Ehhhhhhhhhh...... I think giving this DDS 3 stars is almost…read moretoo generous. I haven't been in here in about three years or so, and that was when I first got my Georgia driver's license (purely because my home state license expired, and I could not renew it online). This DDS is usually VERY crowded, and quite noisy as well. The way they do their system is kind of funky, and a little annoying, but if you can skate through on a weekday during everyone's normal working hours, you shouldn't be in there too long. I went a couple weeks ago on a Friday afternoon to get an endorsement added to my license, and it was fairly painless for the most part. The employees are definitely hit or miss, sometimes you get a super nice one and sometimes you get a... not so nice one. Either way, I make it a point to not go to this DDS, but it was the closest one to where I was at the moment, so I just decided to stop there.

Nicole M.'s review posted 2 years ago referring to a visit from 3 years ago means that her review…read moreis possibly from about 5 years form the date of my writing this review in 06-2019. I have had to visit this location on Mike Padgett Highway several times this year. When Nicole wrote her review I would agree with her. However they have added someone who asks while you wait in line "Why you are here?". This addition is incredibly valuable. In the past I have watched people wait in line only to be told they are not even in the right office or being told they need a document they don't have with them after waiting 1-2 hours. Since adding this person service has become highly valuable. Things stay moving even when fully loaded. Customers are much happier knowing their wait has been minimized even before they get to the counter. Also that person can direct customers to online features they can use while waiting in line. They have even added two computers terminals for this process and often people just start helping each other. So even that 80-90 year old grandma or grandpa can be assisted in a way that gets them through with a kind of speed I have never witnessed before. I used an online feature before coming in, that's right from home, got a number, sat down and was called in 5 minutes and helped in about 2 minutes. If they maintain this level of service I will raise the rating from a 4 star to a 5 star.

The office in the Publix shopping center is terrific! Yea, no one wants to go to the DMV, but they…read morego out of their way to get the job done as painlessly as possible. Great service!

This review is for the West Augusta Location on Washington Rd in the Publix Shopping Center. I…read morehave been to this office three times in the last year. I was greeted as I walked through the door and promptly made it to the counter. I was served by (to be named later). She was cheerful and courteous and rapidly processed my documents for vehicle registration. I have never had such good customer service at a County office. Usually you dread going to these places, but not here. Friendly courteous and competent! Totally refreshing...

Recently moved here and the service I received great and was fast. They were very helpful and…read morepatient with me as I gathered my paperwork to finish the process of getting my license.

Georgia has a fair number of online services. They do require you to present hard copy documents to…read moreget a new license, of course. There was an option to fill out an application online, so my question having done that was if I brought in all the documents they asked for (with a few extras on hand just in case), would everything go smoothly? And it did. I was subject to an initial greeting where my purpose for being there was verified and I took a number and got in line. In the middle of the afternoon, it was less than ten minutes before I was seen. Presenting my stuff, doing a couple of quick tests, and paying a pretty reasonable fee, I was out of there in probably less than half an hour total. Now, some people have more complicated situations, and some people clearly don't check out all the online resources before coming, but at least from my perspective it was a pretty smooth experience and the people working there seemed like they knew what they were doing.

--Location/Parking-- Limited parking in the front and back…read moreof the building. The parking lot looks to be used for truck driving testing when I was there. --Ambience-- Typical 60s office vibe with plenty of chairs in the center of the wait area. --Service/Staff-- Staff was friendly in helping with all your DMV services --Food/Products-- Varies depending on if you have your paperwork ready. --Capacity-- Can hold over 30 plus people, but be warned if you are coming in during lunch time. --Overall-- One of the hidden locations in South Carolina which gets you in and out quickly, but avoid the lunch time crowd.

Trash customer service. Women Employees would rather give you and attitude then an ear to actively…read morelisten. I paid 300 dollars because the employee didnt know how to listen then was gaslit and dismisse. Horrible impression of this state from a veteran trying to register. Do better South Carolina! Catch up!

DMV in Ballentine SC, between Chapin and Irmo…read more I have found this location to generally be able to get in and out with not too long of a wait. Upon entry you speak to person in booth that issues a paper ticket number like a deli. The numbers are different based on what service you say have come for. There is a large seated waiting area where you fill out form given with provided clipboard/pens lined on wall. Numbers are announced over loud speaker and displayed on TV screens throughout listing up to 6 numbers. There are around 6-7 active counter windows distributing the service varieties. I find the wait during weekday mornings to be between 15-20 minutes before get to a window. I would not count on short wait times in afternoon close to end of day as I've witnessed the line out the door just to get the paper ticket. The employees at windows are jovial as can be considering it is the DMV, I have not had a bad experience. One negative beside occasional long waits is sometimes they will direct you to stand and wait. I do not think the ticket system has always been used here but the implementation has been a big plus.

Calling this DMV will result in staff hanging up on you. Two times in a row I have called, sat in a…read more20 minute queue, I reached staff and told them my situation and they immediately hung up on me. Second time, they picked up and hung up on me without saying anything. I have spent 40+ mins trying to get in touch someone to fix my issue. I am out-of-state and cannot go online because it is a complicated situation. I am very disappointed.

They are always busy yet kind it's a breath of fresh air compared to Ca that's an all day thingread more

We went to get our cars registered... google routed us to the wrong location but we were told we…read morecould still get our cars registered there. Then we found out we had to pay at a completely different location... What a complete waste of time. You should be able to do it all under one roof . But no, apparently I needed to be driving around in the pouring rain, standing in endless lines only to be told I could register my car and get my plates but needed to drive another 40 minutes to pay at a different location. Yeah, I'm done. This can wait til next week. People are already stressed standing in line , forced to go to two different places to register vehicles isn't remotely efficient, sorry. Drove 40 minutes to pay the taxes on the cars but my husband didn't have his title so we have to wait for that now. What a mess. They don't make it easy ...Then I find out the crazy tax initially on your car, you have to pay yearly. I initially thought living in SC would be cheaper because Florida has outrageous property taxes, car insurance and home owners insurance. But we pay no state income tax, no tax on vehicles yearly .Also the utilities vendors charge outrageous rates in SC. . I'm starting to think this will be a wash, as they always find a way to get your money no matter where you live.