I said it before and I need to say it again. My lawyer recommended Don and his team to sell my home in Broadheadsville. They came in and helped me do everything. They charged me a fair and reasonable amount of money to clean out the property to get it ready for sale. They were professional and communicative every step of the way from beginning to end. I was shocked at how flawless they made this entire experience for me. I'm eternally grateful for this company! read more

Rude as hell in the leasing office!! Asking for more information and I was met with attitude. Not to mention all the hidden charges that aren't even mentioned on the lease. I'm running as far away from them at possible and you should do the same read more

They are NO GOOD. Would Not recommend this company to anyone. They lied in court. Made me pay triple the amount to move in. To a mildew infested little so called apartment. With Horrible conditions I found out later. That was never fixed in my stay. And when I moved out. They kept ALL my security money. Over $4,500 and did not give it back to me. I am Sueing them for my security money back. The grounds were never kept safe. A ton of Voilations on the property. I have pictures of the Horrible conditions at one of there cites. read more

Disgusting enough to create a Yelp account to let other know....BEWARE!!!! I have seen several properties under DNA Property Management and all I can say is sketchy and gross. Not only do they have a weird self tour process but I can see why no one wants to go to these units, they are disgusting!! All 4 of them of reeked of mildew, infestations, totally and unequivocally not cleaned in the slightest for anyone to view. I cant imagine a single lady living in any of these units. The last house I went to visit had mouse dropping in almost every single cabinet! The lockbox i used to enter to property was pointless considering they had open doors to the unit anyway. Broken doors, janky locks, SUPER SKETCHY. None of the lights worked and seemed like the place was abandoned! How do you have a tour and the power isnt even on especially if they are going to charge $1500 a month!! For what?!?! Im genuinely amazed how a company can get away with such poor conditions for the potential renters, i can only imagine how bad it is for the poor people who are under a contract with DNA. Huge red flags. Your tours will feel like your about to enter a horror movie scene. Cigarette smoke, mildew, mouse droppings and the feeling youre in a squatters home. Ive never rented from DNA, but I dont need to rent anything from them to understand they are the reason landlords get a bad wrap. The epitome of a management company that does not care and has clearly lost its path. read more

Do not trust this company. They do not honor contracts. They will do anything they want with the tenant's lease and their contract. false statements often and Trust no one. If you decide to go with them. Good luck to you your money and the tenant. There's no diversity and inclusion in this company. Be alert and beware people of color. Not to mention. The company contract expired with me and since I no longer wanted to conduct business with them, they canceled the tenant's contract. I hope they landed on their feet. I am sure I will not receive my monies. Don't do it people! misery loves company. read more

All potential renters beware! DNA management is unscrupulous in the practice of renting homes to unsuspected renters! Make sure you see a print out of all previous complaints in regards to mold in their rentals Since I left the property, nearly four years ago, on Gingerbread Lane, in East Stroudsburg, PA, there have been two more Unsuspecting renters, who eventually had to move out due to the mold issue to my knowledge has never been rectified! After notifying them I had to move all of my personal items that were not destroyed by mold, into storage! They have the unmitigated gall to sue me, even though they got first last and security deposit from when I moved in! If you wish to speak to me please answer this message me perhaps we can compare notes if you took photographs which is what I did! read more

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This company is AWFUL. Only a few months into my rent the ceiling collapsed and almost hit my daughter. It took them about a month to repair with no remediation. Just 'closed up' the hole. Meanwhile one of their managers told me "black mold is safe, it only effects you if you are allergic". I demanded to move out because I was pregnant and had 3 children already exposed to this mess! They not only took 3200 from me (first and last months rent) but put me in collections for 1000. I have a video of how clean I left the house. I also had to take out a loan just to be able to move out of this place because of the health hazard it imposed on my family. DO NOT RENT FROM THEM. If something goes wrong they take no responsibility. I would post 0 Stars if I could. Please review the photos below. Dawn acted like she was concerned but in reality did not care at all. read more

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The home we're currently renting was sold to someone who hired ​DNA to manag the property ​and it has been HELL ever since. We have no idea who the new owner is. Haven't been able to talk to this Tasha person who is the rep for our property one time. And we're being told that our new leases will be month to month. With no guarantee that we will even be able to stay at the property much longer. DNA are the WORST and nobody should EVER deal with them. Avoid at ALL COSTS. read more

If you're going to sell or rent a house please do not utilize this company. This is the worst real estate agency I've ever dealt with. I was searching for about two months for a house to rent. I used trulia, apartments.com, and realtor.com to help me with my search! I found a couple of houses probably over five houses managed by DNA ! In those two months I have called maybe 15 times I've left numerous voice messages, once I called and actually got an answer.... he said he was gonna look up the house and call me back... (he never called back)! I've spoke to the Receptionist on plenty of occasions inquiring about different homes and she stated a realtor would give me a call which never happened !I even went up to the office to see if I can get a showing of the house no one helped me no one ever called me back! No one has even given me a application! read more

My husband and I have been calling and messaging this company for weeks. We have yet to receive a call back or even a date and time to view any property. When I did get a lady on the phone the minute I started to ask questions she cut me off rudely and said " wait I have to transfer you the the leasing department!" yet another recording and then i received a text message and they hung up. And just like that the process starts all over. The only thing they care about is getting your money for the application fee. WORST EXPERIENCE EVER!!!!!!!! Its even more frustrating when every rental site you go on has multiple properties listed from this company and when you try to contact them you get know where. Trying to find a place to live is stressful enough, their false advertising shouldn't be an added stress... read more

I would never recommend this company to anyone. I had the worst possible experience with them. They will take your application and leave you hanging in the sun. I've never come across a place or a specific department who doesn't want to do their job. Ms Maria Melendez in the applications department declined my application before actually reviewing information. When I called to ask why she screened my call for two days. I had to get in contact with her supervisor for her to tell ms Maria Melendez to actually pick up the phone. But unfortunately I got lied to. The person I spoke with was just a regular secretary playing supervisor. To be told I needed something to say satisfied on a court document. Which actually wasn't needed because my case never went to court and the claim was dismissed/withdrawn by the plaintiff. So a miss understanding between court makes me ineligible for service from this company. But I told dna property management the same thing my previous landlord and what the courts had informed me of. So your telling me it's okay to steal a applicants money for a application that doesn't get processed the correct way. read more

Do not rent from this company they hide mold and lots of it they had my 3 grandsons living in a mold infested house for over a year. Last week all the sewage came up every drain and flooded the house and the very next day the ceiling in the bathroom came crashing down thank goodness no one was in there because of the flood there was sewage floating around the house they lost everything. My daughter in law took the kids to stay in a hotel. They should be shut down and the health department should seal that house so it cannot be rented to another family. My grandsons were exposed to all that mold and have been sick since they've been living in that house these people are heartless and selfish they don't care about people health or safety. I'd like to see changes brought up on whoever is in charge court order them to take they're family to live in that house and expose this company for what they really are. read more

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I gave one star, even though I would have preferred to give no stars at all. This company is the rock bottom WORST! You can't ever get an agent on the phone, and when you do, they say whatever they have to in order to get you off the phone as quickly as possible. I'm missing out on rental listings that I think look good, simply because nobody there is helping me at all. As well, they don't do anything they say they are going to do. Absolutely TERRIBLE! read more

This company manages the community I live in. They work for US, but they are so rude you'd think WE work for THEM. Every email they send is rude, and the people are obnoxious. I was renting my unit and the renter used them as their co called "realtor". They were extremely unprofessional. My tenants asked if they could put up a bird feeder. I said yes, of course and their "realtor" said absolutely not! Excuse me....I own the place, I make the rules! DO NOT HIRE THIS TERRIBLE COMPANY! read more

Very unprofessional. I applied for an apartment and they showed me a whole in the wall because my credit was not good enough. They lied and said another person beat me to the application and then they admitted he had better credit then me. So they denied me. Never sent me a letter and the agent Pat was skipping town, everyday. Debbie manager's assistant was very rude. Lost 45.00...complete waste of time. They discriminate against people and I will seek counsel for false advertisement. Be aware realtor's here cherry pick who they want to give attention too. read more

NEVER deal with these bunch of heartless crooks! Paid my money, signed my lease and was all excited to move into my rental. Two months later, sheriff notices were on my door...why? The house was under foreclosure! Can I get out my lease and find somewhere else to live? No or they will sue me for breach. And that's just one of the MANY issues I dealt with while under them (and let's not talk about the HIGH fees they slap on for almost everything u can think of)! But for them to watch me uproot my family as a result of the foreclosure WITHOUT finding me somewhere suitable and livable was the final draw! I haven't found anywhere to live yet but at least I won't be dealing with this unprofessional, DREADFUL company again...I will live in my car before I even THINK of dealing with them! read more

Stay Away from these people. Possibly my worst experience ever. Customer service is horrendous esp in the Tobyhanna office! The realtor there didn't care about our situation all she wanted to do was put us into an overpriced,mold-smelling cabin and when we didn't take it,didn't return our calls for further listings..Stay away! read more

D-N-A is a wonderful company to work with and I love renting with them!

The absolute worst experience I have ever had. This place doesn't care about anyone but themselves. I paid my rent early every month and was treated like trash. There was a month they lost my rent. Luckily i had a receipt. There was a month when my daughter was in the baby icu and I was told life goes on and I needed to pay a utility bill that wasn't even due yet. Please stay away. I was a renter and I'm so glad to be done dealing with this unprofessional office. read more

We have been renting with DNA for 3 years now and they have been fairly good to work with. They quickly fix repairs and we've never had a problem with billing. The only complaint I have is that they do increase the rent every year which forces us into signing another full year lease instead of being a month to month lease after 1 year. They offer month to month at 20% higher rent rate. read more

We were potential rentors who were lied to repeatedly through the whole process. They misrepresented the property and kept our deposit for a property we did not end up renting and did not sign a lease agreement for. The staff in this office are unprofessional and do not know how to return phone calls. Thank God we did not end up renting through DNA! read more

DNA Property Management Co is disgusting!!! I rent an apartment from them. I pay the rent early. They take the money. That is the only thing they are good at. Forget their slogan they are the watchdogs of management and they are good at customer service. I would like to make them stay in one of their apartments for a month and smell the mold that grows there from the leaky roof it took them two months to repair. I've been calling for 7 months to have them repair the ceiling where the roof was leaking and they haven't done it yet. I actually had to file a complaint with the better business bureau to get them to fix the roof.. Pathetic. NEVER EVER rent from this company read more

I also had a horrible experience. we saw two houses, and they were smelly and dirty. the realtor Mike was very unprofessional, and discouraging. He spoke to us like we were children, forgot the lockbox/key to the houses, had a nonchalant attitude. was on his phone the whole time. forgot the prices of the houses he was showing, had the audacity to tell us that we could not afford, what we clearly would be able to. (discouraging) and after wasting our time, proceeded to tell us how valuable his time was, and that there should be a limit to how many houses he can show (after only seeing 2) if we don't purchase something soon. He clearly doesn't know his job description, and was very quick to suggest we find another realtor/company. take his advice you will find better agencies to buy/rent houses. i WOULD NOT suggest DNA property management at all. read more

I had a problem and had to phone on a Saturday. I left a detailed message. Hours later when I got a return phone call, it was a man with a really bad and snotty attitude who spoke to me like I was an idiot. Thank God I will be gone at the end of the month. read more

Currently renting a home through DNA Property Management. They have always been very attentive with any issues that have arose. I will continue renting with DNA next year. read more