Very efficient, pleasant staff and most outstanding care from O'Neil…read more Limited parking in front of location but street parking also available.

The office is clean enough, but they have this kiosk that you have to use to sign in. They send you…read morea link that is useless because your unable to click it. The staff have no idea why it doesn't work. So you now have no choice but to sign in on the kiosk which is not user friendly. The whole process is frustrating. DO BETTER

Very professional and timely . Each detail was carefully explained so I definitely understood the…read morepurpose of each step. The technicians were prompt and explained the procedure in layman's terms:

Actually a negative number would be more accurate! I arrived this morning on my rollator…read more(recovering from hip replacement) to find the sidewalk snowy and icy from the weekend storm. I struggled to get into the building to find the elevator out of order (the lab is on the second floor). I called from the ground floor to explain my situation, but could not speak with a person and the voice on the phone did not understand anything I said. Totally unacceptable - do not go to this facility to get your blood drawn!

I had an appointment at 11:15. Got there at 11 o'clock. Was told that I can't be seen until 1245…read moreand that they are not seeing any patients till then. When you go to their website, you see that they are closed from 12 to 1245 for lunch so ultimately they didn't want to take me because they were going to lunch an hour from now. This is bad business. I took a Lyft to get there and it was for my job as well. I would not go to this place at all. Customer service is horrible...... which means that the quality of care is going to be just as bad. Reporting to BBB and Corporate.

This is the worse lab you can go to. They have a person in the front desk (Hispanic, long hair…read morewith highlights and green eyes) who is very rude, unprofessional, nasty etc etc. She should not be working in a place where she has to deal with human beings. She should work in a factory with no contact with people. I had the worse experience in that place. DO NOT VISIT THIS PLACE.

They were very unprofessional. Very rude. Made fun of people. If you need to drug test, don't come…read morehere.

The Tech was very nice and personable. She took my blood quick and painlessly. She was very nice…read moreand the tests were taken with care quickly. I will use this testing center again.

Very unprofessional staff . especially the tech that worked on 9/6/23 between 9 am and 12pmread more

Customer service sucks ass. I been waiting since 8:30 and I am still here at 10:31 my appointment…read moresuppose to be at 9am. I would not recommend this place to no one.

Being in constant pursuit, tune and alignment with health as I'm getting old…read more(::sad-but-grateful-face::), I made the appointment for a routine bloodwork online. The appointment was at 8:15am on a Saturday and I didn't know what to expect (because I had been to other labs where the weekends are just jam packed). The lab was easy enough to find and the waiting room was somewhat on the smaller side and it was full of people. Once one walks in, check-in is available via a kiosk or there's the option to do it from your phone. I opted for the latter and took a seat. I then was called to bring in my paperwork upfront and after less than 5 minutes, I was called in and greeted by a sweet lab tech. The whole thing took overall less than 10 minutes so I was happy to be in and out! Efficient and zero time wasted. I also got my results within 2 days! Super fast. This will be my future lab for all testing needs for sure! Very happy.

Went on a Saturday so I obviously didn't expect it to be empty since it's the day usually people…read morehave off! The receptionist lady was fine with me but was talking very loudly about what people were getting done I thought that was a little off lol! The nurse who took my blood was the worst I asked him to take blood from my hand because from my arm it never works! He kept ignoring me and didn't listen to any of my concerns! I'm the patient I think I know myself better! But overall it was alright!

They are very professional and understanding. They take care of different medical issues one may…read morehave and the have doctors as well too on premises.

Toslima Jahan !! What an amazing representative I had the…read morepleasure to speak with today. She was extremely helpful in solving ALL of my issues in a day!! Toslima was caring, attentive and very friendly and professional. Just wanted to take the time to say Thank You