I called this company to have them come out and see why my air conditioner was not working. What a…read moremistake 3 hours later he finally said my compressor was bad. They charged me $1,085.00 and did not fix it. I was told they would be back next week to replace it for $2500.00 I was ripped off for $1085.00 but went with someone else to fix it because he diagnosed it in 20 min. for free. What rip off golfshores heating and air is

Steven Lopez was a great tech . I couldn't ask for a better experience. Thanks Steven and thanks…read moregulfshore air-conditioning.

Checked out unit and found a problem that fixed an issue. I two other companies check they didn't…read morefind an issue and problem continued.

HIGHLY recommend this company to everyone! This company knows and respects what customer service…read moreis all about. Our unit went out and they came out to repair it. It appeared the problem was a part that had to be ordered and would take a week to get here. After ordering the part the supervisor brought back a probable unit for us to use. The part came a week later and after 2 days of pains taking work, replacing an expensive part, the techs realized the problem was issue they had previously worked on. After correcting the issue, they apologized and thanked us for our business. They told us because they had not corrected the issue the first time there would be no charge. Old school customer service at it's BEST!

They came out very quickly and were able to order parts for my furnace and get it working last…read morewinter. We were in the middle of a cold snap so that was appreciated! It's still working great this winter.

Beware! They do not stand behind their work. I had several a/c units put in several of the…read moreproperties that I manage. Brand new units (or so they say) and had to keep making service calls and paying their high service fees. Finally had to hire another hvac company to come in and fix their faulty work.

great staff/ great service/ honest. great value, will use them again. Found them online, quick to…read morerespond.

I appreciate the owner, who took immediate action with an employee not representing professionalism…read moreoutside of business hours. Unacceptable behavior outside off work hours, becoming known to current or future customers threatens the businesses reputation and puts other employees at risk of losing their jobs. Thank you Mills Heating and Air. I appreciate your integrity.

Amazing customer service from office to technicians…read more Will definitely be using them again.

They charged us 400 dollars (on top of the fee to have them come out) for a breaker. They never…read moretook apart the unit and told us that the parts they thought would fix it would be 1700 dollars. They couldn't even guarantee that it would fix the issue. Our unit itself is 2500 dollars new (or thereabouts) and is only about 2 years old if we had gone with them we basically could have bought a new unit. The only nice thing I can say is that the people are very friendly and they will try to come out the same day you call if they can. Honestly I was really appreciative of them because of that fact until we tried a competitor for a second opinion. My S/O told our new tech what the Gordon techs had told us and what we had paid and the new tech LAUGHED because it made no sense and we had basically been had for fools.