To Hella with DaBella! Two DaBella, representatives came to the house to give us an estimate for some work to be done with with our plumbing issues, and possible toilet replacement. Like other Reviewers posted,they were 45 minutes late. They did not call before arriving, as they were requested, so they would not get lost in our vast web of dirt roads. They were also at the house for over 3 hours and almost would not leave. Unfortunately they were trying to give us a proposal for a complete tub and shower replacement with mediocre "acrylic" surround, which by the samples that they showed are really ultra light polymer. The bathroom, bathtub / shower is practically new, Custom, and has Life Time High End fixtures The DaBella representatives, said that they only work with wet surfaces,, which they specified as only Tubs and showers. Toilets and Sinks are also wet location as well, especially when they overflow, as well as Outhouses. They also do not work with plumbing but want to replace High end Quality, fixtures with low end quality Moen, fixtures. They took a list of what we were interested in and gave us prices on paper, and kept, what I presume, calling a supervisor, or pretending to call someone , to give lower prices, which they wrote down on the piece of paper with the DaBella name printed on it. They started at $31,000, with $315 down, raised it to $34,925, with $340 down, lowered it to $27,000 with $270 down and then came to $25,821 with $250 down. Which I thought was overpriced.They both kept trying to get us to sign even though we told them at the beginning that we wanted to get 3 bids. They tried to keep telling us about their 50 year warranty and that the price of the products will be increasing every three months, and kept pressuring us to sign. They also told us that there is no reason to get quotes from any other companies as their installation people have 7 years experience, and are highly qualified. The two representatives were personable, until they started to degrade our intelligence when we refused to sign, and accept their offer, which was not even a Real actual Offer or Quote for the work that they wanted to do. Considering that they have 40 pages of Negative reviews just from 3 states, Oregon, California and Arizona, out of 21 states that they do business in is not good. Most of their Positive Reviews seem fabricated as they only mention about contact with the company and do not mention anything the scope. such as Roofing, Bathroom, Windows. I saw the picture of a roof that was done by DaBella, and the roof tiles at the Hip Line, were incorrectly placed. They are supposed to be on the top of the tiles that are going down the roof and not below as the picture shows, otherwise when it rains, the water will leak into the house. They were trying to tell us that the scribbling on their paper was a Rough Quote which was an insult to all tradesmen out there who have written impromptu legible Quotes, that are to be turned to Professional Bids / Contract / Proposals detailing all use of materials / Time frame, of what is to be expected, and Authorized Signatures of Owner / Foreman and the Clients / Homeowners with Date and ROC . The representatives that Dabella sends out are Young, Naive and trained to Insult ,and Bully experienced and seasoned homeowners, and low information new homeowners. According to the reviews of many other employees, I believe that they are highly pressured by their Supervisors and Upper Management, and Whistleblowers have said that it is a very Toxic environment to work in. The is due to the fault of the owner and the Trainers. This is not how a professional estimator conducts proper business. After DaBella, sent us an eMail with a Feedback questionnaire which we did not fill out. We sent an eMail requesting to speak to the owner. A female representative, called and wanted to know, how did they do? We told the female representative, that we had a lot to say and told her that we wanted to speak to the owner directly. She then questioned us and said you want to speak to the CEO directly.? We said Yes, the matter is between us and him. She then hung up the phone. DaBella is an embarrassment to generations of true tradesmen everywhere. Sincerely, a True Third Generation Retired Tradesman. Remove review read more

I have been searching for a roofing company to do a full roof replacement on my home for the past several months, with great disappointment. All of them have pretty much been the same, very generic, very little difference. Each of them would get up on my roof walk around, come back down,and throw out a number. Some of them would do this and some of them not... That was until Alex from DaBella came to my home. I was very confused at first, because he wanted to go into my attic, no one else had asked to this, so why was he? Well, he wanted to see if there had been any leakage that had damaged the wood, so there wouldn't be any surprises when they tear off the current roofing materials. Alex came in and sat down and explained how much better DaBella is in every way, from the people that will working on my home, to the quality of materials used, and the warranties. Also, the way they install my new roof, will actually help make my home more energy efficient! I can't wait for that, any thing and everything you can do to help here in AZ is great! Scott followed up a few days later just to make sure I understood everything and to verify everything. We did have a bit of a miscommunication, as I had my heart set on one particular style/color, and I really wanted to change it. It was an upgrade, and Dabella immediately resolved it for me, by absorbing that cost, and now, in just a couple of weeks, they will be starting on my new roof! I can't wait to see how beautiful it's going to be! read more

We had been searching for windows to replace the original 1985 single-pane one's for awhile. While posting on social media can be helpful, I went to our electric company's site to view recommendations on energy-wise window companies. After putting in my name and number, Dabella called immediately. The reviews were pretty positive! What can I say, the presentation was awesome. We had a couple others come over to show pictures but nothing like what Zac and Andrew brought to the table! A couple were in a similar price range but what set them apart was actually seeing, touching, feeling, and experiencing how these windows will seal in the cool in the summer and heat in the winter. Companies may offer "guarantees" but this company has a lifetime warranty that no other could beat! Each window will be custom made to fit the home's specs and not retro-fitted where it might seep out air if not sealed properly. Installers are in house as well, which is huge! We are pretty excited to have them installed in about 8 weeks. read more

Thank you DaBella! Recently my roof was damage due to high winds. I searched the web for the best residential roofing company in Phoenix. I found DaBella. With in 24 hours I had two DaBella guys at my house checking my roof. Wow. Gannon and Ryan from DaBella walk me though what has to be the best roofing company in Phoenix. Besides offering a superior American made product. They offered a great price for having my roof done. I may have not signed the contract today But thats ok. What I want is a great product. Great warranty and a finished product that I know will last. Gannon and Ryan did a great job of showing me the DaBella way. Guys you set the bar very high. I will get some other companies out to price shop. Call these guys first. See what product you should have on your roof. Now I wait to see if the other companies can compare. Thanks again to Gannon and Ryang for setting the standard which I will compare all other roofing companies. read more

Sales associates Coby Newton and Bailey Moore stopped by and were very professional and courteous . Presentation of the windows included how they are constructed, where they are made, and factory trained in house tech installers. Windows look feature rich with triple panes which produce zero temperature with a heat gun that was pretty awesome. Unfortunately, I had to cancel my order within the 3 days that they give you. Which was not a problem and Thomas the General Manager came out to talk with us. Whenever one is in this situation you don't know what to expect but Thomas was very pleasant to talk with and I appreciate everyone's professionalism. read more

Scott Jackman came out to our home upon our request after someone else came last week. Having met someone at a home show, they gave me a new window estimate. As I met with Scott he noticed that that I did not even know what they other fellow was bidding me on. I was not clear what brand or model of windows the other man was offering. Scott however, was very knowledgeable about the whole process and window materials that DaBella offers. I am excited to replace our old metal single pane windows. I am waiting for our utility bills to lower and be more comfortable in the home. Thank you Scott Jackman for your professionalism and knowledge. read more

We were looking for quotes for new Windows. DaBella was the first one to respond, and able to come out the next day. Their associates, Colleen & Kailee, were very knowledgeable about the whole process, and took the extra time to make us feel like family. The company resignated with me on their beliefs. Colleen literally came back out the next day to answer more questions we had about the project, and worked with us on what options were best for our needs. Will definately be contacting them again for other projects. read more

Very nice, patient, and knowledgable team (Isaac & Ryan) came out to give us an estimate for shower remodel. They went over everything in detail, answered all our questions, and really worked with us to make sure our needs and desires would be met. Their product is definately good quality and priced reasonable, and they offer very flexible financing options. I would highly recommend you have them come talk to you if you're looking for slower/tub removal! We most likely will be going with them! read more

We needed to contact a roofing company to inspect our roof to see if it needed replaced prior to having solar panels installed. DaBella sent out Dallin, who inspected our roof and told us it was in great shape and there was no need to replace it. We very much appreciate the honesty of this company, as we do not believe there are many out there who would have done the same. We will certainly consider calling DaBella again should we need to consult with a roofing company in the future. read more

I had windows installed by DaBella and I'm very satisfied with Andrew Munoz. He is very knowledgeable. Explained what kind of windows were going to be installed and he brought small samples that showed the construction in very good detail. The installation was done in the time frame promised and took the installers only one day to do the job. The installers, Travor and Gavin were very professionals. Very satisfied with the whole operation. Carlos G. read more

We reached out to Dabella to come give us a quote on a new bath and windows. A very nice young man by the name of Troy came out to our home and walked me through the options that we have for both. He was very knowledgeable and thorough. Unfortunately, my wife was not home at the time, so I could not move forward yet, however we did reschedule him to come back on Saturday to explain everything for my wife. read more

Obtained quote for new roof lining. Deon Provitt and Jason Nettleton were professional, knowledgeable, kind, charismatic, timely, thorough, and were easy to work with. Great assets to the company. Reasonably price and work to be done sooner than expected. Roofing products made in the United States and have worked with Dabella in the past for my windows and sliding glass door. read more

Although I haven't gotten my windows installed yet. I can say the sales associates was very friendly and Informative about the product was able to answer all my questions and showed me detail demonstration how the triple pane windows will help keep the heat outside and keep the temperature cool inside where it belongs. I can't wait until my windows are installed. read more

Jordan came by to inspect the roof. Seemed costly and too good to be true. The quality sounded exceptional. The crew that came out to do it were awesome. They cleaned up and really delivered on Dabella's promise. I have had many compliments from neighbors as I now have the best looking roof. I would be more than happy to recommend them to anyone! read more

A rep just knocked on our door repeatedly, above our sign that specifically says no solicitation and do not knock, because we work from home. If a rep cannot follow a simple posted request, why on earth would I expect this company to be able to fulfill their contracted obligations. Train your door to door sales staff better. read more

Thank you Gannon and Colleen..knowing we were in a bind because of a bad roofer..you came to our aid...not only explaining everything but backing it up in writing....looking forward to our new roof...so professional...a great change from tje crook we were dealing with... read more

The customer service experience at DaBella is phenomenal. I was pleasantly surprised at how easy they made it to understand and know my options. They worked with me to make sure I would get what was needed without any unnecessary expense. I highly recommend. read more

To add to my original description of deeply flawed corporate practices, I see DaBella provides the same generic response that routes any type of negative feedback back through a general phone tree where no one is familiar with your particular project. read more

This is Trevor's father and I called twice and emailed your company with a promise to to provide me with an answer, never came. Your company lacks customer service ethics and any customer that deals with Dabella be weary!!! read more