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16 years ago
The women doctor is not compassionate to peoples feelings . The waiting room needs to be bigger and more friendly and welcome. The receptionist is very helpful and hardworking and she gives you a service with a smile. read more
1a St Pauls Road
London N17 0NJ
United Kingdom
Tottenham
020 8801 2914
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Hours
What time does D Suri open?
What time does D Suri close?
Does D Suri have free WiFi?
Yes, D Suri has free WiFi.
People searched for Family Practice 175 times last month within 15 miles of this business.
My GP practice is somewhere else, but I come here for blood tests, and was extremely delighted to…read morefind a well-organised place that did not keep me waiting long. I was in and out within a few minutes! Now I am thinking of registering here to see a doctor, but probably not, as the parking is very minimal and always presents a headache as there is usually nowhere to park.
It can be pretty stressful moving to a new area and trying to work out which of the many GPs are…read moreworth signing up to! I personally had a good look through the NHS choices website, but as most people only bother to review places when they are angry... so it can be scary reading!! It makes it sound like all the doctors in this area are useless with reception staff that have been replaced by trolls - eep! This review is in case other yelpers move to Walthamstow and have a similar difficulty choosing a GP! Addison Road Medical Practice is just around the corner from Walthamstow Village...it is quite a residential area, and there aren't many sign posts nearby, so take a map the first time you attempt to get there! I called ahead to find out the best time to come in and register. I had to fill in quite a few forms...and then needed to set an appointment with a nurse to finish the registration. The Brilliant bits: * I have never been kept waiting for a long time here. There is a sign in screen at the side of the reception. This morning I signed in, and was called to the doctor within 2 minutes...then I was out with a prescription within 10 minutes. * They always keep some appointments free each morning. If you call at 8:30, you can get one pretty easily. The downside of this is that you might need to wait for a non-urgent appointment. * The building seems new-ish and clean * The reception staff are friendly, although have little time to help as they are so busy. * It's NHS, so fixes you up for free (^^) The less-brilliant bits: * You aaaaalways need to hold as the phone line is always busy. * The place seems pretty big, and can be daunting the first time you go here. No-one bothers to instruct you how to get to rooms...so I just wandered around looking at signs until I spot the right consultation room. * There is a board that tells people the doctor is ready to see them...but no announcement. The first time I went there I was not told to sign in/watch the board, so I nearly missed my appointment. * I found my doctor quite unapproachable...He did give me antibiotics for my chesty cough, but his brisk manner made me unwilling to ask him other questions. *sigh*
Sniff cough cough, sniff…read more... I knew the say would come when I would be feeling a little under the weather and think to write up about these guys. Basically this is a NHS walk in centre with a proper doctors surgery attached. It's a little bit of a weird building anyway, like a little portable home that has been plonked behind a large fence and had a NHS sign plonked on it. I have to say that the people who work here are lovely, you can catch them on an off day and yes if you do just walk in expect to wait 3 hours, but as far as centres like this go, this is one of the best. There is loads of waiting space and a pharmacy right next door in the Morrisons so it's super continent. There is the Brooke Road surgery about 10 minutes walk from here but it's not a patch on this place. Oh and the doctors are friendly and the nurses caring! :O)
Sorry, are we talking about the same place? I've had the total misfortune of using this 'care…read morecentre' for the past year, and I've found the staff on every occasion to be at best rude, and at worst totalky incompetent. I'd recommend to anyone thinking of using this centre to avoid at all costs- there are other centres in stamford hill and stoke newington where you will be treated with a little respect and sympathy.
The type of care I got through Healy Medical center was disastrous due to the lady working the…read morefront desk doing calls on 4 Feb 2025. First of all, lady says "hello???" one second after she asks a question-time after time again-not giving one time to think. As an autistic person, I don't expect the neurotypical world to accommodate me but phone calls are hard as it is, no need to rush things. No matter how clearly and slowly I said "her", ', and "she", for my girlfriend, she just couldn't grasp that someone is able to identify differently than her. I wasn't able to speak to the doctor for her test results even though she was next to me in the end because that kind of invalidating behavior at reception makes it very difficult to continue conversation with someone-my girlfriend heard everything and is now distressed. This kind of rude behavior is why the trans suicide rates are so high. On top of this, if her name is Janet, we have asked for her to be removed from my girlfriend's care, so I have no idea why she was even there in the first place.
I have to rate it with a star even tho i originally had none!! I switched to another surgery last…read moreyear!
Really great doctor's surgery. The receptionists are lovely and always really helpful. I have seen…read more2 different doctors and they were both great! Sometimes it can be quite difficult to get an appointment but that's London for you!
Dina and the staff at the Vale practice are caring friendly and helpful, all you want in a local…read moreG.P not to mention professional and knowledgeable. You will get treated as a person not a symptom here.
I had an appointment with a nurse to have some stitches removed. Friendly service but 10 days on…read moreand it turns out there's still one in there! Stitches were thin and pale and hard to see, but even so... Waiting times about normal: 10-15 minutes after appointment was due to start. If you're thinking of registering: As well as proof of ID (e.g. passport, driver's licence), you need 2 proofs of address (e.g. mortgage/tenancy agreement and bank statement). New patients must have a health check first where you're weighed, give urine sample and answer some questions.
Very unpleasant experience every time when I see nurse that works on Thursdays! Even though it's…read moreonly maybe 3 times in all year. cleanliness is a big? To make an appointment-you really have to be lucky.
Had tele-consultation yesterday. Doctor was lovely but was meant to consult her colleague and come…read moreback to me with advice but never called back. Which means I actually got zero advice about what to do next. Then I get a random email asking me to get a blood test (which is a little scary/random and wasn't mentioned on the call) but can't open the doc as supposedly I was sent a password via text (I was not). overall quite disappointed and definitely confused about my medical situation. I suspect I will have to call up and get another appointment - not the best use of anyone's time.
I had my appointment with Dr Nazir at 10:50 am. The appointment was brief and he prescribed me some…read moreantibiotics. I went to the designated pharmacy to pick up my prescription at 13:30 pm. My prescription was not sent to them. I have wasted a trip to the pharmacy, wasted my time, petrol (I drove) and I paid for parking as it was in the high street. I suffered from a broken ankle due to an injury back in March and I still need the support of crutches. So in conclusion this journey was not an easy one to make. I am disappointed and now I dread the feeling of having to go back to the pharmacy again
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West Green Surgery
Dr Haas and Dr Smeaton are the kind of Doctors most of us cry out for, but very rarely, are lucky…read moreenough to find. If you reside in N4 I recommend you register at this surgery. This is a busy practice and although I've never had a problem getting an appointment at a time that's suited me, you may experience a slight delay going into the Dr's room. The reason for this is not bad planning on the part of the surgery receptionists, but the time and care that the Dr's give to each patient. You are made to feel like your concerns are valid and that you are valued as a patient. The surgery receptionists have a tough job and most have a reputation for being hardwork and defensive gate-keepers, but I can truly say, if you're polite and fair with this clinic's staff, they will always show you the same respect, plus some! I know for many years I was looking for a Dr with a bedside manner as good as Dr Haas' and Dr Smeaton's and now I proudly tell people I've found it!
Staff are disgusting! Rude, no time for you. I understand they are busy and it's a highly populated…read morearea but in the 5 minutes I was there the people behind the desk made a girl cry by how rude they were and told me they could nothing for me. They told me to go somewhere else and then wouldn't even give me the address. Cunts!
By far the very best doctor I have ever registered with. Dr. Gor is particularly good. The…read morereception staff are friendly and the surgery has recently been modernised (although to be honest, I preferred it before!). I would definitely recommend this surgery to anybody who is lucky enough to live in the area.
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This doctor's surgery is a funny one. The two doctors are excellent and strike a really good…read morebalance between professionalism and concern in the way they deal with you. the nurses are excellent too. But it's far too busy. You normally have to wait at least a week to get an appointment, and when you have an appointment it's extremely rare to ever get in on time (average wait time is about 30 mins), and worst of all, the receptionsits are unfriendly and often just pretty damn rude - you know, the kind who think it's their job to stop you ever getting to see a doctor. oh, and the waiting area's pretty shabby too.
I was a patient at this surgery in 2013 until I moved and I found the doctors and nurses all nice…read moreand professional. It was easy to get an appointment if you were okay to get it next week and if it was urgent you called at 8.30am to get an appointment until 11am the same day. The surgery is quite small but they have access for wheelchairs. I only found one particular receptionist always behaving quite rude and bored as if she couldn't be bothered dealing with all the patients. Often I found myself waiting at the reception desk, being completely ignored when she was on duty. Her colleagues were different. I hope this has changed by now. This surgery has a break from 1pm-3pm every day except Wednesday. It's a 10min walk in either direction to Shepherd's Bush Station on the Central Line, to Goldhawk Road Station on the Circle and Hammersmith & City Line, to Hammersmith Station on the Piccadilly Line and to Kensingtion Olympia on the Southern Line, Overground and District Line. The Brook Green bus stop which is served by the buses 220, 283 and 295 is only 5min away.
Without question, the rudest receptionists I have ever had the misfortune to come into contact…read morewith. I almost choked on my dinner when I read "our friendly practise......" on their website. It should read "our rude, patronising and belittling practise....."!! Someone needs to shake them up and realise they are there to provide a helpful service to the very people who contribute to funding the NHS and creating the jobs they are employed (poorly) to do. I am a newly diagnosed diabetic and it is fair to say that I am struggling in finding my way through this life adjustment. A number of times I have been scoffed at when asking them questions about how things are normally done. one example of many: "what do I do about disposing of my sharps bin?" to be responded "look after it yourself, what makes you think we should do that for you?" It is a shame because the Docs are very friendly and helpful - although a little disconcerting when I went to them with a broken insulin pen to be told that they had no idea what to do, I probably knew more about it then they did ..... I rarely take the time to write such reports, but feel these receptionists really are in the wrong profession. I hear "Grumpy Old Women" is casting in the west end - possibly a more fitting career move??
My GP is located here and I couldn't be happier with the service. They're great about fitting in…read morelast minute appointments and are wonderfully kind both on the phone and in person. The doctors I've seen here have been professional and thorough. Best of all, it's right down the street from my favourite place for breakfast, so taking a morning off for a doctor's visit becomes more of a treat than a chore.
Used to be excellent from 2000 to 2011..since then downhill.. Covid has exacerbated the downfall…read moreand over capacity of residents in new build in area..really disappointed with response times and no face to face appts anymore..months to get blood tests..constant prompting to receive email response..can't get through on phone..surgery changed hands and management and since then not good..not staff fault..needs more funding..more staff..larger capacity of staff and rooms to cope with huge influx of new residents. A new surgery needs to be provided on peninsula and surgery should advise patients what local peninsula pharmacies can offer under nhs..blood tests??
I have to agree with all of the above comments but sadly as of the past few month the service…read morequality has dropped significantly since a change of management. I have had to resort to going to the A&E for trivial matter because of over a week's waiting period to see a doctor. Getting access to see the doctor is becoming an issue! The nurse there is very helpful though. And a few of the receptionists could be a little more courteous.
My doctor here is an absolute legend! Really the best GP I've ever had. The nurse is lovely too…read more However the reception staff can be the most obtuse, difficult women you'd ever have the misfortune of having to deal with. One of them is good and helpful however I've had some terrible experiences with one or two more. Refusing to do something that a consultant had requested which ended up wasting a whole consultants appointment, not making an emergency appointment to the point an ambulance crew were called and then suddenly there was one free at 4 o'clock. Such as shame. As I said though my GP is an superstar and I am so lucky to have him.
This is an excellent surgery, Dr Rodrado saved my life in 2015 and all the staff in my experience…read moreare excellent, doing a very challenging job with great patience and care . I'm very grateful to have such great care in London.
Someone close this hole already. Stay away from this GP…read moresurgery unless you enjoy wasting your time. Getting through on the phone feels like winning the lottery, and even something basic like a sick note turns into a mission because everything depends on grabbing one of their precious, limited slots. Apparently, only a tiny number of people are allowed to be ill each morning and afternoon, because once those appointments are gone, that's it. No flexibility, no effort to accommodate, just "try again tomorrow" as if people's lives revolve around this system. Honestly, it's impressive how something so essential can be run so poorly. Apologies for my English, but the service here is beyond frustrating.
All the Doctors i have seen here have always been very friendly and professional,let down by a…read morecouple of the receptionists who forget they are there to help.
This is my local doctors surgery and has been for quite a few years now. I think the best thing…read moreabout this surgery is that there are no scary people on reception. In fact the receptionists are all really helpful and friendly. They offer same day appointments for things that can't wait in a morning and afternoon surgery. They also do a telephone consultation service in the afternoons for medication reviews and general advice from a doctor. So all together i have never had an issue with having my families needs met in good time.
Woodlands practice is a very friendly and welcoming environment. The people are very caring and…read moresharing and you feel as if your part of a wider community. All of the doctors are approachable and can help you through a range of problems. The inside atmosphere of the practice is clean, hygienic and colourful just as a doctors surgery should be. Everything about the surgery is good in almost every way, the doctors, receptionists and the nurses are all inviting and are kind in everything they say and do. I would highly recommend this surgery as a permanent one because it is the best.
the practice manager and receptionist are ill equiped to deal with distressed patients /clients…read more the practice manager at fairfield branch dismissed me with a wave of her hand, and told me to "stop causing a fuss at receptionist, and that she had to deal with phonecals as it was coming to 8am. my 5months baby who is prescribed aptmil pepti did not have her prescription approved for 2days. and they kept cancelling her appointments for weeks via nhs app. boots pharmacy told them the dosage was wrong and not enough, yet the prescriber did not change it. they simply waved me off and asked why she cannot have normal milk. this was the practice manage... large lady with a fringe, in her 50s
Best Dr in the practice!read more