Tommy came out and gave me the greatest advise regarding my window!!!…read moreI reccommend this company highly, especially Tommy!!!!!!!!!!! Linda

I needed window screens replaced and was referred to Palo Verde by Ace, since the screens required…read morea specialist due to age and style. Palo Verde came out and measured and then ........................... Nothing. No follow up call, no estimate... Never heard from them again. So I went with Arizona Glass Brothers and they were excellent in every way.

We decided on this company after getting bids from others. Very glad we did. Their pricing was…read morecompetitive, their customer service is excellent, from the salesman, Vinnie, to the installer, Sean and crew, to crystal in the office and Robbie who ran it all. A great experience from start to finish. We were kept up to date from ordering to installation. Highly recommend.

After extensive research on the best windows suitable for the Arizona heat and the best company to…read moredeal with I chose Weathersby Window and Door. From my first contact with them and right through installation I was impressed with their commitment to customer service. Which is not often found this day and age. First sales.. Vinnie was on time and very knowledgeable. my wife and I chose Anlin windows for their quality and UV protection for 21 windows and 1 sliding glass door. With an excellent price we proceeded to order and schedule the windows. Vinnie presented us with the time line from order to installation and was spot on. Crystal our contact at the office kept us well informed of the scheduling what to expect. Robby for his professional inspection prior to installation and Federico for his expert installation and keeping a clean work site. Thank you for a job well done.

Excellent product and service! We had an urgent situation due to new turf being singed by the…read morewindows reflecting the sunlight. Jamie got us a quote and on the schedule quickly. The techs were on time, and we are so happy with the final results that we are going to have the rest of the house done as well. Highly recommended!

After years of doing business with this company and up until this point only being a paying client…read more We needed after the sale customer service from them for the first time and that's where service went out the window (pun intended). I have never felt that I needed to write a negative review for a company before although this time I feel its in our communities best interest to do so. We needed a slider that we purchased from them serviced so I called the office main line. The lady that answered the phone was immediately unwilling to help us any further after the first service address I gave her was not one where she believed we bought a slider from them at. She was also unwilling to help me to figure this out. After a week of looking ourselves for our invoice/ receipts/ payment sources on this property I the customer had to determine that they put our information in incorrectly. We do have several addresses in this complex. So it is understandably why they would have used one of the other addresses in their system although she was unwilling to look up our info any other way. Once I brought this to their attention this is where we became the target of her rage honestly we couldn't even get to the part of discussing that the service address was just put in wrong by them because well she was adamant it could absolutely not be their fault it had to be the clients fault. So telling us that there is no way that's their screen and saying that they will not service a screen that's not theirs although understandable up front I wouldn't do those things either, it isn't and wasn't the case in our situation. Having to fight with them should never be what a customer / client needs to go through to be provided kind customer service by a company you do business with. With out going into the mudslinging If you value your time and the money you make and believe that after the sale customer service is just as important if not more as purchasing a quality product from the company your working with than I urge you to work with another company. These folks do not care about retaining your business only getting it! So sad we are made to do this as a response to the companies inappropriate response which just goes to show their ethics. To all of you who will read the companies reply our invoice number with them is 2372-2 in regards to this issue. It clearly states the full name just last name address email address and location. Without showing our personal information know that if what they are saying was true then she would of been able to pull up the information as she says based on that. In addition she contradicts herself by stating the two times we talks totaling 11 minutes and then goes on to extend the time frame. Do what's in you and your families best interest and do not trust these people in your home. I might remind them and add we are your customer and that's what we are saying about you. I again just like over email with you ( where the email you sent my invoice to would have clearly pulled us up although you said you did that right )remind you I Thank you for showing us who you really are and how you lack basic decency and your unwillingness to serve your customer after the sale. I hope guys do better with the people you have left to serve

The Perormance Windows people -- from sale through installion and…read morefollow up were excellent. One of the windows needed new plaster after installation. A plaster repair crew turned up soon after the installation and fixed the problem. They are good. The price was what I expected.

Update : The owner, Dan, came to help me and see my problem…read more He gave me some good advice on my situation. I will def use Bella for all my future window needs. Thank you M

WOW... this is the most AMAZING company I have had the pleasure of working with in years!!!…read moreI thought customer service was a forgotten art. They addressed all my concerns. Got the roof done in a timely matter and cleaned up perfectly. My roof is glorious and I have a fantastic warranty and am so pleased that I chose them!!! As I read this it sounds fake cause it's so good but trust me they ARE that good

7 year warranty, always prompt, great service! Definitely recommend this business. Have used their…read moreservice for several years

B & M originally repaired the roof when I moved in. The roof recently developed a leak -- debris…read moreplugged the roof drain. The crew that came was excellent! Their communication was clear and they showed me photos before, during and after. (I also got on the roof myself). They worked neatly and respectfully. The work looks perfect now. Advice to all who have flat roofs -- keep them and the drains clean!

I will say first off I did not have work done by them. I am actually stopping by to say that I met…read morethe office staff recently and they were pretty amazing. Friendly and caring. I myself would not hesitate to get an estimate and proceed with work if all other factors fell into place. I find that good service begins with good people. I was impressed by their friendly and kind interaction with me. I am keeping them on my radar should I need a roof in the future.

We contacted Sharp Glass and spoke with Adam advising him of our needs. Jeremy came out and…read moremeasured for the window glass which needed to be replaced due to the seal be broken in two windows. We also had him measure for a new frameless shower door. Adam provided an estimate which was more than reasonable and we proceeded with the work. I requested that Jeremy return for the installation since he was very knowledgeable and courteous. Angel was also on the installation and both men were terrific. Don't hesitate in using Sharp Glass, Window & Door for your home needs. You won't be disappointed.

We can now SHOWER! We purchased a home that did NOT have a shower glass door in any of the…read morebathrooms. However, it looked as if the previous owner did, at one point, have a glass door because there were drill holes in the tile. Our new primary bathroom shower glass door looks fantastic and there were able to use the existing holes for the hardware. We we can't wait to have the other bathrooms completed as well. We've even ordered a new glass table top for our kitchen table. 100% recommend !!! Professional, timely, very rea$onable AND overall did a great job! 100% Recommend /

Unfortunately I have to update my review. the sliding French doors have had to be touched up and…read morethe finish continues to wear off. when warranty company came out they brought done spray paint to touch up and left us a little can. the finish continued to rub off with inly regular ware. We were under the impression the exterior finish was highly durable but it obviously is not and we have to regularly touch it up ourselves. very expensive upgade to our home and we are disappointed in quality of exterior paint.

I don't recommend this company. Don't do it. I see you considering it. Trust me fair reader, you…read morewill be absolutely let down, like almost everyone else here who has written a review. I started working with AZ Window and Door Store back in May of 2022 and it wasn't until July 20, 2023 that all 3 doors were officially installed. There are several issues that remain unresolved in May 2024. Two years later. From the start it was a little bit rocky working with Michelle, the sales rep. I was looking to replace my front door and two back doors. I asked about my options; she told me that aluminum doors were expensive, and indicated that aluminum doors were certainly out of my price range (never asked what my price range was). She stated iron doors would be much cheaper. I wish I knew enough to stop her there, but we agreed on 3 iron doors. Michelle insisted that I put down a down payment of $8,418.00 to secure the work. She promised someone would come do measurements and send CAD drawing and once I approved them, they would be installing them within a few months. A couple weeks later the gentleman came to measure. He had to pry off all the framing pieces around the door to get actual measurements. Looking back all this time later, I really wish I had known that his prying would take chunks of the brick wall off with the framing. He didn't offer to put it all back, why would he? With the framing around my front door gone, it became difficult to shut and lock my existing door. He told me to reach out to Michelle for what to do about it. I did, but no resolution. As weeks went on, I begged for updates on CAD drawings of the doors so I could approve them. I was hoping to get it done so the front entry would be secure again. I kept getting replies such as "they are working on it, they [the CAD drawings] take time to produce." Weeks went by... In August of 2022, Michelle accidentally sent me the invoice and design plans for beautiful aluminum doors meant for a different client. Upon closer inspection their invoice was dramatically lower for _aluminum_ doors in comparison to iron doors. It was at this moment I realized I had been lied to. It was disheartening. Immediately, I asked for a refund. She offered no apologies for the pricing differences, but she admitted she was really sorry she accidentally sent me that other client's invoice. She wouldn't commit to a refund. She said let's do this, I'll give you a new estimate for 2 aluminum doors and we'll keep the iron door for the front. Then, during the conversation, Michelle tells me that suddenly she has the CAD drawings from the iron door company that they contract with to make iron doors. I am sure this was manipulation, but the AZ Window and Door had my $8400 already, what could I do? In September 2022 I got an email with drawings of the 2 aluminum doors. I approved those drawing as soon as I could. Then I got no updates. So, I started calling the main office in Scottsdale for help, updates, anything. Lacey and Tiffany from the main office were helpful and they listened to my concerns, but it still took lots of calls to get a solid install date of July of 2023 (Yes, that's a year later from my first down payment). The day of, I politely asked the two men performing the install to let me know if they had any questions, if they needed anything at all. The lead on the job only said three things the entire time "Hello," "Okay," and "We're done, you need to pay." When they showed me the install on one of the doors, I actually couldn't believe they thought they were done. The frame that they custom built, in my backyard with a saw and paint, was now covering more than one light switch panel! And both brand new thresholds had gaps of over 2 inches between it and the carpet, exposing the concrete underneath. They called Scottsdale and said they were done and everything was fine. They handed me the phone and told me "You need to pay." I told whoever was on the other end of the line that was not in fact "fine." We scheduled to have someone re-measure the thresholds and put new ones in. Over the last two years many time things have been promised and as I write this in May of 2024... I realize that they still haven't fixed the light switch panel or the 1-2 inch gap on the thresholds. I will be honest, I gave up. I gave up hope that they would come through on all this. I instead replaced the carpet in that room and had quality professionals fix the gap with the thresholds that AZ Window and Doors of Tucson left. Scorpions were coming through there. The Iron door looks great, but they had a hell of a time fixing the brick that they broke when they measured and installed. Our final decision at this point is just "live with it."