We've been going to this bike shop for years because it's the only option in our neighborhood, but…read moreunfortunately the experience seems to get worse with each visit. The customer service is consistently disappointing. Staff rarely makes eye contact, there is little to no acknowledgment when customers enter the store, and basic courtesies such as greeting customers or providing updates on wait times are completely absent. It is extremely inefficient and disorganized. What makes the experience particularly frustrating is that there can be only a couple of customers in the store while several employees are on the floor, yet it can still take 30 minutes to an hour just to get someone's attention or speak with a staff member. During these waits, there is often no communication, no indication of who is being helped next, and no confirmation that anyone will be assisting you. As a family that loves biking and has invested a lot of time and money on our bikes, it's so frustrating to get it serviced at this location and will be looking at going elsewhere.

I will begin with the positive. When I visited the Mississauga location on Derry Rd, I was…read moreimpressed with the variety and availability of bikes on display and available for sale. One of the two gentlemen, with whom I spoke, was also very polite and friendly. However, I visited this location because of a specific bike they had advertised on sale and when they showed me the bike, I immediately noticed it was not as advertised. They had switched out the front shocks, tires, and shifters for lower end components which were not the components advertised on their website. For all I know, they may have downgraded other components as well that I didn't take the time to notice. While it is possible this was simply a mistake in advertising, I find it a little "fishy". When I asked if they could replace the original components, they made it clear that was not possible so I wonder what happened to those high end components. In any event, I walked out without the bike as it was simply not as advertised. As a result, I doubt I will return in the future. I definitely plan to warn my riding buddies and caution them against buying a bike from Pedalinx.

Alway great service. Experience team, great price. I bought…read more3 bikes at chain reaction and will buy a fourth one when needed. Yearly tune up, honest service.

Quite rude experience. My friend was just trying to negotiate very respectfully a price for an…read moreolder bicycle that was sold on a discount in other stores. With my friend's last offer it would have been fine if the salesperson/owner did not accept but he was brushed off rather rudely and said 'we're done" and walked away. My friend was about to buy the bike but was turned off by this. Not a good sign of customer service in the future so he decided to buy a bike elsewhere

I visited epic cycles a couple weeks ago to test ride a few E-bikes I called in advanced to see if…read morethey were opened on Saturdays. The gentleman (Mike I believe was his name.) working there told me yes and asked what type of bike(s) I was interested in. We chatted for a few minutes and told him I would be there in an hour or so. By the time I got there he had one of every model of bike I was interested in lined up and ready to ride. And I test rode all 3 and they were excellent and and felt very nice. as I chose a different bike he would explain the differences of each bike to me. And go into depth of all the features of each bike. He also taught me a lot about the brand and why it is such a reputable name. I had gone to a couple other shops and have not got the same quality of customer service. When I am ready to buy I will be purchasing a magnum electric ebike. The service manager is not only passionate about their brand magnum but is passionate about biking he actually rides the product he sells as well. I could go on and on about my experience there. Between the excellent customer care, the beautiful showroom and the bikes themselves which look and ride amazing I would have to say my overall epic cycles experience is a solid A++. P.s I can't wait to get a black low step metro :)

From the owner: The exclusive Canadian distributor of Magnum Electric Bikes. Discover the cutting-edge brand in…read moreelectric bikes and scooters, now available in Canada.

I brought my bike for a tuneup but after few days of using it the rear tire was loose ... good…read morething this happened when I am carrying my bike down using the stairs because the elevator is not working. I tried to contact Cycle solutions immediately but they didn't respond... this is the second issue I had after tuneups..the first one was a loose brake pad! Now I learned my lesson!!! I will never go back there again!

I needed a rear fender for my bike to go for a ride in the wet, so off to Cycle Solutions I went…read more They had the perfect quick-attach fender for my mountain bike for $20. Service was quick and friendly with a minimal amount of waiting in the rain curbside. I'm looking forward to going inside soon and perusing the aisles of this store!

Very helpful at selling a bike but post sales customer service is the pits. Gone a couple of times…read morewith my bike and get ignored until I say something. Also, had a tune-up done and found the controller broken when I picked it up. They say it was like that at the start but I disagree. If it was, they should have told me before doing any service. To me, the cost would be over $200 to fix so they don't want to take ownership for it. Even though my bike is Emmo, I won't bring it back there, can't trust them.

From the owner: Welcome to Emmo Mississauga, your premier destination for all things electric biking! As an…read moreauthorized sales and service dealer, we are committed to providing top-quality ebikes and exceptional service. Our friendly and knowledgeable team is here to assist you in discovering the perfect Emmo e-bike that matches your lifestyle and budget. But there's more – we also offer a wide selection of accessories and parts to keep your ebike running smoothly. Our skilled technicians are ready to diagnose and resolve any issues, ensuring your safety and riding enjoyment. Conveniently located in Mississauga, we take pride in serving our local community with premium products and personalized attention. Whether you're an experienced e-biker or new to electric biking, Emmo Mississauga is here to power your biking adventure. Visit us today and experience the thrill of electric biking!

Conrad helps his community repair bikes in his garage. He is very friendly. He is a mechanic during…read morethe day. It's always pleasant to visit his garage shop.

From the owner: By Appoitment ONLY - Please give us a call to book an appointment…read more Kindly be advised: Due to the high demand of bike repair requests, we would like to inform all bicycle owners that upon receiving notification of their bicycles being ready for pick up, they are requested to collect them within a 48-hour timeframe. Failure to do so will result in a daily parking fee of $5 being applicable. We appreciate your understanding and cooperation in this matter. Thank you for your cooperation, GrabBike Churchill Meadows Bike Repair Shop Team

Years and years of service here and always with a smile and spectacular service. Do not remember…read moreever having to drop and pick up. They pride themselves in being able to do a fast, reliable and inexpensive fix EVERY-TIME! Cannot say enough about these guys!

I recently came to this store for my bicycle repair and I had a tube that was punctured. These…read morebrothers are professional, they instantly know what to do and they execute the repair swiftly. The prices are great and I will be a returning customer for future repairs. The location is convenient, central Toronto North York, its an easy commute and that is also a bonus!