I loved getting my glasses here! They have a varied and gorgeous selection. I got a Vera Wang frame…read morethat I'm in love with. The service was quick with processing my prescription and my insurance claim. I was in and out within 45 minutes. And my glasses arrived within three business days. They were really nice and helpful with helping me understand what my insurance covered. Highly recommend for optometry!

This a large practice for all eye care and preventative screening. I have a primary doctor, but…read morehave electively seen others in the practice since my care is fairly simple. The waiting area is large and generally busy. Be prepared to wait, in stages, from your initial check-in, to another area for post eye dilating drops to kick-in, and of course in the examination room. Other then that no complaints and I'm grateful for their service and every member of their staff. Off the waiting area is their Optometry shop with a full range of eye ware for all ages and activity levels including eye ware for sports enthusiasts.

I will begin with the outstanding care that I received from both of the Doctors. I have known them…read morefor so many years and the staff always are very welcoming with great eye contact and a smile. I was very pleased that Dr. Paul Gaudio was very thorough with my eye exam. He was able to point out right away that I needed surgery on both eyes. Mary one of the staff sat down with me and explained everything and the process that I need to follow. She also scheduled all my appts. that I needed after surgery. The office experience that I had with the receptionist was just Outstanding with a smile and answering all my questions professionally. I have referred other people there and will continue to do so!!!! I will rate this place a five stars!!! Thank you

Excellent care from initial visit through post-surgical care. Dr. Nicolas was recommended to me by…read moremy primary care doctor who had her own corrective surgery done by Dr.Nicholas. High praise for his care and manner. Office staff is also nice to deal with....pleasant and patient.

The "doctor" there performed a procedure on my eye. I was…read moreliterally screaming in pain, and ALL he did was to keep telling my "I'm sorry". Needless to say, my vision is WORSE in my eye than before this painful and expensive procedure. The doctor is arrogant and incredibly condescending. The office is overbooked and you can easily expect to spend at least 3-4 hours there. For me, forget it!!!

Unsure about the quality of care. A bit impersonal. We constantly have to pry information from…read morethe doc. Wait times are terrible. Had a 2:00 appt and the doc showed up 4:45. Abysmal schedule management, not the first time a long delay occurred. I would liken the experience to "Big Box" eye care. The doc comes in after at least 2 hours of waiting, mumbles into his laptop in medical jargon, chats with the technician and leaves. A terrible patient experience. Update: yet another abysmal patient experience today. 2 1/2 hours for a basic clinical procedure. They way overbooked and shuffle patients around the internal waiting rooms with very few updates as to when you will be seen. Maybe it's time for a new doc?

I just finished my first eye appointment with Dr. Khaliq. And I am quite pleased. Dr. Khaliq lives…read moreup to a lot of the fine words other reviews have written about him here and elsewhere. He spent quality time answering my questions without rushing me - this is a big deal for me - but even more importantly his answers rang with intelligence & experience & compassionate sincerity. He came up with a solution for an issue I have been having with binocular alignment, and he did it in a way that the two previous eye-doctors with much fancier offices couldn't see. Guess even eye doctors can be blind to some things. An example of the compassionate attitude present in this office: I am considering LASIK and I asked him at the end, "If I was a family member of yours and said 'I want to do LASIK', what would you say to me about the surgery?" He earnestly said: " I consider all family and patients the same, so no need to worry - and I'll tell you..." This attitude was backed up by his receptionist who told me a story of how he had dramatically helped her and seen her free of charge when she didn't have insurance - now she works for him, full-heartedly. Good crew here. Humble office, simple room & everything you need: solid intelligence, experience & good heart.

From the owner: Dr. Khaliq is a board certified ophthalmologist and fellow of the Royal College of Surgeons. He has…read moreover 30 years of experience as a private practitioner and is affiliated with most hospitals in the Greater Hartford area. He places an emphasis on compassionate medicine and prides herself on giving his patients the most personal care possible. In this vain, Dr. Khaliq personally handles all stages of your eye care from the moment you walk into the office. Dr. Khaliq has performed thousands of procedures from in-office surgeries to corneal transplants. Some common procedures are routine eye exams, Contact lens fitting, dry eyes, cataracts, Glaucoma, Corneal transplants, Strabismus (cross-eyes), laser surgeries, and cosmetic procedures (droopy or baggy lids).

My son ended up with metal fragments in his left eye on Tuesday. We were able to seen in your west…read morehartford office on wednesday. After all the check ins we were seen by a dr. very quickly they entered his eye with medical tools without much communication regarding what would be happening in those moments. It was FAST. Only some of the fragments were able to with what seemed like some ease. The dr we had needed to then dig around deeper under a different layer in the eye which he stated while as he was pursuing the remaining pieces in the deeper layer. My son felt this and communicated the pain notably to the dr. Unfortunately my son suffers from Vaso Vago Syncope, which we both said at that time and became very light headed lost all his color and stated he felt he was going to pass out. A break was taken and an additional attempt was made to dig deeper shortly after but without success. We were wrapped up pretty quickly from there and told that he would could experience some pain following the wearing off of the numbing drops. We did ask for an additional drop so we could make it home without pain. This was administered because my son stated he was already in that pain. The drop was applied and ointment/sav of antibiotics was given along with an eye patch. A follow up procedure was booked for Friday, two days later, which we haven't attended just yet, its tomorrow. However, my son has deteriorated since then (today is Thursday) he cannot have a single shred of light hit his good eye OR his bad eye. Light to the good eye shoots off pain to the bad eye and it's entire socket. Today we had to complete HIPAA paperwork over text before I could assist him by communicating on his behalf. He did this, barely 5 documents, couldn't see. We attempted together to both speak to a nurse or one of the Dr's there to attempt to communicate all that is being experienced and the pain that he is in at this stage (the night and day after initial procedure - so Thursday). IT IS SHOCKING to spend an entire morning of calling and not being put through to an actual medical professional. Not a staffer at the desk....a nurse or a dr. We were told refutably and undeniably that we would not be able to speak to anyone out side of the people answering the phones in the office at the front desk, that "maybe the Dr would see their messages but it doesn't guarantee a call to us". So we are still waiting for this which doesn't appear to be forthcoming. In the meantime he's deteriorating even more and needed something for pain at this point. Called them again and this time asked for something for pain however we were met with "oh, we don't give pain medication to our patients, the drs are not allowed to prescribe this. We will have to send out a request form to your PCP and you will have to follow up with them". At this point I had to cancel the rest of my clients and drive down to the PCP's office to check out if they sent the form. The staff at our PCP's office seemed to reel in their heads while they themselves were trying to understand how a surgical eye center could perform such and intensive procedure in an office there without being able to support potential repercussions of such procedure without having ability to provide an RX for pain? They gave an RX for antibiotic? The form did ultimately get received and our PCP gave our son something to help ease his pain but what in Gods name is happening here? You can knowingly leave a patient in this position and call it game? I tried to call again to the eye drs. once more a few minutes prior to sharing this information. I wanted to see if now that we have a completed HIPAA if could please speak to a nurse about his current condition or a dr. I was told "NO" "unfortunately, no. We do not have the ability to allow you speak to anyone, there is no one that can do this for you. You do have your appointment in the morning tomorrow here and you can opt to not come but if you do that WE ARE NOT LIABLE so you know, it would be on you" So here we are. In a basement. No communication, no help, no service. Only help from our own PCP who can do nothing more for us. I am not the type AT ALL but a visit to a lawyer will be forthcomin

If you enjoy to have your time wasted by rude medical "professionals", then this is the right place…read morefor you! Waited an hour and a half for a 4 minute visit with the doctor. This place was not worth the $60 copay.

Dr. Feng is extremely well qualified, knowledgeable and compassionate. She works super hard and…read morecares so much about her patients. You are in good hands with her!

Dr. Paula Feng is an exceptional ophthalmologist who combines outstanding expertise with genuine…read morecompassion. She takes the time to explain everything clearly and makes patients feel comfortable and confident in their care. The entire office is professional and welcoming. Highly recommend Dr. Feng for excellent eye care and surgical expertise.

Dr. Boolbol has THE WORST "bedside manner" I've ever experienced. I would NEVER EVER recommend…read morebeing seen by him. He came across as rote, uncaring, and not helpful. If I asked any clarifying questions, he would close his eyes & drop his head. If I even said "ok" while he was explaining something, he would do the same. WOW. This was early in the morning, not that a MD should ever behave that way, it's simply rude! He's awful, patient's beware.

He could fake it that he's concerned re: that his patients are his and wants them to call him if…read more patient is in terrible distress as opposed to picking up the phone calls and telling patient that "Oh, no I'm not / sorry wrong number." Yep, let your patie Patient knew they had the right doctor. Patient called back and left message to please call, something was terribly going wrong . Unable to move? Was in a drunken like state, couldn't walk well without falling into something, would wake up with searing head and neck pain. Today patient woke again, unable to move and fell out of bed, because patient was unable to move, bleeding from the head and breaking ribs. Yep,I