I recently closed on my first commercial real estate deal. I worked with both Joel and Kelly and highly recommend both. I met Joel (the broker) when I was doing initial market research, and had no intentions of buying right then. Joel spent hours with me, showing me properties, giving me his opinions, and answering my questions. When I was ready to seriously look for a property to purchas months later, I worked directly with Kelly, the agent who handles deals in the Allentown area. She is very responsive, responsible, prompt and hard-working. This was actually her first commercial real estate deal also, but she was able to apply her expertise in the area, with some guidance from Joel, seamlessly. We had many unexpected bumps in the road (related to the property and to the seller), but she was able to guide me through them all and ultimately close the deal. This included working through the winter holiday period when she was otherwise on vacation! The only issue I had with her was a communication lapse regarding the timing of the home inspection, but she responded very well to feedback and was able to work with us to move forward. I therefore count that as something positive because you can't ever expect perfection from a person or situation, but it is very important to work with someone who can adjust to feedback, rectify the situation and move forward, and that's exactly who Kelly is. A couple other bonuses of this brokerage: - They use electronic signatures. In the 21st century, I don't believe you should work with anyone who can't work electronically. - The other professionals in their network with whom I have worked so far are also excellent. Aside from a realtor, you may also need other professional services, and it's always nice to have someone introduce you to people who are good at what they do. read more