had at the Monroe location. In and out in 10 minutes with an…read moreappointment. Decently friendly and fast. All you can ask for with a dmv!

Spoke to DEENA on the phone who assisted me step by step as I recently moved to GA and need…read moreassistance registering my car. She couldn't be kinder and smiled throughout the service. We need more people like DEENA in customer service

It is a cruel scenario that every year for my birthday month my car tag expires. I should be…read morecelebrating and opening presents and trying not to feel so old. But instead I am reminded that I need to either go online or in person to renew my tag. Because there was a change of mailing address, I did not receive my renewal notice in the mail so I knew a trip to Peach Orchard road was a coming. I have to say, I was pleasantly surprised. I walked in and an electronic screen asked my purpose for being there. I pressed the appropriate button and my paper ticket popped out. I sat down and listened for the next number. It was 10 in front of mind. I was not hopeful. As I sat there, I soon observed an employee whose job it appears is to answer questions and help people make the right selection when checking in. That is thoughtful. But I still anticipated a long wait. I began catching up on the local news when all of a sudden numbers were being called out over the intercom. Sometimes two at a time. In less than 20 minutes, I was seated across from someone telling her I needed to renew my tag. In less than 5 minutes I had not only renewed my tag, but updated my mailing information and phone number. Talk about efficient. I left impressed. If you live in Richmond County, this is the place to go. Trust me. *Insider's Tip -They will ask for an acceptable ID (driver's license, etc) so be sure to have it on hand.

Who else like myself hate going to the DMV?…read more I must say this was the best professional service I have gotten while going to Motor Vehicles. After waiting nearly 10 days for an appointment today was the day. As a new resident here in NC I'm not too familiar with directions yet, so I went on and put the name of the place in the gps. Come to find out there was one near my area. When I get there my appointment was at 1:30 Pm so I was on time. Easy access to find parking. When I go inside there is an armed security guard, by the entrance, there was a line with about 15 ppl ahead of me but the line was moving quick. They called the people that had an appointment to the front of the line. I was up next. The older white lady did not grab her name took care of me. She was very polite and informative. When I hand her my documents come to find out I went to the wrong DMV. She quickly took actions into finding out if she can help me or not and she did. Took my documents to checking everything made sure everything was alright. There was also an African American guy next to her, he seems to be the one in charge he was helping ppl fast on the line and very professional. I waited about 20 minutes to get called. I went to the booth number 11. Was a nice lady will soon updated it and get her name the teller. She was calm, nice, and very helpful. Help me with my license and transfer. I'll give this place 5 more stars if I can I'm really happy to know we have a professional DMV in my area.

I needed to get my Real id and wasn't sure how long it was going to be. As it was I walked right in…read moreand got my number. Within 10 minutes I was called up and the gentleman asked for my info. By the time he was done and I was walking out I don't think I spent 25 minutes inside! And I showed up at 11:30!!

Recently moved here and the service I received great and was fast. They were very helpful and…read morepatient with me as I gathered my paperwork to finish the process of getting my license.

Georgia has a fair number of online services. They do require you to present hard copy documents to…read moreget a new license, of course. There was an option to fill out an application online, so my question having done that was if I brought in all the documents they asked for (with a few extras on hand just in case), would everything go smoothly? And it did. I was subject to an initial greeting where my purpose for being there was verified and I took a number and got in line. In the middle of the afternoon, it was less than ten minutes before I was seen. Presenting my stuff, doing a couple of quick tests, and paying a pretty reasonable fee, I was out of there in probably less than half an hour total. Now, some people have more complicated situations, and some people clearly don't check out all the online resources before coming, but at least from my perspective it was a pretty smooth experience and the people working there seemed like they knew what they were doing.

What a GREAT experience! I had scheduled an appointment back in October for a Drivers License…read moreRenewal and name change at this location. My appointment was at 9:30am. Arrived at 8:55am, was seen at 9:05am and walked out at 9:20am! My interactions with the receptionist to the worker who helped me with my license, was very pleasant. Everyone was efficient and friendly. If you had questions, they were more than willing to answer your questions in a polite manner. Facility was very clean and had plenty of parking. A lot of signage to help you navigate your way in. A bit on the smaller side but they move swiftly so it never got cramped when I was there. I wouldn't mind returning to this location.

I looked to register my car and North Carolina, from out of state. Didn't have the correct…read moreinformation to register, what I was directed what I needed to get properly registered by one of their agents. She was very good polite and provided me with good information.

When I don't renew my vehicle registration online, this is the DMV office that I frequent the most…read more There was definitely a long line when I dropped in on leap day, but the staff did a good job with keeping things moving. I really enjoyed listening to the lady who was handling the title line. She was very informative; though some people would have to return, she explained what they needed to do & what to bring back or who to bring back with them.

Line is always long with no chairs for those who can't stand for extended lengths of time.read more