Every time I come back home, I find myself at Pell City Coffee Company without even thinking about…read moreit. It's just part of the rhythm now. The drinks are always solid...this smoothie situation was exactly what I didn't know I needed and the muffins? Dangerous. But it's more than the food. There's something about the space, the people, the way it all feels familiar no matter how long I've been away. Two hours doesn't feel that far when a place feels like home.

Service & staff was great! Very helpful. And coffee was delicious. Definitely a place I could come…read moreand get work done and study.

Horrible service at the Pell City location. My daughter and I went by this evening through the…read moredrive thru. They weren't busy at all. Service was quick but the girl taking our order got both of our drinks wrong. I asked for the seasonal caramel brulee creme - tall. She didn't know what that was and asked if I wanted coffee in it. Per the website, it should come with 2% milk - steamed hot, pumps of the caramel brulee sauce, whipped cream and caramel brulee topping. She rang it up as a caramel brulee frappucino. I got a frozen drink when I should have gotten a hot one. And it didn't even have any caramel brulee syrup in it. My daughter asked for a grande hot peppermint mocha. The girl gave her a tall and then said we ordered a tall one. It said grande on the screen when we ordered it. She went to "fix" it and then proceeded to give my daughter a grande hot mocha coffee, no peppermint whatsoever. I'm not sure who this place is hiring, like if it's teenagers or what. But they don't listen to customers. On Google this location has an abysmally low rating. So it isn't just our experience. Bad service seems to be the norm there. I'd say fix it but i doubt that will happen. I won't be going to this local location again though, which is disappointing.

This Starbucks has been the biggest disappointment. They never, ever have mobile ordering turned…read moreon, even when they aren't busy. You walk in to be told they are out of everything except basic coffee, last week they said they were down to one espresso machine and it would be 20+ minutes. It's always 20+ minutes. We've started driving to the one in Moody. I was so excited to have a Starbucks in my town but with this one it feels like we still don't actually have one. Also, they have no selection of cups for sale. I needed cups for Christmas gifts and had to shop at the ones in Moody and Trussville. This would be a great location to open a functional coffee shop.

the cutest little coffee shop. the vibe is so cozy and warm. the coffee and and the red bull…read moreinfusions are my favorite. and if you ever get the chance to try the blueberry cheesecake muffin - you won't regret it!! the owner is the sweetest

Great sandwiches, perfect for lunch down town Pell city. Service was excellent. Variety of…read moresandwiches, salads, pastries and cookies. Nice atmosphere in historic building.

My goodness. I've been trying to catch this place open and it finally happened today. I went in a…read morebit intimidated because everyone seemed like a regular who know what to do and what to order. They staff was so friendly. I ordered the lox of love on an everything bagel I've always wanted to try lox so i jumped on the chance. This is perfect. The balance of the bite is incredible. Not too much of anything, everything is in perfect harmony. There are chairs outside and inside. You order at the front counter. Not much room for large parties but enough for close friends

I was sick to my stomach after eating this. I never looked at my food because I trusted McDonald's…read morebut when I looked down after tasting blood the whole patty was pink on the inside. I threw up after eating this.

Had to pull up to a mobile spot so they can get me my food. A hamburger happy meal. Really I had to…read morepull over for that. Waited 6 mins for a happy meal and the fries was cold

I would definitely give this place 5 stars but for the last three times I've visited, they've been…read moresold out of sausage rolls. The most recent was this morning, Saturday, at 8:00 am. Just make more sausage rolls!

Donuts were average to better but the smell inside just after opening at 7am was nauseating…read more Several of the specialty coffees machines were inoperable and there was only one person to wait on and check out a line of 8 people when we arrived. Probably would not recommend this shop to try if you're not a regular.

First time to visit. I can't believe that I ordered Small latte but I got coffee it's half of cup…read moreand taste just strong coffee. Not taste latte!!! I was very disappointed. I never come back again!!!

This is particularly based off of the quality of coffee. Not what I thought it was going to be. The…read morecoffee was weak and I believe the baristas lacked knowledge on how to make a latte. The website seemed like the coffee was of higher quality but I would say this is not for the refined coffee drinker. Great place for a family visit though!

Our order was correct and fresh with quick service. Unfortunately, the person taking our order was…read morevery rude and my chicken tenders were bland. My toast was dry and over-cooked, as well.

Very efficient, hot food and excellent service. I will return. I thought the young lady that came…read moreto our car was excellent, very friendly and great personality. I'm

So i was gonna skip past this place based on the reviews about customer service but decided to give…read moreit a go. I had an affogato and a frosted sugar cookie. The affogato was good, a bit too much chocolate syrup. There was a pool of it in the bottom of my container after i finished, but not terrible. Next time I would just ask for light syrup. The frosted sugar cookie, is a sugar bomb. The cookie itself is good, the frosting is delicious. The two of them together is a bit much. If there was a thin layer i would like it more but it's piped on. I'm sure anyone with a sweet tooth would love it. It's a cute shop, and the lady who helped me was friendly enough. But i think i understand why people might have complained about customer service. I know in the south we are used to very overly friendly staff but you won't get that here. It was very cut and dry, transactional. No problem for me but i could see it being a problem for others.

My grandchildren love this ice cream place! It is very good and a great value. The only complaint…read moreis the staff is not friendly.

Clean establishment, they have adorable fish tanks and the staff member who helped us was great…read more They are new, so I'm going to give them grace. Our food wasn't the best, i think they have some kinks to work out. So in a few months we will try them again. Lunch for two was $40 plus tip. None of the food comes with a side or a drink they are extra. The hot dog was the star, however they need to toast that bun.

Came in with a group of young special warriors going to do a powerlifting competition the next…read moreday... Showed up was a little hasn't it but we went in... Cheeseburger bacon sub awesome the cheeseburgers awesome french fries were great let's see on other tables we had cream tomatoes we had chicken tenders we had catfish we had a salad we had a variety and there was not one thing that was bad.. in fact if power lifting of America sets us up next year we will be coming back... Loved the owners must have loved the cook because he was doing good... Grandpa's seasoning on the meat spot on... Just thought I'd share everybody it is so worth it and the prices aren't bad