Rather disappointed with our most recent interaction…read more I will start by saying we've done business with Jordan Air for over ten years, due to knowing them through the school our children attended - nice folks. When we replaced our a/c and gas furnace five years ago, we bought the replacement through Jordan Air because they were competitive in pricing. Now, for a sad turn of events. Our A/C went out on a Friday evening in late August. My wife called and a technician (Jake) was dispatched quickly to diagnose the problem. The technician was professional and did a great job explaining what was going on (faulty controller on the outdoor unit). So, on Friday night we were quoted $300 to replace the controller board under warranty by a very professional young man. When I called the office and spoke to Brian on Monday morning for a breakdown on the costs involved ($300 seems a bit steep for warranty work - the job takes less than 30 minutes with post install testing), he asked if he could call me back "as soon as his computer booted up." An hour and a half later, I called back and he told me "they (unspecified party) would call me back as soon as they were finished with their current call." What a surprise! I should have known this would happen as Brian passed the buck to someone else the last time I had to speak with him a few years ago regarding a float valve on the condenser drain. Fortunately, someone did call back quickly, but could not provide anything other than, "it costs $300". The board was ordered on Monday and arrived on Thursday. The technician made the replacement (30 minutes, as expected) and told us the high pressure switch was failing and that it was what had caused the board to fail. Another quote for $300 for warranty replacement work (I sensed a theme) and possibly another 4 day wait (it was the Thursday before Labor Day weekend). Both my wife and I let Jake know that he had done a great job, but that we were miffed at possibly running our A/C in August with no high pressure lock out. I told him to send the estimate, but not to execute as I was going to call around to get competitive quotes. Magically, they located a switch locally within 30 minutes of the conversation, Jake was able to make the replacement the same day and Jordan knocked $115 off the price on the estimate, so the 45 minutes required to replace the switch and test everything only cost us $185 (warranty work, so no cost for the $51 switch translates to a rather pricey labor rate!). For replacement of two parts under warranty and a six day wait, we paid almost $500, plus $150 for the initial Friday after hours service call. We have exclusively used Jordan for a very long time (over 10 years) and have been very satisfied. I called around after the Friday debacle and learned another respected local firm charges less than 2/3 what Jordan charges for the same services. We couldn't do anything about it at the time - no A/C in Florida in August requires immediate resolution. Jordan is sharp, technically which is nice, as this is a small town. But they are pricing themselves out of the market. I wish them well but will think twice before calling them again.

Jordan has closed their doors permanently I.am told by the new company due to health reasons for…read morethe owner. No existing customers were contacted, the service agreements only transfer to the new company to do a checkup, they are not honoring any problems with anything Jordan installed so be warned. My HVAC system cost me over $6k with Jordan and is not even 10 months old...the outside unit will not kick in at all. I had the service agreement with Jordan so I didn't pay extra for after hours or weekend calls. The new company doesn't honor that. It would cost me $200 just to get them out here...and..again, they're not honoring any of Jordan's work... such a disappointment. They should have at least sent something to their existing customers to let us know.

They did not install my ducting to CODE - They did not pull a permit. They lied to me. I was…read moremourning my husband's death at the time. (not nice) sry I had to give 1 star. At their shop meetings I was told by an ex employee the owner ends with "Give them hamburger not steak". CONSUMER BEWARE.

Adding another review…read more First service request, they came out and changed my thermostat. AC still inefficient. Second service request, they came out and rerouted duct as it was done incorrectly. I still to this day have issues with the AC cooling my home during the summer time. Might I add brand new built house, AC is running constantly and has a hard time getting to even a set temp of 74. I have the electric bills to prove it. For a 2,255 square foot home a 3 ton unit is not efficient. I have 4 other neighbors that are dealing with the very same issue as I am. Modern Air sent me a Manual J that was just produced a week ago because apparently they never did a Manual J at the time of my build as a back pedal which their Manual J said my 2,255 square foot home with no external shade would be efficient with a 33,000 BTU unit. There's no way! I am working with my neighbors to subcontract Manual J calcs to show that all of our units are undersized which we will then take it further. What was submitted to the county for permit was a 3.5 ton unit. What they installed was a 3 ton unit at all 5 of our houses. I have called numerous other HVAC company's and they all confirmed the unit was undersized for the size of my house.

Every time we have called Skaggs heating and AC, they have either picked up the phone immediately…read moreor called us right back! They come quickly and are very knowledgeable. Yesterday the owner answered the phone and had someone at our house within a few hours, and that was on a holiday weekend. They investigated the leak thoroughly , found the hidden problem, and fixed it quickly. This company is the real deal!

We are big fans of this company as they met the challenges with quality and value. When presented…read morewith construction challenges (that always occur) they came up with creative options with tremendous value. I would recommend the Team at 850 Plumbing.

Installed a non-standard toilet. Responsive, punctual, price transparent, great work quality and…read moreprofessional. Highly recommend 850. They are seasoned and honest.

I have never left a review on anything ever. Drew warrants a review because people need to know…read morewhat an awesome business this is. Drew shows up on time, works with your schedule and puts in hard honest work. We had an issue with our AC and he rapidly diagnosed the issue and didn't leave until cool air was pumping again. Additionally, he is respectful, competent and explains everything going on thoroughly. At no point did he ever try to get us to spend any more money than was absolutely necessary. As long as Comfort Matters is in business I'll never go elsewhere for any heating and cooling issues.

John was very helpful and professional. Put my roommate's mind at ease. He is a gentleman and a…read morescholar! God bless you, John.

Technician was friendly and very tidy! He made sure we could be active in our home while he worked…read moreand even made sure the vents were spotless, this was above and beyond our expectations!! Will most definitely be a returning customer!

All of the employees were extremely polite, knowledgeable, and professional. Despite the extreme…read moreconditions, the entire team remained motivated and determined to do their very best. I would without reservation recommend them to anyone seeking natural gas conversions, tankless water heater installation and others areas of their expertise.

From making the appointment to the plumber coming early True Plumbing was kind, patient, and…read moreprofessional. Inacio thoroughly examined the plumbing situation in our old townhome and gave me options for the clogged toilet. He started with the least expensive procedure and was going to work his way up to more complicated ones, but thankfully, the first procedure worked!! He explained everything he was doing and why and answered all my questions. He even showed me the proper way to plunge a toilet! Thank you Inacio and True Plumbing!

Quality of the install was awesome and they spend time talking to their customers and make sure…read morethey are satisfied! Highly reccomend this company!